What to expect
- Sleep Quality
Last 5 reviews
We stayed with husband in this hotel in January. I must say this was the most unforgettable vacation we’ve ever had. All staff was so caring & did all there best to make our vacation perfect. I need to say except us there were 2 more guests, but in 3 days more people came. Manager Daphni was always in touch by phone & answered at once on any our requests. Ashane Fernando(service manager) & Chef Sudarshan always met us & asked if we’re satisfied with quality of food & service. On the 3rd day of our stay every time we came to the restaurant all beverages & type of cooking which we preferred were bringing and made at once. Just want to say thank you for all people who made that perfect stay Halud Ranasingu, Jjez, Lakshan, Janka, Akash, Ayaz, Dilshan, Ayeesh, Samura, Lahiru, Bimsara, Bandara, Akila.
Fantastic location and amazing Service
We stayed here for 6 nights and it was fabulous. Great interconnecting rooms for our family. Very few guests due to COVID which meant it felt like we were in a very exclusive resort. We were very well looked after from the entire team, from reception, to the pool guy who made up our sun loungers by the pool and the beach every day, to the serving staff (Priyantha and his team - Laxman, Sasanka, Kapila and Thusitha) as well as the pool bar guys who would make any cocktail we asked for! As the only family with young children we had the kids club exclusively and were able to adjust timings to suit us. The receptionists arranged a few excursions for us sighing COVID restrictions which were fantastic. Food was amazing and the chef was very engaged in what we liked especially our children - he effectively made them anything they wanted! The pool area is stunning which we had almost to ourselves for the full 6 days and although rough seas, the beach was beautiful. Whilst restricted in what we could do, it was a fabulous holiday and the staff did what they could to make it the best experience. We had an amazing stay :)
We came to Sri Lanka for several months and decided to stay at Cinnamon Bentota Beach hotel for our first 13 nights and then continue our trip with no quarantine. From the first step we felt ourself like very special guests and after few days we were so impressed by the service,team’s kindest and hospitality then decided to stay in the hotel for 1 month! For whom read this review, I highly recommend to choose this hotel at Sri Lanka, because of COVID we didn’t enjoy all the hotel facilities, but all the team done 100% job to make our stay the most memorable one!!in the hotel everything is perfect! Food, people, beach, pool, good Wi-Fi , animals around you..it is truly heaven Everyday we have started our day from amazing breakfast, then we’re staying near the pool with bar where you can taste wow cocktails and have maximum attention to all your needs, sometimes went to the beach it is just 3 min walkable distance and just enjoyed the view and all the hotel Because we were stay there 1 month-it is difficult to mention all the employees because team changed every 2 weeks , but we need to highlight every person there, because guys did they job so perfect!!!! From FO and GS team: We were met by Ruvini who made us the room and hotel orientation and answered on our thousands questions Daphni, very smily and wonderful women, helped us with everything and stayed in touch also when she were on vacation Together with Lakhmal they helped us to find some clothes and items because our luggage was lost and also they found us a dentist (!!!) by our request Within 4 hours and invite to the hotel!it was unbelievable Amanda and Trinky, they helped us a lot after 1st team went on vacation, Trinky is so cute and helpful, she help with so many requests and organization, was always in touch and became the part of our vacation family!!they delighted us every day and was so nice! From HSK team: Just everybody! Guys everyday made us so cute towels amenities and our room was always perfectly cleaned! They always smile and asked about preferable time, never disturbed us and just made our days very good and fun) Also would like to highlight Johan-he is hsk manager who recommend us so many things and always took care about us From F&B team: Omg!!We have an amazing experience , because we are so food lovers and had so many requests and all the team made 10000% of their job.They always recognized us and before we came they already knew what we will want to eat today.If you request something you will never heard no in answer, it is truly 5* stars or even more!! Earnest and Priyantha -f&b managers became our friends in our stay and every day we had a very nice conversations and they always followed all our needs.On the last day they have made us so special dinner and I could not believe that it is true! Special thanks for chef Sudarshan who made all our wish came true and made for us a gastronomic paradise(for me thank you for kokis, I so love them and that amazing last dinner) They made our days and the last day just a fairytale! Also thanks for beach manager and wonderful smiley guys at the pool bar-unfortunately do not remember names, but thank you so much for your care! Overall, I love you Cinnamon Bentota and can’t wait to come back at this wonderful , amazing hotel and to see all the employees who became our family!
Best place to quarantine
We are spending our 14 days quarantine stay in this hotel with our 5 year old son and it was vey kids friendly and lots of activities for the kids to play with an indoor play area ,clean and safe beach with 3 swimming pools. From the time of the reservation our trip have been so smooth especial thanks to Prem Kumara from front office. Also have to mention the restaurant staff manager Earnest and his team Ijezz,Sahan,Chanaka,Ranga,ayas,Akash,Kumar and chef Dilesh,Sameera,Dinesh who have provided exceptional service Throughout our stay.All the staff in the hotel and restaurant been so caring and attend to all our needs with care.even the simple things like housekeeping with little towel decorative arrangements on our bed made our day..pool cafe staff and pool life guard sarangi are very friendly and keeps you company. Overall it’s great place to stay with lovely beach..great food and lovely people around.. would love to visit over and over again..
Superb Level 1 beach hotel
My wife and I stayed at the Cinnamon towards the end of an 1,800km 14 day trip around Sri Lanka. The hotel really is very beautiful and we stayed in the guest wing approaching the beach. Our room was spotlessly clean, spacious, very modern, had a huge bath for two with a screen that opened back so we could enjoy a bath whilst sipping wine and listening to the sounds and smells of the crashing waves. The hotel has direct beach access and they have roped of around 200 metres of beachfront just for hotel guests to enjoy. Food is buffet style - great selection of tasty Sri Lankan and internatonal cuisines, and the chefs are very happy to cater to any special requests. One word of thanks must go to Trinky from the Front Office team who arranged our PCR tests, release letters from MOH and SLTA, and was always available to answer any questions we had. Highly recommended.
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