What to expect
- Sleep Quality
Last 5 reviews
A look at the Migration gates
Located at the very center of the famous 'Mara Triangle' of the world-renowned Maasai Mara National Reserve, overlooking the Mara River and the gateway to the annual wildebeest crossing. witness te episode from the Lodge.
I was in Masai Mara for two nights the Serena mara lodge I love their staff, they were very supportive and helpful, and always willing to out of their way to help. Their food in particular their salads and salad dressings were yummy and their lime pie dessert. I loved how the view from the rooms was spectacular and the rooms were clean and neat. Their building structure was very sophisticated in terms of creativity, they represented the Masai culture living lifestyle into their lodge building structure. The rooms have a balcony and a good view for taking pictures. The tour guides at Serena were professional and gave some interesting informative information on the wildlife and ecosystem at Masai mara, and most of all ample information on the wildebeest migration from Tanzania to Kenya and vice versa. The staff and hospitality I would say is 100% on point! Well done! Hospitality is perfect. Lovely service and staff!
Superb Serena as always!
Firstly I must say it is an immense pleasure to return to Mara Serena with my wife and 2 kids and parents, after a 16 year gap of trying other camps and lodges. It is my opinion Serena is still the best hands down for value, service, LOCATION, design and comfort. I am in my room spending my 5th night here and must praise the staff and management for their excellent service and effort to restart such a huge operation so successfully in this new and extremely challenging COVID environment, it’s no easy feat by any measure. I will leave tomorrow very unwillingly by will surely be back. Keep up the good work Serena and I wish you all the best. My days of experimenting are over. I know where I will return. Off to be with a lion roaring in the distance, paradise!
The annual migration
The greatest show on earth takes place in the Masai Mara from August upto September - when millions of wildebeests, zebras , impalas , water bucks and gazelles travel from the Serengeti to the Masai mara. This wonder of nature is a sight to behold . Set atop a hill is the Serena - a serene oasis in the midst of the jungle . A place you can go to after a days drive and relax , enjoying views unparalleled. Being served by staff who are friendly and helpful and ready to serve . The rooms are lovely , all giving excellent views overlooking the Mara . From the receptionist- Gilbert to the staff , it’s a relaxing and gratifying experience. The manager - Mr. Chege , whose hospitality is perfect . With him in charge , Serena cannot go wrong . Not to mention how his staff follows in his kind ways . This is the place to stay . Their bush breakfasts are something to die for . Listening to the hippos , watching them - and enjoying your coffee , being served by an excellent staff ? What more can be wanted .
Great location with a spectacular view!
We arrived at Serena Mara on August 5th after a 7 hour drive from Nairobi with 4 kids, 1 being an infant. At the entrance to the lodge it was pleasing to see that they have taken the COVID 19 measures seriously and have provided hand washing facilities plus temperature checks before being allowed to check in. I must say I was impressed with the discipline that all the Serena staff showed in terms of keeping their masks on whilst on duty and in general good awareness of social distancing whilst serving us. The lodge has a panoramic view over the Mara river and the Mara triangle with a few wildebeest crossing points right in front of the lodge. A special mention and thanks to Solomon who is charge of the room allocations, we requested rooms that overlooked the river and as we proceeded to lunch he sorted out the two rooms with super efficiency. The rooms are pleasantly designed in Masai style and the rooms we got in particular No. 66 & 67 had a beautiful view of the sunrise in the morning. Since we had an infant with us it was an ideal choice of accommodation over a tented camp because Masai Mara in July and August can get a bit cold in the early morning hours. At meal times it was a buffet and again it was good to see that only the chefs served the food without guests touching the serving spoons. All in all it’s a great hotel with a fantastic location (albeit a bit far in) but totally worth it. Thank you to all the staff and a special mention Edwin at the dining hall & Richard the room steward for a pleasant experience.
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