What to expect
- Sleep Quality
Last 5 reviews
Just returned home after 11 days on this amazing island. Everything was beyond perfect. The staff cant do enough for you and have smiles on their faces all the time. We renewed our wedding vows on our 25 anniversary and Asim was absolutely outstanding. Zain, a member of the wedding group was so helpful and took some fab pics for us. The staff are so friendly and are so happy to help. All of the staff at the Island Coffee Shop and Island BBQ were outstanding. I am struggling to say anything other than thank you for an amazing holiday and keep doing what you are doing. I am hoping to return in January 2020. Thank you Kuramathi.
Very nice hotel
Transfer The transfer / big boat from Male to the hotel could be more modern – I guess it needs a renewal – so that it fits more to the hotel. Accommodation We’ve booked a Beach Villa which was nice but had nothing to do with the beach. The employees told us that the mentioned Beach Villas are just near the beach but it is not obligatory to see the beach / sea. Food Every day was another food topic, e.g. Asian, American, International, etc. due to the fact that the hotel is on an island surrounded by the sea, we expected more sea food but therefore you needed to go to the a-la-carte restaurant where you pay for some prawns approx. + $ 40,- (if you don’t have the all inclusive plus package) Nevertheless the food was very good. Drinks We had the all inclusive package (standard). The drinks were awesome – international spirits, cocktails, etc. are included. Service If I am honest I don’t understand the system. Even if we had all inclusive we needed to sign every bill which doesn’t make sense to me because it is not efficient. An employee told me that the reason is to know how much the guests consume so they can do precise beverage orders at their suppliers. I guess a good F&B manager can calculate it without such a system. So as you receive for each drink a bill to sign you feel obliged to give tips which were often not justified, e.g. in the afternoon 3 employees are behind the bar and additional 3 employees are staying in front of the bar and are chatting around and are not interested / not allowed to serve you drinks near the pool or pick up the empty glasses – so it was actually a self service if you wanted to enjoy your drinks near the pool and therefor you give tips (?) There were also some situations where the service employees reprimanded us (for nonsense stuff) which I’ve never had before, even in 3 star hotels. There is also the possibility to switch the main restaurant for having food but it is complicated because you need to find first the responsible restaurant manager of your assigned restaurant to ask him if it is possible to switch the restaurant for an evening. Actually we asked before the reception but they told us they are not responsible for such requests. Front office Employees could not change my elder $ 100,- bank note because it is “too old”. The interesting thing is that some days before they could. Really? Sorry but the hotel really does not have any problems to change the elder bank note at an exchange store, e.g.in Male – money is money. At our departure we did the check out – very formal – no “good bye” or “have a nice trip” or “hope to see you again” … The front office should like a “hub” / “heart of the hotel” which can manage all requests of their guests (see service topic / $ 100-topic). Room service Perfect Sport services I guess if the prices for the sport services would be 35 – 40% less, more guests would book the services. Our snorkelling trip with the turtles was definitely not worth + $ 50,- per person to see two small turtles To sum up: great vacation with a great hotel (there is always a space to improve ;)
The island felt like paradise. The staff were incredibly friendly and helpful. The island was just as you imagine Maldives to be: White sand, glorious ocean and lots of colourful fish. We upgraded to select all inclusive- well worth it- the food was delicious and cocktails were amazing! I spent the whole time bare foot! Would thoroughly recommend x
I came with my family for 4 nights and i would say that this was the best time of my life. The resort is extremely beautiful and well maintained. My water villa had 4 different shades of blue water. They offer exotic food in all three meals and the food is fresh and super tasty. I am allergic to variety of food products and i felt so happy to see the food which i ate plenty of. The restaurants are in superb locations and Mr. Ashish at Malafaiy is an excellent host. He is very friendly and made special arrangements for us. Marion at reception is always ready to help. The laguna bar is the most beautiful location on the island. They serve the best cocktails. I would rate the resort 10 on 10 in terms of hospitality and a very helpful and friendly staff. The buggy service is great. I will definitely visit this place again but this time in a sea plane as the distance between the airport and the resort is quite long and time consuming.
An amazing holiday - exceeded our expectations!
We are genuinely not sure where to start with this review as there are so many positives, but we will give it a try. We loved every aspect and every minute of our time on this beautiful island. Our group of 4 stayed for an amazing 12 nights in one of the 2-bedroom beach houses. From start to finish the staff were so helpful. On arrival we asked for one of the bedrooms to be made up for 2 twin beds and this was done very quickly and without any fuss. So, to start the quality of the accommodation was superb, with high quality fittings throughout. The same can be said for all of the amenities. Every bar and restaurant were superb. Again, the staff were so friendly and helpful everywhere and made everyone welcome and made it a very relaxing place to be. I must also mention the cleanliness of the entire island. There is an army of maintenance staff ensuring the island is pristine. This included sweeping leaves from outside of our beach house every morning at 8.30am! The food we had was fantastic. We can certainly recommend upgrading to the full Select Inclusive package and taking advantage of the restaurants. On lunchtimes we mainly ate in Inguru as it was close to our accommodation and sometimes we ate lunch in the Coffee Shop. Each has a good varied menu (with a lot of dishes identical), perfect for lunchtimes. On evenings we tried most of the restaurants, with the Island Barbecue being our favourite. We also very much liked Kobe (Japanese restaurant), Reef, and the Indian Restaurant. The one we didn’t really care for was the Mediterranean restaurant, The Palm, as we all had pizza here and none of us really liked them as they were all too dry. However, this place is good to visit during the day for ice cream. A huge choice of deliciously flavoured ice cream and to make it even more special the waffle cones are all made to order. We didn’t eat much in the buffet restaurant, mainly breakfasts. There was a lot of choice at lunchtimes and in evening but be aware, there doesn’t seem much for young children or fussy eaters (for example you could only get fries one or two times a week). We recommend booking the restaurants on the SI package as early as possible to get the timeslot you want, especially if you like to eat earlier in the evening. You can book 2 days ahead and we often visited the nearest reception to make this booking in the morning 2 days ahead. We visited all of the pools and particularly enjoyed the infinity pool close to the main reception. It was the other end of the island to us but the golf cart shuttles worked well, apart from the times when there were a good number of people waiting at the stops. Some who had been waiting longest could not get on due to it being a free-for-all to board with some of the nationalities holidaying on the island not respecting those that were at the shuttle stops longer than them. This happened to us a couple of times with a further 20-minute wait to the next one. The pool at the sports centre was very nice and also very quiet. It is also the only pool where you cannot get an alcoholic drink at the bar. The infinity pool nearest us was the pool at the Lagoon bar. This was often quiet and with the black tiles it was also the darkest. However, this bar was our favourite (it was also very close to our beach house). We particularly enjoyed sitting in the upstairs Champagne Loft and watching the sunsets. It was never busy in our time there so getting a seat at the front overlooking the infinity pool and sea was very easy. The bar downstairs had one of the most impressive cocktail lists we’ve seen and the best service by far. Again, we recommend the SI package to take advantage of this. The seaplane transfers to and from the island also worked very well for us. On the way there we spent only a short time in the very nice lounge at Male airport before boarding. It didn’t seem long before we were there and we got picked up immediately by boat when we landed on the pontoon at the island and we then transferred quickly to our accommodation. As this was to celebrate a special occasion, we dined on the beach one night. It is quite expensive, but a very special way to mark a special occasion. Again, as you can imagine, the very personal service we were provided was exceptional. All in all, this holiday delivered everything we wanted and in fact it exceeded our expectations. The beach house, restaurants, bars and all of the staff delivered a very special and memorable holiday for us.
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