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Kuoni Metrocentre

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After 11 years of making holiday dreams come true, Kuoni Metro Centre is getting a complete refresh! The store will be closed until 7th May 2025 – but holiday planning doesn't have to pause. Our expert team is still here for you – whether you’d like to chat by phone, email or meet us in person at Aston Martin at the Silverlink (by appointment on selected days). Just give us a call on 0191 4018840 or email Metrocentre.sales@kuoni.co.uk to arrange whatever suits you best. We’ll be back soon with our fabulous new look, in the same spot. We can’t wait for all of our wonderful customers to see it!

Laura Robertson Store Manager

I felt compelled to write a review about the outstanding service received by Linda Taylor at the Metrocentre branch of Kuoni. I met Linda a few years ago when she found me an amazing deal to Mauritius that we couldn't believe we could afford due to the amazing deal she found us, and since then she has excelled in helping us get our bucket list locations ticked off the list. Following a family emergency that meant 3 days before our holiday to St Lucia last week we had to cancel. The booking was non refundable however Linda worked tirelessly to get both airline and hotel to swap dates for us which after countless emails she managed to do and saved us thousands of pounds and saved our holiday. After such an awful 3 years with the pandemic we feel we really need this holiday so it has meant everything to us. All of the staff at Metrocentre Kuoni have been absolutely amazing but Linda in particular has gone above and beyond. Well done Kuoni, you really do have the best people working for you and I wouldn't consider booking with anyone else.

Claire Abbey, Kuoni Metrocentre customer

Telephone 0191 401 8840

Message us

Tell us your travel plans and let our experts help with your holiday

Address

19 The Galleria
Metrocentre
Gateshead

Where to find us

Normal opening hours

Monday 09:00am - 07:00pm

Tuesday 09:00am - 07:00pm

Wednesday 09:00am - 07:00pm

Thursday 09:00am - 07:00pm

Friday 09:00am - 06:00pm

Saturday 09:00am - 07:00pm

Sunday 11:00am - 05:00pm

Special opening hours

Early May Bank Holiday Closed

Spring Bank Holiday 10:00am - 06:00pm

Meet our team...

Laura Robertson

Store Manager My unforgettable travel experience

Visiting the rose-red city of Petra at night, walking down the candlelit footpath that opens up to the amazing sight of the Treasury.

I’m an expert in

Europe, Indian Ocean, Middle East, North America, Honeymoons, Short breaks, Self-drive and more...

Sharna McKay

Assistant Store Manager My unforgettable travel experience

Sailing around the Galapagos Islands and experiencing the beauty of this archipelago. Immersed in wildlife and untouched nature, it was breathtaking.

I’m an expert in

Asia, Caribbean, Central America, Europe, Indian Ocean, Middle East, North America, South America, UK & Ireland, Beach, Cruise, Family, Touring, Honeymoons, Safari & wildlife, Short breaks, Villas, Wellness holidays and more...