Kuoni Agents

We're ready to tailor-make unforgettable holidays together...

Call us on your dedicated trade number

0800 294 9727

Sales team opening times

  • Monday - Friday: 9:00am - 8:00pm
  • Saturday: 9:00am - 6:00pm
  • Sunday & Bank holidays 11:00am - 4:00pm


  • Australasia & North America
  • Monday - Saturday 10:00am - 5:00pm
  • Sunday Closed


  • Africa/India/Japan
  • Monday - Friday 10:00am - 5:00pm
  • Saturday 10:00am - 2:00pm
  • Sunday Closed

Support team opening times

  • Monday - Saturday 9:00am - 6:00pm
  • Sunday & Bank holidays Closed


  • Australasia & North America
  • Monday - Saturday 10:00am - 5:00pm
  • Sunday Closed


  • Africa/India/Japan
  • Monday - Friday 10:00am - 5:00pm
  • Saturday 10:00am - 2:00pm
  • Sunday Closed

The brand you can trust

We’re here to make sure your customers’ next holiday is out of this world. For more than 50 years, we’ve been working hand‐in‐hand with travel agents to create extra special holidays your customers love.

With numerous trade awards along the way for outstanding service, our aim is to work alongside you, so we perfectly match your clients’ brief with exactly the right holiday; personalised for their style, occasion and budget.

As one of the most trusted brands in travel, we continue to set the pace in premium travel with a team of experts behind the scenes who hand‐pick our range of hotels and resorts and have decades of experience.

Working with you

We’re always looking at ways we can support our trade partners, giving you inspiration and incentives to ensure a Kuoni holiday is always your first port of call.

Our peaks incentive will be announced shortly so keep an eye on our Kuoni Agents Facebook page for all the details or check back here later in December. Get ready to be wowed!

Stay connected to hear all Kuoni Trade news first

Join our page on Facebook to hear all about our Latest offers, product information, campaigns and policy updates.

Our worldwide Expert Hub

Our destination experts are here to help

Whilst other operators may encourage you to book online, we're unashamedly different. To create a perfect match, we start every holiday with a conversation. For the best experience for your customers, call one of our Destination Experts so we can talk about what your clients are looking for. By calling one of our Destination Experts, we can suggest and guide you to the best options. Our bespoke service means we treat everyone as an individual, so we exceed expectations.

We're friendly, experienced, and well-travelled and ready to make beautiful holidays together.

For the best experience of Kuoni call us on your dedicated trade sales number

0800 294 9727
  • Monday - Friday: 9:00am - 8:00pm
  • Saturday: 9:00am - 6:00pm
  • Sunday & Bank holidays 11:00am - 4:00pm


  • Australasia & North America
  • Monday - Saturday 10:00am - 5:00pm
  • Sunday Closed


  • Africa/India/Japan
  • Monday - Friday 10:00am - 5:00pm
  • Saturday 10:00am - 2:00pm
  • Sunday Closed

Our customer support team are here for end-to-end support

Our service doesn’t end when the holiday is booked, we have a dedicated team who look after all of your customers’ post-booking needs.

Call us on your dedicated trade support number:

0800 294 9727
  • Monday - Saturday 9:00am - 6:00pm
  • Sunday & Bank holidays Closed


  • Australasia & North America
  • Monday - Saturday 10:00am - 5:00pm
  • Sunday Closed


  • Africa/India/Japan
  • Monday - Friday 10:00am - 5:00pm
  • Saturday 10:00am - 2:00pm
  • Sunday Closed
For assistance with a specific booking: support@kuoni.co.uk

Kuoni Trade Relations Team

Our Trade Relations team have worked at Kuoni for a long time (over 20 years combined). Between them they have spent many years working in trade relations and have a deep understanding of the broad needs of our incredible agent partners. Please don’t hesitate to get in touch:

Contact

Sarah Weetman

Head of Trade Partnerships

sarah.weetman@kuoni.co.uk
Read more about Sarah Weetman

We’re absolutely delighted to welcome Sarah to the Trade team here at Kuoni. She’s a passionate Sales Leader with over 25 years of experience in travel.  Her career began in 1998 at Page & Moy, initially specialising in cruise. In 2016 Sarah joined one of the UK’s largest cruise brands, leading a successful team of regional sales managers in the UK. Looking for a new challenge in 2018, Sarah began working in the touring sector where she was quickly promoted to Sales Director and lead the development and growth of the sales team, taking the trade business to double digit growth.  More recently Sarah’s role expanded to spearhead the international expansion, growing the market in Canada through trade and digital channels. 

Through the years Sarah has visited many countries, loves trying new places and absorbing herself into the culture and cuisine of wherever she is.

Sarah’s commitment and promise to trade partners is to establish, develop and grow relationships to ensure we make our travel agents’ journey with Kuoni the very best it can be.

 

Read less about Sarah Weetman

Contact

Matt Sole

Trade Engagement Executive

matt.sole@kuoni.co.uk
Read more about Matt Sole

Matt joined Kuoni in 2017 and is a travel professional through and through, having spent over 25 years in the industry. 

On joining Kuoni he working as a personal travel expert in Kuoni’s Leicester store, so he’s able to enthuse anyone about the Kuoni brand and the amazing holidays it creates. His Kuoni product knowledge is also second to none. 

Matt’s previous experience working in the cruise industry means his travel knowledge is vast. He’s visited 82 different countries around the world, admitting his most hair-raising moment was skydiving in Hawaii. 

You’ll see Matt regularly on our social channels as he manages the delivery of our Kuoni marketing campaigns to our valuable trade partners, ensuring we keep everyone updated on our offers and incentives as well as new product launches. His clear passion and understanding of for all things travel and abundant energy makes him the perfect fit for this role.

Read less about Matt Sole

Contact

Alix O'Brien

Trade Partnerships Support Assistant

alix.obrien@kuoni.co.uk
Read more about Alix O'Brien

Alix is the newest member of the team joining in December 2024. Having worked for over 10 years in the travel industry, Alix is a true travel enthusiast, she even had a travel-themed wedding. The last two years have been spent as a Destination Expert in the Kuoni Expert Hub, so joins the trade team with a great understanding of Kuoni, our destinations and the exceptional service we offer our customers. 

Her past career in the luxury and corporate travel sector, most recently as part of Emirates’ trade support team gives her valuable experience and a comprehensive understanding of the travel industry from every angle. 

Alix loves immersing herself in new cultures, sampling local delicacies, and discovering the world’s most beautiful hotels. 

Alix’s supporting role within the team, from managing our trade inbox to ensuring our trade platform works effectively, is invaluable in ensuring everything runs smoothly in the goal of growing our trade business.

Read less about Alix O'Brien

Contact

Adam Morris

Trade Partnerships Manager

adam.morris@kuoni.co.uk
Read more about Adam Morris

Adam joined Kuoni in March 2024, bringing over 13 years of travel expertise to the team.

His journey in travel began in 2011 as an apprentice at just 16 with Thomas Cook, quickly climbing the ladder before diving into the exciting world of cruises. Adam’s held key roles with Royal Caribbean and Azamara Cruises, gaining invaluable experience in the trade.

Passionate about business growth, Adam is dedicated to building strong, trustworthy relationships with Kuoni’s trade partners, driving mutual success. Recently named to the TTG 30 Under 30 class of 2024/25, he’s recognised as one of the travel industry’s up-and-coming leaders.

When he's not in the office, Adam is out adventuring – he’s all about making the most of every annual leave day! Want to chat? Reach out to him anytime!

Read less about Adam Morris

Contact

Sarah Ashmore

Trade Partnerships Manager

sarah.ashmore@kuoni.co.uk
Read more about Sarah Ashmore

Sarah joined Kuoni in March 2024 with over 16 years of experience in the travel industry. She is passionate about everything travel and brings a wealth of knowledge and connections from the trade community. 

Starting her career at Travelsphere’s call centre, Sarah quickly climbed the ranks, managing call centres before hitting the road, selling river cruises, tours, and attraction tickets. 

A lover of local cultures, Sarah enjoys visiting Asia, the Maldives, and New Zealand, but her heart will always belong to Greece—her annual family getaway, where even her 6-year-old daughter speaks Greek! 

Sarah is committed to delivering outstanding service, building strong relationships, and sharing the unique Kuoni experience with our trade partners.

Read less about Sarah Ashmore

Contact

Dani Kelly

Trade Partnerships Executive

dani.kelly@kuoni.co.uk
Read more about Dani Kelly

Dani joined Kuoni in 2019 as part of our sales team, originally in our Glasgow store and then part of our Expert Hub. She joined the Trade Team in 2023.

Coming from a Hospitality, Marketing and Travel background, Dani has a well-rounded knowledge of business growth and building relationships with key players. Dani spent 6 years in living in Dubai working for Emirates as part of their Cabin Crew. This gave her the opportunity to see the world and really gain an in-depth and first-hand experience of tourism and luxury travel.

Travelling to over 70 countries, Dani loves a bit of adventure and has experienced swimming with great white sharks in South Africa and paragliding off mountains in Brazil!

As Trade Partnerships Executive Dani looks after our partner stores and supports our Trade Partnership Managers across various accounts, particularly owning our Scottish agent relationships, focusing on what sets Kuoni apart and how we can work together to achieve success.

Read less about Dani Kelly