Kuoni – Covid-19 Travel Update

Kuoni – Covid-19 Travel Update

For customers with existing bookings:

The British Government has announced a move to remove the traffic light system in favour of a simplified approach for international travel, which comes into effect on 4 October 2021. 

A red list of countries will remain with travel restrictions still in place, but we are slowly starting to see more destinations beginning to re-open for travel and testing requirements being reduced for fully vaccinated travellers. 

For anyone who has a holiday due to depart in 2021, please be assured that our team will be calling you to talk to you about your booking and advise about the options available to you for your forthcoming trip.

We will be working through all bookings on a departure date order and will be working on a rolling 3 week basis ahead of departure

If you have a query regarding your booking which is due to depart in 2022, then please email support@kuoni.co.uk or call 0800 056 0517 and one of the team will be able to assist you.




COVID Travel Advice Hub

We know that many of you are desperate to plan a holiday overseas.  To guide you through the Covid-19 travel maze, we've created this one-stop advice hub which makes it easy to see what Covid travel restrictions are in place in over 50 popular destinations. The hub provides a country-by-country searchable guide including whether destinations are welcoming visitors, current FCDO advice, Covid testing requirements, and quarantine rules on entering a country or returning to the UK.  It also provides guidance on the Covid safety policies of our major airline partners.



Kuoni – Covid-19 Travel Update

For customers with existing bookings

Following the government’s announcement about the traffic lights system for travel alongside the easing of lockdown, travel restrictions are still in place for many of the destinations our customers are due to travel to.   For anyone due to travel imminently, rest assured our our team will be calling everyone who has a booking with us so we can discuss your options.

We are working our way through bookings for every customer in date order, regardless of traffic light colour, and will continue to contact customers departing over the next three weeks, which we’ll do on a rolling basis until further guidance for the government about which destinations will move onto the green travel list.

If you have a booking with us due to travel beyond the next three weeks which you’d like to amend rather than cancel then please email support@kuoni.co.uk or call 0800 056 0517

Information on entry and return requirements, country by country, can be found at our Covid Travel Advice hub https://covidtraveladvice.kuoni.co.uk/

Information for travel from Wales can be found here https://gov.wales/coronavirus-travel

Information for travel from Scotland can be found here https://www.gov.scot/publications/coronavirus-covid-19-public-health-checks-at-borders/pages/exemptions/

Information for travel from Northern Ireland can be found here https://www.nidirect.gov.uk/articles/coronavirus-covid-19-countries-and-territories-exemptions

The situation is being closely monitored by our team, so wherever you live in the UK we can advise you of your travel options. 

FCDO travel advice can be found here: https://www.gov.uk/foreign-travel-advice


For customers making new bookings and enquiries

Covid Travel Advice Hub  

Whilst it’s not possible to travel overseas on holiday within the current lockdown, it is possible to book your holiday for travel later this year and give yourself something to look forward to.

To guide you through the Covid-19 travel maze, we’ve created a one-stop Covid Travel Advice Hub making it easy to search for what restrictions are in place where. The hub provides a country-by-country guide to whether destinations are welcoming UK visitors, their testing requirements and what local regulations are in place. It also provides guidance on the Covid safety policies of a number of major international airlines.

To find out more, visit https://covidtraveladvice.kuoni.co.uk/


Kuoni Flex

Customers can also benefit from Kuoni Flex, which offers unprecedented flexibility on all holidays we sell, whether that’s moving your travel dates or even choosing a different destination. You can find our more here https://www.kuoni.co.uk/kuoni-flexibility#flex-orig