What to expect
- Sleep Quality
Last 5 reviews
This was our 2nd time visiting Banyan Tree Phuket. Everything was absolutely perfect from check-in to check-out. The Serenity Pool Villa was amazing. Very clean, spacious and well equipped. The breakfast was great with a lot of choices. For Spa, all perfect in a good atmosphere and very good massages. We also enjoyed the small gifts that were unexpected and a lovely touch. All of the staff were helpful, kind and polite. Thank you for the wonderful service. We will be back.
Avoid at all costs!!!
Just had dinner at Banyan Tree Phuket ... have to say one of worst culinary experiences at any hotel. The 3 mains we had not one of us could finish. Mine was like slop...cold inside. What an earth has happened to this once great brand!
Great facility but don't stay for the event dinners
Great facility but the New Year dinner was terrible. The breakfast was very good. We also ate at the restaurant for lunch and it was very good as well. However, the New Year dinner was tasteless. I understand its difficult to serve a buffet for 170 people ... but if you can't deliver a quality dinner then you shouldn't offer one.
New Year Eve at Banyan tree Phuket
Excellent hotel , very good service , great place to stay for the golfers In normal circumstances I would have complained about the almost total absence of International food, but we are not in normal circumstances given the COVID pandemic and the fact that Phuket has suffered and still suffers from the total absence of tourism. Therefore , having mostly Thai guests it's normal not to have an International food menu. Because of the permanent threat of a possible lockdown , being a F&B manager or a GM in such a huge hotel nowadays must be a very tough and stressful job. Congratulations for their work
Fantastic in all aspects !
To the full team in banyan tree. We had a splendid stay in our 2 bedroom double pool villa number 902!! We will be back. Cheers to GM Sittichai to manage in these difficult times. The full team is amazing krub ! We will surely be back visiting soon Aswin
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