Guest reviews Sugar Bay Barbados

by stevi058 Frome, United Kingdom

Best Caribbean Holiday by Far!

Sugar Bay is an amazing place. Review a bit late, had it in draft but forgot to post it!! From our arrival, Latina (and the team) at Reception, room upgrade to a 2 bed Suite, to the end, there is very little I can add to all the positive points already mentioned. Staff, so friendly and helpful couldn’t do more for us! Food out of this world, good selection and local dishes available every day with speciality restaurants brilliant, Sushi and Steak House, excellent! Room was large, exceptionally clean and the wrist band acting as the room key was so convenient. This was our first holiday to Barbados and we couldn’t have picked a better hotel, so convenient for getting out and about. The Spa also deserves a mention for their friendly and professional service at a reasonable price. Even the monkeys climbing on the roof of the hotel was a bonus to see. If there is a negative, I would say that the pool, whilst clean and refreshing on a hot day, is far too small for the number of guests, although the beach makes up for it! I must add a very special thank you to Alana at the swim up bar, who amazed us with different drink concoctions every day, especially the one she prepared specially for my daughter’s birthday. We will never forget the ‘Alanabama’s’, Melon based and so refreshing but misleading on the alcohol level! We will definitely be returning to Sugar Bay, some day. Thank you, Sugar Bay for an amazing holiday, fantastic staff (far too many to mention), wonderful food and perfect location. Seriously missing you all.

by Travel347700

Nothing too much trouble!

If you're considering staying at the Sugar Bay hotel just book it! Our second time visiting was testament to the staff and management commitment of running the hotel to a standard that leaves you feeling they really care about making time spent with them enjoyable, relaxing and worthwhile. A big thank you to the hotel owners who we met briefly but were so lovely, taking time out to congratulate us on a special event arranged perfectly by Keisha and Charlene - also to Sonia, the chauffeur, who made the rest of our day so, so enjoyable. Big thank you to Morgan Seale, General Manager, who took time to find out the pros and cons of why we enjoyed our stay so much. However, our biggest thanks are to the staff who work extremely hard to deliver a great service - Ngina, Germaine, Jabari, Cherisse, Joy Ann, Akeem, Joel, Dwayne, Helen, Derrick, Damian, Kay and all their colleagues. To the maintenance staff Basil, Junior and Daniel who ironed out some minor issues swiftly and so courteously. To all staff who we did not mention by name, please give yourselves a pat on the back for being such great ambassadors of the hotel we certainly appreciated you!

by Ludwig London, England

Nearly perfect!

There isn't much wrong with this place. There is a problem with seaweed, not just here but I understand in quite a large area of the Caribbean and it washes in with the current and piles up on the beach. It comes from far away. Having said that, the beach is amazing, It looks great and it is great. The sea was warm and there are rocks forming an artificial reef which stops the big waves, leaving a calm area to swim in, something I did every day. There is a pool but it is not deep enough for much swimming. There is a "swim-up bar" but the water is so shallow it should be called a "wade-up bar". The food is very good. I have been to a few all inclusives before and the food is usually just ok but here I found myself really looking forward to every meal. They have the usual two a la carte restaurants that you have to book in advance and they were both very good. A guy walks around the beach and asks you if you would like a cocktail! You might expect that if you were having to pay for it but as it was all inclusive, that was unexpected, very pleasant. You can sit outside for all meals at the buffet restaurant, we had breakfast almost right on the beach. The room was spacious, clean and comfortable with doors that opened almost onto the beach. The bed was comfortable and the room was quiet so a good sleep was possible. The staff were all friendly and helpful and seemed genuinely to enjoy their work. The island felt safe and we were able to walk along to Carlisle Bay, just around the corner. I would definitely recommend this place.

by 307janh

Ok but...

Sugar Bay is pretty average resort food was good and the drinks service on the beach excellent but it let itself down on a few things. Firstly, our room as a room was fine but it had 2 inter-connecting room doors which was fine while nobody was in the other rooms but when there was we might as well have just have opened the doors up and all had a chat together - the only way to block out the snoring, coughing, light seepage around doors or chatting was to put the really noisy air-conditioning on! Apparently a lot of rooms are this way why? they don't need that many surely or sound proof the doors better! Secondly, the air-conditioning unit very noisy no lourves on the unit so no control of air-flow plus whatever setting you put it on it stayed the same temperature. Thirdly, the sit-up bar is in a daft place right in front of the buffet and between the dining tables. Apart from these little niggles we had a lovely family holiday but would go back to the west coast where the sea is not so rough.

by SMITY037 New York City, New York

Sugar Bay All-inclusive Hotel /Great Hotel

This was our first time visiting Barbados. I’m glad I picked Sugar Bay all inclusive hotel. The staff was great. The hotel decor is lovely. You have your choice of three restaurants, gift shop, beach, two pools, Spa services and a bar. Our room overlooked the beach. The concierge is available to book your daily tours. We went to Oistins fish fry,Bridgetown walking tour, Harbor lights dinner show, movie night at the hotel, cocktail party and Caribbean welcoming party at the hotel, Lanterns Mall and the best tour was the safari land tour, the tour guide Eric was very informative. The tour is 5 hours and you get to see almost the entire island by jeep. The tour ended by Eric taking us to see Singer Rihanna’s childhood home and the street sign with her name. We also utilized the Spa services, Janelle and Andrea were great. The staff was very friendly:Romian, Nicole from the gift store,Margaret Ann the gardener,Joy-Ann hostess from Unmi restaurant and Shanique and Jalysa from the front desk also the hostesses and waiters from the Reef restaurant were very friendly and made sure we were enjoying the food. I would definitely recommend staying at Sugar Bay Hotel.