What to expect
- Sleep Quality
Last 5 reviews
Lovely hotel, staff and experience.
Spent a lovely birthday surprise staycation at the hotel, where Trisyia, Gavin and team made sure all arrangements went smoothly and ensured we had an amazing experience at the Barracks. Top notch service and we truly enjoyed our time at this beautiful hotel. Heartfelt thanks to the team!
Excellent Stay in Barrack
Repeated visits to Barrack and every time it never fails to impress me. Excellent staff and services. Kids and adult friendly place. All of us will come back again for another Barrack stay in the next holiday:)
My heart felt thank you to the Manju, Siva and the Team (AV Norman and Banquet) for delivering our Solemnization, Tea Ceremony and Dinner in a very attentive, responsive and thoughtful (ahead of us) minds way living above our high expectations. We have never experience such services (from a frequent traveler around the world) which delivered beyond 5 stars service, even one of the few highest tiers hotel membership holder, never. The Team has proved indeed, this is possible with the right people, right passion and customer obsession! This includes from the security, front desk, housekeeping and even any staffs we met in the hotel premises. Guys, we really felt it, keep it up and great job!
Lovely staff, clean hotel, top notch
We got to experience 2 nights in the Percival Suite which had direct pool access. The great thing about Barracks has got to be its staff. The staff are beyond amazing and a hardworking bunch. They are super attentive to guests and I felt like they were always looking at how to make your stay more comfortable. One such example was while we were chilling by the poolside cabana on a hot sunny day, a staff from 'The Living Room' (thats the name of the dining area) served us a bottle of iced water without us requesting for it. Such initiative really put a smile on our faces. If I had to mention one negative thing would be that housekeeping forgot about my request and I had to make a second call to follow up on my request for bottled water and soap because we ran out. But that's really just nitpicking. Clearly a great place to stay, quiet, private, lovely breakfast choices, free evening canapes and cocktails. Did I mention how amazing the staff were already?
The best hotel in Singapore
What makes this hotel special is not only great facilities but people - such an excellent service from welcoming and caring staffs! Staffs always remember your name and your preference of detail things. I was really impressed by all staff’s memory and friendliness. My favorite hotel in Singapore for sure. Worth of value!
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