What to expect
- Sleep Quality
Last 5 reviews
Everything was perfect!
Pamela and her team are amazing!!! From attention to detail to around the clock service with a warm smile... our every desire was met with a smile always. The layout is perfect for large unruly groups of people with different agendas. Best water front piece of the beach! The all inclusive is a great deal with families of all ages and appetites. It was a seamless, fuss free and enjoyable stay. The staff is what truly makes it special. From the management under Pamela’s very efficient leadership to chefs Ben and Nancy and their teams, the bar tend extraordinaire Charo and his crew... everyone made us feel at home every single day and night. Rooms are very spacious and always tended to. Pinewood is home away from home. Thank you for the memories 🙏🏼
Nice resort away from the crowds
Great location on Galu beach away from the crowds on their own private beach and nice pool with a swim up bar. The food: various selection of different fruits and tasty foods to eat for breakfast, lunch and supper so you could pick and choose whatever you wanted to eat. They have various themed dinners daily so doesn't get boring. Enjoyed the beach BBQ and the Mongolian night. The hotel is decent, clean, safe, neat and tidy and there's a mosquito net in your room (you're going to need it - but it helps keep them away). Every morning the cleaning staff came to clean and left our room spotless. Full WiFi, air-con and great service when needed. I would definitely return with the whole family and recommend to anyone.
Attention to detail beyond compare
Approximately 18 months ago my wife and stayed at Pinewood under the recommendation of a new colleague and now a friend. We celebrated my wife's birthday, no big deal - the staff caught a whiff of the event and at dinner that evening there was a birthday song and dance. This year, as we are running down the clock of our time in Kenya, we headed back to Pinewood - I mentioned that we were really keen to stay with them again - this time to celebrate our 25th Anniversary, a ploy purely to play on the heartstrings of the reservation desk because this a busy time with schools being on holiday and I really wanted to stay here. We were totally taken by surprise, the staff never hinted at their plans, but at dinner we were presented with a complimentary bottle of champagne, and for dessert the kitchen staff had baked a beautifully decorated, personalised cake and even though we had left the dining area, had this wonderful gift delivered to our room! Their attention to detail has forever embedded our anniversary weekend in our hearts and memories and we thank the kind, friendly, pleasant and gentle staff at the Pinewood Resort and Hotel for making this occasion even more special. Asante Sana! We look forward to our next visit with you.
Relaxation after safari
We stayed as a family with two girls (11 & 13) after having the most amazing time on safari. We stayed in the Baobab Family Suite which exceeded our expectations. All of the staff are really friendly and can't do enough for you. The food is fantastic and is served in a different location every evening. The location is quite remote which suited us and the beach is gorgeous. We loved it here.
Fantastic boutique hotel
We stayed here for 5 nights on an all inclusive basis for the remainder of our honeymoon, and it didn’t disappoint. When we arrived reception greeted us warmly, and showed us to our suite- they had kindly decorated it with flowers and an archway for our celebrations which was simply wonderful and thoughtful! The resort is in a beautiful spot amongst some picturesque nature, and was built to avoid destroying any of the habitat of the wildlife. There are two types of monkeys that you see frequently, and other wildlife such as birds and frogs. They’ve also built a lovely pond full of Koi carp which the staff let you feed at breakfast. The food was just fantastic- they have themed nights including BBQ and Mongolian, and the staff here are great too, very engaging and friendly. Great selection of cocktails and beers, and also the lunchtime menu is varied so there’s plenty to choose from. The pool area is lovely, we had no trouble getting a sunbed and the pool is kept clean. The staff check often to see if you need anything, and it’s a great area to relax in. The beach was pretty with a part being private, and then it goes onto the public beach. We had no trouble with the so-called beach boys; the 3 we engaged with weren’t pushy and are just trying to make a living, so we chatted to them for a bit with no issues. We were also lucky enough to meet the owners who were absolutely wonderful. They’ve done an amazing job of building this resort from scratch and we wouldn’t hesistate to recommend this resort to anyone wanting a quiet, enjoyable and relaxing stay. Thank you to all the staff for a fantastic stay and keep up the good work!
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