What to expect
- Sleep Quality
Last 5 reviews
Fantastic hotel and Service
We stayed 2 nights at this amazing hotel in May. Location is great, up on a hill overlooking the water makes it quiet at night but close enough to take quick cab to city center. As a Diamond member I was given a generous upgraded room on the 7th floor with a balcony that over looks the ocean and port! Being on the 7 th floor entitles you to a “members only” area with daily drinks and snacks from 10am-7pm. There is also a private outdoor seating area as well. The hotel is clean and modern with a great lounge and piano bar to unwind after a long day. The breakfast is generous with both American and Italian selections. Very friendly staff as well! I highly recommend this hotel. Especially if your a Hilton Diamond member!
Only stayed one night as part of a group trip. Hotel is very nice and clean. Room was very comfortable. Buffet breakfast was incredible with lots of choices. The coffee, which came out of a Nescafé machine, was incredibly good. Best cup of coffee I’ve had in a long time. Only complaint is that the hotel is located on a hill above a hilly city. That gives you great views, but if you walk down and around town, the climb back is a killer. Next time I’ll take a cab.
Best hotel in Sorrento
Great amenities, stunning views, beautiful lobby and lounge area, unique cigar bar, and fantastic restaurants all add up to the best hotel experience in Sorrento. Buffet breakfast is hosted in an angelic white room which also offers amazing views.
A lot of amenities but needs updates
We stayed at Sorrento Hilton Palace during our honeymoon at the end of April. The hotel is massive and has many amenities but we were very surprised with how dated our room was. We are Diamond Members and upon check in we were informed that we would be getting a complimentary upgrade to executive level. While this was a kind gesture, I would have appreciated an updated room more than that. I believe they have updated some of the rooms on the property, and I just expected them all to be that way. The bathroom smelled of mildew and the shower had many tiles missing from it. We just expected more. Another thing to note is that the hotel caters to many many conferences. Even from social media you can see that they are hosting and catering more to that. I just don’t think this is the place to stay if you are looking for a romantic getaway/on your honeymoon like we were. It seemed great if you were at a business conference!
Hilton Gem !
My husband and I booked this stay on the front and the end of our journey through Amalfi /Capri . Excellent staff and service . Valet staff terrific! Beautiful hotel ! Suites are huge with excellent views of gorgeous Sorrento . Beds and pillows so comfy! The breakfast buffet is nothing less than fabulous ! We were also able to check in early both times which was amazing . Pina went above and beyond for us at the front desk . Next time we visit , we will stay here and day trip , we loved it that much ! Also so close to walk to downtown Sorrento ! Loved it ! Thanks so much for the five star treatment! 🌟
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