What to expect
- Sleep Quality
Last 5 reviews
Firstly I would like to say that this is a lovely quiet boutique hotel with lovely friendly staff.......here was our only problem. There is a designated area for smokers albeit near the bar outside. But unfortunately there was just one person who decided they would smoke around the pool area where it was forbidden. They were informed it was forbidden but decided they would continue anyway and that happened every day of our holiday and staff just seemed to ignore it. Just thought I would let you know rules seem to be not followed through. So all you non smokers beware!
Even better this year!
Any hotel which receives the level of returners Treasure Beach does must have something special! We love our visits, the staff are a delight & the hotel continues to charm. We’ve had a wonderful time.
The level of service and attention outstanding
Treasure Beach is indeed a treasure, but maybe only due to the care and attention that many of the staff display. Our room, advertised as a one bedroom suite with sea view was located at the rear of the premises, subject to noise from the main road with a view that was obscured by huge palm leaves and other architectural features. The hotel was gracious enough to allow us to change and we were immensely pleased that a room overlooking the beach was available. However, some small maintenance details needed attention: shower controls were difficult to operate, door handles were loose, old front door locks are in need of replacement and the featured fitness room photograph in the brochure does not relate to Treasure Beach but to Tamarind Hotel, next door (another of the 5 Elegant Hotels along the Platinum Beach area). It was reported that Elegant Hotels have been taken over by a large US hotel chain and one wonders what effect that will have, not only on maintenance and quality of service and features, but also on the morale of the staff. One criticism that should be addressed, which is repeated in other reviews, and that is the policy of sun-lounger reservation. The hotel could be more pro-active in restricting selfish guests from denying others the privilege: on one occasion we noted that two sun loungers had been reserved and unoccupied from before 07.00 until 15.30. Food was incomparable - the kitchen staff were creative and adept at their work and I would make special mention of the member who presented possibly the best fillet steak I have had for many years.
Wonderful adult-only hotel with amazing Ocean view rooms and incredible staff. From our arrival to our departure the staff could not have done more to make us feel welcome and looked-after. The on-site restaurant with 5*quality food by Chef Jamon was the icing on the cake. We’re already planning our next visit!
well worth a visit
great weather, great food and lovely friendly faces. Nikita in the restaurant was superb, as was Carl on the beach and Akeisha at reception. Very well looked after by everyone and will definitely return.
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