What to expect
- Sleep Quality
Last 5 reviews
The most magical lodge !
Mara serena is the best place we have ever stayed. We knew it was highly rated when we booked but we didn’t know how amazing it would be. The staff are an absolute credit to the management, they go the extra mile for all their guests to make it the most special memorable experience. We actually got engaged on the star lit dinner which was incredible. We had a private chef and a warrior from the Maasai tribe who guided us to the platform where the starlit dinner took place. Silvia and Derrick were waiting and made us a local cocktail we could have in front of the fire. The dinner was amazing the best we have ever had! It really was the most special evening. Gilbert arranged everything and ensured it ran smoothly and Gilbert and David arranged a bush breakfast the following day as a celebration which was amazing ! Our hippo breakfast I highly recommend, you get greeted with a glass of champagne and have the most amazing breakfast overlooking the hippo pool and crocodiles. The service was exceptional. Our game drives were unreal our guide Paul was incredible his knowledge about the area was amazing, he was always so happy everyday wanting us to see everything. We seen a cheetah with a kill on our first game drive which was so special, we seen lots of lions with kills, buffalos, giraffes, elephants, hippos, zebra, warthogs. We see. The wildebeest migration which was breathtaking to see. Paul knew the answer to every question we had was never in a rush to get back to the lodge and made sure our experience was the best. Paul also took us to the Serengeti border which was Incredible too. We also did the sundowner experience. You can’t beat the African sunsets they really are something special! The choice of drinks and food was fabulous watching over the mara triangle. I can’t quite put into words how special this hotel is to us, they made our engagement so memorable and we really have made friends for life! Derrick, Silvia, Gilbert, Paul, David, Christopher, keven, Agnes, all the bar staff, restaurant staff, cleaners. Every single member of staff is a credit to your hotel and we can’t wait to come back and see you all ! A holiday we will never forget and Kenya will always be so special to us as I left with a fiancé :)
Best 5 days of my life
Myself and my now Fiancé visited Mara Serena Two weeks ago, we spent 4 night/ 5 Days at the lodge. It was without doubt the most amazing and special time of our lives. The lodge is so beautiful and the views are just breathtaking! Everything was just perfect. The food, the pool, the rooms! But the highlight were the daily game drives. The wildlife you constantly see is unreal. It’s so exciting, we see everything lions, cheetahs, Hyenas elephants, etc. Our driver Paul was so knowledgable and entertaining. I can’t speak highly enough of the staff at Mara Serena. They made our stay so special. On the first day I secretly told Gilbert (activities manage) my plans to propose the following evening, he arrange the most perfect setting. A star lit dinner in the bush with the noises of the surrounding wildlife in the background. Our own chef and amazing waiter (Derek) for the evening. It was such a special evening that we will never forget and the perfect setting to pop the question. The staff are the most friendly and helpful I have ever come across. We have befriended some on social media and really hope to see them again, especially the bar staff who we always had a good chat and laugh with every day, (Derek, Christopher, Kevin, Sylvia) We are already planning to return hopefully next year! Thank you again Mara Serena x
Location, location, location - and a very nice hotel
My 10-year-old daughter and I stayed for 3 days/2 nights in this lovely hotel smack in the middle of the Masai Mara (within Mara Triangle Conservancy). It is one of the few hotels as opposed to tented camps in the Mara, but after one stay in such a camp with nightly deluges and a little too much adventure, I decided a room with walls and a running hot shower would be nice this time. We were not disappointed. The lodge can conveniently be reached through its own airstrip and Safarilink flights, it lays on top of a hill with breathtaking views from lobby, pool, restaurant and rooms (all of them, as far I could tell), the service is very friendly and efficient, the rooms are on the small side but well-maintained and clean and the food is nice. There are COVID measures in place (temperature check upon arrival, hand washing facilities, masks to be worn when walking around, plastic gloves at the buffet) and the lodge was busy on weekends, but not overrun. The highlight of course are the game drives. We came on the tail end of the great migration, so only some smaller herds were still around and unfortunately we did not see one of the famed river crossings (maybe next year😉). Our guide / driver was Dedan, and I cannot recommend him enough. Very knowledgeable, very friendly and nothing but our best interests at heart. We saw a great number of lions very close up as well as elephants, crocodiles, hyenas (my secret favorites), all types of gazelles, giraffes, you name it. Dedan also worked hard to find us cheetahs, but that was not to be. Dedan also made sure we could drive around in a Landcruiser that was open to the sides because we enjoyed that so much. Another mention should go to the breakfast at the hippo pool which is part of one of the early morning game drives. Great surroundings and good food. The only (very small) misgivings I have is the sometimes slowish drinks service during the meals and at the bar and the fact that you had to book pool time (presumably down to corona, but there was plenty of space and fresh air). All in all a great weekend escape and highly recommended to residents of Kenya and international travelers. We will definitely return - no concrete plans yet but I am already looking forward to it!
So this was my first visit to Mara Serena and my fourth visit to Mara. It is located in the Mara triangle so it takes about 90 minutes to reach from the Sekenani gate. The location is a bit of an issue and makes sense to be there during migration as many wildebeests cross over from Mara river which is located close by. We also saw many lions in that area but for better wildlife greater Mara is a better option. But this property is the best of the Serena properties I have visited and I have seen almost all of them. I wish we could take it and put in Greater Mara. The staff and food was amazing. Special mention for Edwin and his colleague (name I forget) who took great care of us during dining. We were in rooms 8,9 and 44 and they were so well located. We did not have to walk too much and the rooms had breathtaking views of the Mara and the pool was a nice touch as well. Something which I found pleasantly surprising was that at nightfall, there were zero insects on the property, I dont know what they did but that was amazing and I wish other hotels follow this practice. The food itself was very good and I had one particularly finicky guest with me, but the staff made everything that was asked for. Even for my wife who is allergic to eggs, they made eggless dishes including sweet dishes. The night safari was also good and we saw bat eared foxes after a long time as well as a spitting cobra baby and the other animals. Mara itself is great and we saw 14 lions (5 males and 9 females), one leopard and 7 cheetahs including the famous Tano Bora. One suggestion though that in the times of COVID, they need to step up their checks slightly more. There were occasions, I walked into the property without washing my hands. Also the common areas did have compulsory face mask and gloves which they gave us to be worn near the food, they also need to have a temperature check and sanitization facility before entry and also a kit with sanitizer and face mask can be put in the rooms along with other toiletries. Hope to visit someday again. P.S : Thanks Judy from the bookings office who ensured everything went smoothly.
A look at the Migration gates
Located at the very center of the famous 'Mara Triangle' of the world-renowned Maasai Mara National Reserve, overlooking the Mara River and the gateway to the annual wildebeest crossing. witness te episode from the Lodge.
© TripAdvisor 2020
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.