Guest reviews Sarova Whitesands Beach Resort & Spa

by siccah Nairobi, Kenya

Best stay

Stayed here numerous times in the early 2000s so I’m glad to see it lived up to prior expectations. Well maintained establishment with lovely decor. The staff were very friendly and keen. Had the loveliest view of the beach from my room. Food was nothing short of amazing. All in all, it’s such a rare gem owing to its consistency.

by karimaJ8481VB London, United Kingdom

Holiday in Mombasa after 22 years

We went to Mombasa after 22 years and decided to book in the Sarova Whtesands resort in Mombasa. Due to some issues we had to wait nearly an hour before we got our room. Paraas the Manager was friendly but refused to give us a room on the ground floor and instead gave us a room on the second floor so had to climb 4 flights daily. We were on half board basis and the food was good but felt they kept reducing it daily with less choices. There was no entertainmment as such apart from Pool aerobics in the morning and nothing at all in the evening. Staff were very pleasant and always willing to help especially Valentine , Ruth and Thomas who were always very helpful in the restaurant . Room was pleasant enough with balcony but had to climb 4 flights of stairs! Duncan cleaned room nicely. Ekon was very freindly at the pool bar . We went to town a couple of times with Julius who was very friendly and accomponied us wherever we went, so made us feel very comfortable. The pools were really nice and after a few days even got Madafus but very expensive! Rehema Sabrina and Titus very friendly by the pool side and always tried to get you involved in pool aerobics . Most disappointing was the beach as it was full of weeds and no proper place to swim , especially as that was one of the main reasons for coming to this resort. Paraas arranged to give us pastries and cakes as we were leaving early which was nice of him

by weronikaj808

Great!

Memorable stay. Great food, beautiful atmosphere, really great helpful staff. Nice activities every evening. Animator Nixon was the best! Full of energy always with smile on his face :) Sad that the hotel does not have private beach

by Peter M Coatbridge, United Kingdom

Lovely Hotel

We stayed here for two weeks at the start of February Lovely hotel, food was good, room as clean, staff were fantastic and a credit to the hotel. We enjoyed it so much we have booked to return in June.

by tracyofwona Nairobi, Kenya

Exceeded expectations

Whitesands was simply divine. The rooms were comfy, clean and well maintained. We really enjoyed swimming in multiple pools. The food was delicious. The staff was amazing, Francis by the pool was very kind. So were Brian, Anthony and Levina.