Catering specifically for families, the La Esmeralda offers an excellent range of facilities and activities.

The focus here is on creating a fun and entertaining yet luxurious holiday for the whole family, and there’s plenty going on from morning until late at night. Personalised service with a great attention to detail comes as standard and there are superb facilities well as secluded spots for relaxation around almost every corner. For your kids there’s a children’s pool and a new splash water park.

The suites are centred on the pool and beautifully maintained grounds. Modern amenities and design combine to provide a comfortable base for your family. The Paradisus Junior Suites feature a terrace or balcony overlooking the pool or gardens. If you choose a Paradisus Junior Suite Family Concierge, you can enjoy a host of added extras such as a games console in the room on request, a minibar with kids’ drinks, and access to an exclusive pool, beach area, restaurant and lounge.

All Inclusive
For Families

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Key information

Set in a pretty bay with views of Cozumel. In close proximity to Playa del Carmen’s famous Fifth Avenue

Airport transfer time: Approx. 45 minutes from Cancun airport
Rooms: 510

Paradisus Playa del Carmen Resort
Paradisus Playa del Carmen is one of those resorts where couples, groups and families of all ages are made to feel welcome. There’s one hotel that’s perfect for families and another which is an adults-only enclave (La Perla). Everyone can come together at the centrally-located El Zocalo which is where the majority of the restaurants and bars are located as well as the YHI Spa. There are very few resorts around the world that can match the range of dining options that are available here. The 14 restaurants include both casual buffet and fine dining establishments such as Passion, which is overseen by the world-renowned Michelin-starred chef Martín Berasategui.

Both properties feature a club style area which we recommend upgrading to – Royal Service at adults-only Le Perla and Family Concierge at La Esmeralda. If you opt for one of these suites you’ll receive a number of benefits such as access to an exclusive restaurant, a dedicated pool with swim-up bar and a reserved section on the sweeping white-sand beach. You’ll also have a dedicated suite butler.

Good to know

Accommodation information

510 junior suites and suites


• Pilates, yoga and aerobics classes* • Snorkelling and scuba diving* • Family excursions and arts and crafts classes* • Children’s camping nights*.


13 restaurants (1 for exclusive use of Family Concierge guests; 5 adults-only), 7 bars (6 adults-only)

What's included

All Inclusive • All meals and premium brand drinks (including selected international wine list in all à la carte restaurants) at a choice of restaurants and bars some of which are adult only (excluding Passion by Martin Berasategui restaurant) • 24-hour room service (service charge*) • Minibar (one daily replenishment of soft drinks, water and beer) • Landsports including tennis and beach volleyball • Non-motorised watersports • Use of fitness centre • Nightly live entertainment.

*Denotes local charge