What to expect
- Sleep Quality
Last 5 reviews
Good but experience Dubai in a cheaper hotel!
I feel that this hotel has been made into a 4* review just with the fact of having such polite staff! I stayed at the hotel for a ridiculous price of £4300. For that I would expect fantastic things. The hotel is far from this. I paid for an extraordinary inclusions package and a suite. The inclusions and the restaurants were not up to the standard of the price. The food was good but attempting to book a restaurant wasn’t easy when the app kept kicking me out & availability was minimal unless booking way in advance. The room was very clean end tidy but was once again not what you’d expect for the price I paid. The staff are attempting to please too many people. I found that things were missed off that I had paid for such as the free water sports (closed for refurbishment) & the arcade credits. Critical information such as what beaches were to be used for the suite and imperial club Lounge users was not shared with us. If I could offer anyone any advice it would be stay at a cheaper hotel and spend one day here for the water park and that is it. Experience Dubai in a cheaper hotel!!
Grish is the best!
Great service all day from Grish, amazing guy! Drinks brought out with no delays and empty drinks taken away straight away. Grish was really polite and lovely to speak to when we where ordering our drinks.
Special mention for Gyan
Our server Gyan at the zero entry pool was very helpful! We enjoyed the service at this pool and he attended to us and the kids very quickly and made sure our orders came very quickly! He was ready to answer all our questions and requests for goods and drinks
Amazing Bartenders at Royal Beach Bar, Atlantis Hotel.
Visited the Atlantis Hotel, then headed towards the beach. Met such wonderful and helpful staff called Vishal, Raki and Chiring at the Royal Beach Bar. They were all very warm, kind and friendly. They also provided an excellent service at the Bar. I had a wonderful experience and would recommend people to visit there, whilst in Dubai. I will definitely be coming back on my next trip.
We had an awesome experience. Everything was much better than we expected. Seeing the aquarium everytime we walked into the lobby was very soothing. Getting access to the imperial lounge was a good decision and "ebin" was a very courteous and helpful employee
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