What to expect
- Sleep Quality
Last 5 reviews
Great Location, service and staff
This was our first visit to Barbados. The hotel was well located with great amenities. The staff, Pauline and her team, were excellent, friendly and accommodating. Ryan at the watersports centre was excellent. We had a great experience at the hotel and it would be our intention to return next year
Fabulous hotel but starting to look tired
Wonderful stay; staff fabulous, Pauline - Director of Rooms very helpful and could not do enough for her guests. Evident today that this hotel lacks a comprehensive capital investment programme. Gym is tired, machines don't work in tandem with visual TV display. Our fridge didn't work so they pulled in a new one. That should have been spotted long before we arrived. Nathan & Michael on the Beach & Pool team, simply superb; attentive, diligent and very hardworking. Both gentlemen build relationships with guests in a constructive and meaningful manner. Sabrina and Rozele on the dining team were absolutely fabulous. Both ladies deliver a helpful and skilful dining experience. Peter - Concierge; again wonderful chap and ever so helpful. I have noticed management have adopted a multi-task approach to work. I think some are struggling to adapt so more managerial training needed to get staff conversant and compliant. This is a jewel in the crown in Barbados and we were not disappointed with our holiday and will be back in April 2022.
Excellent service and sensational views
Our second visit here (last time was in 2018). The staff have been exceptional and we have been made to feel valued and welcome guests. The rooms and view do not disappoint, they are perfect. But we were less inclined to eat in the restaurant this time. We will certainly visit again and look forward to The Fairmont and the rest of Barbados making a full recovery from Covid, which has taken its toll on everyone. See you next time and thank you so much for having us and looking after us so well. x
Highly Recommended !!
This was our 2nd visit having originally visited in 2019. The beach front location is outstanding - words cannot describe the beautiful views over crystal clear waters, which you will enjoy from bedrooms or either of the on-site restaurants. The staff are wonderful and make every effort to accommodate your needs. Michael leads brilliant pool/beach team; Alison, Shakem, Aamir and Keisha looked after the family at breakfast, lunch and dinner and Nicole walked thousands of steps each day keeping us hydrated !! House keeping standards are very good, with twice daily visits and replenishment of hot drinks, water, etc. For those worrying about COVID protocols, from the moment you step into arrivals, through Airport testing, and throughout our visits we were impressed with protocols across the island. We were tested at the Airport (free) and had results in less than 24 Hours, and also opted for expedited arrival process which is great value for money and a lovey way to start your holiday. If your looking for a piece of paradise. Most definitely re-visiting in 2022.
Great Staff feels like our second home
Great service from All the pool guys making sure we were looked after a big thank you to the hotel staff who went out of there way to make sure we were looked after. A special thank you to Moreece and Javair for helping us sort out a problem. Thank you to the butlers who helped arrange things for us . I know we have not mentioned everyone but THANK YOU one and all for making another vacation one to remember. Thank you Pauline for taking time out of your busy schedule to spend some time with us. This hotel has wonderful staff that work tirelessly to make sure your needs are catered for.
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