Guest reviews Tanjong Jara Resort

by MatthewB306 Melaka, Malaysia

Run Down and Poor Service

The hotel would have been nice many years ago, but the management have allowed it to become somewhat run down and therefore over priced based on its current condition. The main issues: 1. Dirty bed sheets (clean but stains) 2. Run down furnishings, wooden panels in toilet etc, crevices dirty 3. No soap provided at wash basins (first hotel I’ve ever stayed where no soap or other product to wash hands at the basins was provided) I called reception and they said no soap provided. The shower cubicle had wall mounted shower gel, but was almost empty. Called for a replacement and it took 1.5 hours to arrive 4. Breakfast egg station: pity the chef as his equipment was basic, the gas stove hardly worked and struggled to make a decent omelette . 5. I requested bags to be collected for check out, and no one came 6. Walkways were all uneven,and at night became dangerous as the pathways were dimly lit 7. Ants and insects in room added to the misery 8. Staff at beach restaurant were inexperienced. The buffet was ready but we were all sitting there waiting as they said it only started 7.15pm 9. Overall lacked in comparison with equivalent class hotels . 10. Check out process took 10-15 mins and i was first in queue , same with the check in. I expected so much better so quite disappointing .

by Sandycliff55 London, United Kingdom

First Trip back after Pandemic

We again had an amazing relaxing time at the Tangong Jara. We were due to go back in 2020 and have had to push the holiday back due to the Pandemic and were thrilled to go in May this year. The staff were as always welcoming and could not do enough for you. It was lovely to see familiar faces, this being our 4th visit to the Tangong Jara. Thank you everyone for making it a memorable stay and fingers crossed will be back next year.

by H0ngT Kuala Lumpur, Malaysia

Awesome Holiday

The last time we were in TJR was in July 2020. With the easing of the restrictions, our first holiday must be to TJR. We arrived in TJR on the 20th June and my husband and I just left TJR 4 hours ago 25th June. Going back to TJR is like going home to great friends who will always welcome you with open arms and great warmth through their hospitality and their services. From the time we arrived, we were met by Ruzly. who recognised us almost immediately and he rang the Gong to welcome us. We checked in and Yanna at the reception welcomed us with loudest Hello and said Lama Tak Jumpa and Welcome Back. She recognised our names from the check in list. Also, many thanks to Kimie. After checking into our room, we when looking for the 'Hottest Property, Hostess and Mama of TJR, yes the one and only Chef Ann .. 😍 We found her at Nelayan Restaurant. Chef Ann is the Jewel of TJR . Her recommendation for dishes for lunch and dinner has always been spot on. Thank you Chef. 😊 We absolutely adore your warmth, smile and enthusiasm. You bring a little magic to every guest ✨️ Always stay cool and young. To the team in Nelayan Restaurant, MK, Tong, Hisham, Adil, Hafiz and Min ( I hope I got everyone's name) many thanks for your hospitality. Keep up the great work guys. To the pool guys.. Babul and Kecik.. thank you for taking care of us by making sure we drink lots of ice cold water and we stay hydration in the hot sun 🌞 ☀️ 🌤. To the team in Di Atas Sungai Restaurant.. Mas, Hamdan, Fifie, Matcah and Yus ( I hope I got everyone's names) thank you for you hospitality especially with us constantly asking you for water and ice cubes 🧊 during dinner. Keep up the great work guys. A very long review but well deserved for such great service and hospitality. We will definitely visit TJR again. Hopefully in August. Until then, kudos to all of you 👏 🙌 ❤️ and see you soon Peter n Hong (room 601) 20th June to 25th June 2022

by Zafri Z

Enjoyed the time here

spent the best time i had in a long time! definitely worth the visit. the service and facilities here is top notch! i left my phone charger in my room after i left the resort, realize it after a day i was gone, called them and they checked the whole resort to find my charger 😅 such incredible and lovely staff!

by DHwang Shah Alam, Malaysia

Perfect stay.. yet again

We spent an enjoyable week at Tanjong Jara and it was yet another impeccable stay as our previous one. There were quite a number of activities organized by TJR, including Jara Hill walk, hand crafting (using leaves) and understanding about the turtle hatchery program, and they were all pretty cool and fun to participate. Restaurants at TJR were really high standard, we had so much quality (and big portions!) food throughout the stay, and I can say it's all worth it even with the extra exercises we have to put through after the trip. How can we forget about the staff, who are so earnest and always try their best to serve their guests, to ensure they have a good time. I particularly remember Chef Ann, Glenn, Angel, and Ramesh. Thank you all so much for being part of our good memories at the resort.