What to expect
- Sleep Quality
Last 5 reviews
Good Property but food quality need to be improved
Good Property, great location great beaches, but food quality and food selection is very limited and need immediate focus. Arrival and departure experience to be improved. We have travelled as family of 6. This property if managed well, this can be great property.
The perfect holiday
The best resort in maldives I liked every thing and everyone except the supsix restaurant its not that good Very good for the kids and families Clear and clean water everywhere Friendly staff Our holiday was excellent but our guide (mughni) made it perfect Very thanks to him and to this resort
Best hotel ever!
We have just had our ten day honeymoon at Niyama Private Islands. We highly recommend this hotel! The service, the amenities, the staff, the whole vibe is incredible. Turtle snorkelling with the float team was amazing. Pippa especially made sure I felt comfortable enough with the activity and she was so friendly. She and the team made the experience all that better! We also had a great time at the dolphin quest and sunset fishing. I cannot praise this hotel enough. We were looked after so well by everyone and whenever we requested anything, no was never the answer. They would make it happen any which way. Special mention to our takuru, Anna, and the resort manager, Pierre, who both made sure anything we requested was sorted out as quickly as possible. Mitesh, Naseeh, and Laila from dining in Epicure and Blu, were just amazing! Words are not enough to share how friendly they welcomed us in every day and made sure our palates were satisfied by looking after whatever cravings we had. Mitesh and Naseeh in particular, would speak to the chefs to see if whatever we requested could be made for us. And we really felt at home! The lady behind the egg station (I can’t remember her name) made our eggs to perfection daily! Jade, from housekeeping made sure our beach pool villa was always spic and span! And always left cute surprises in our room. Be it beautiful towel art, or when we requested him to run our bath he would be sure to go the extra mile and decorate it beautifully. When we moved to the deluxe water villa, Afrau from housekeeping was also very friendly and kept our room neat and tidy for us always. He also made sure any extras we needed were always well stocked. Thank you for a wonderful time and giving us the best experience possible in Maldives!
Appalling customer service
What a disappoint experience. Appalling customer service Booked 2 villas here for £19,000 for a week. There was free cancellation until 7 days before and I cancelled my booking 28 days before and less than 24hrs after I made it. Despite this they charged my credit card the full £19,000 and now tell me it will take a minimum 14 working days to refund it. By which time I will have had to actually pay the credit card bill for a hotel I haven’t stayed. Given they could have just cancelled the transaction immediately they are effectively using me as a free loan facility for a month. This is how they treat there prospective customers. And that should tell you all you need to know about potentially staying with them.
The best hotel ever
For me it’s the most amazing hotel ever , we had a wonderful villa with a private pool jacuzzi and a lovely sea view the villa has literally everything you can ever want or need , the hotel has many varieties of restaurants which all have a delicious and yummy taste of food and we also had a very helpful assistant “Moghny” who helped us in everything we need or want , really he is the best guy . The best vacation ever .
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