What to expect
- Sleep Quality
Last 5 reviews
Incredible villas & staff - impeccable service , and the food was also divine . A quarantine dream 😌♥️
My family and I decided to stay at maradiva for our mandatory quarantine , and I can emphatically say that it didn’t not for one second feel like it . It just felt like the best luxurious , hotel stay - peaceful , relaxing , and serene . The villas are stunning and look like something out of a movie , it feels too good to be true . We were completely taken a back by how lovely they are and also the stunning pool ! We were staying in the presidential villa & the pool itself was something to see - huge ! It really felt like a holiday and not quarantine at all . The staff are truly the friendliest staff !!! I’d like to emphasize this , because of how kind , friendly yet professional they were . Thank you SO much to Roshan our butler , Navin ( also our butler ) and Pravin ( housekeeping ) & Jai ( nursing officer ) - you were all so lovely and kind . A special Thank you to Navin and Roshan for really looking after all of us so well and for honestly catering to our every need ! They were available 24/7 for anything and everything . We were so spoilt , and they brought the most divine food & snacks throughout the day . I’m sure we gained a lot of weight haha . But it was delicious food ! Thank you again to all the staff ! Truly was an incredible time - we can’t say thank you enough for all the help & care you showed us . They also went above and beyond for a birthday we celebrated in quarantine!! Luxury luxury luxury . In every single way . They treat you like family here . Thank you ! Definitely highly recommended!
we had an amazing vacation...all staff of restaurant..reception..spa..housekeepers was fantastic n profesional..everyone take good care n well trained for their duty..i would request to try maradiva experience
Made quarantine a pleasant experience
Having our own outside space with a pool made quarantine not only bearable but a pleasure. The vila was a bit tired but clean, well equipped and with a very comfy bed. We stayed for an extra night after quarantine and the non quarantine villa was a much better standard. Whilst in quarantine you have the services of a butler and housekeeper who are assigned to you for the full 14 days. Food is served outside on the terrace and housekeeping clean outside the villa, provide additonal towels and sheets, take away rubbish and collect laundry. Laundry is included. All food is al la carte from the restaurant with daily specials. On Friday and Saturday you can order from the Indian and Teppanyaki restaurants. You can also order alcohol but it is very expensive. We thought the food was very good quality if a little inconsistent, with enough variety for 2 weeks. Once we were permitted to leave we enjoyed our extra night, lovely beach and pool. So good to have a nice breakfast and lunch in the sea facing restaurant. The staff could not do enough for us (from a safe social distance wearing masks of course). Special thanks to Roshan, Sapne and Raj.
We went there after our stay at the Sands for dinner to celebrate my husband’s birthday. We were welcomed to a sumptious aperitif followed by a great dinner. Dhavish from F&B was superb. The surprise birthday cake was so yummy. Thanks to the Maradiva team for this great evening. We will come back for sure very soon. Keep up the great work team.
No consistency with food, nice suite, poor experience
We stayed here for 2 weeks, in quarantine (so isolated to suite). The suite and outdoor area is beautiful and very well designed. The outdoor seating was in need of renewing - there were visible tears and stains. The food ranged from excellent to poor. I ordered camaron on 3 occasions and each time was presented with completely different dishes. One time I got plain boiled rice and unseasoned camaron. It was as if the chef forgot to actually make the food. Breakfast started well and declined over the course of our stay - the food actually changed. Hash browns on day one came in panco breadcrumbs and by the end of the trip it was as if they were from McDonalds. We were not offered afternoon tea until we asked. When we did have it, it consisted of 2 crepes with Nutella and a pot of coffee. It was really very poor and I wish we took more photos. I expected much more. Our pool had algie and needed to be cleaned and filtered twice during our stay. But it was a delight having it at the foot of the bedroom! A dog ate my partner's shoe, as there are dogs that can access the outdoor area. When we raised this to management they laughed and said that 'thats the dogs'! They took no further action and made out it was our own fault. This was very poor and absolutely not what you expect for the cost/5* rating. As we were isolated to our room it would have been nice to have additional services. Other Mauritian hotels have put on live music and entertainment for guests during quarantine. The Maradiva did nothing. It was a huge oversight and gave no value added. There is ample space in the middle of the villas to out on a show/entertain guests. Our butler was fantastic. Really took care of us and our child. Our child missed him when we left. Overall, nice environment but very unsatisfied with food and overall service. We would not stay again as we have seen first hand that other (cheaper and lower rated) hotels in Mauritius, and even Flic-en-Flac, provide a better service. Resting on its reputation is what springs to mind.
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