What to expect
- Sleep Quality
Last 5 reviews
I stayed 2 nights here, excellent experience. Breakfast is at any time/any where in the resort. Sure come back next time. Private beach was clean, warm water. Quiet resort, very good sleep when staying here.
Except for bugs and showers, every thing was great!
제목에도 썼다시피 벌레가 많구요, 밖에서 들어오는 벌레는 뭐 어쩔수없지만 침대에 개미가 있습니다. 샤워기가 없고 위에서 물 떨어지는걸로 샤워해야돼서 좀 불편했어요.. 위치도 시내랑 40분정도 걸려서 차타고 다녔는데도 이동하기 힘들었습니다. 밤에 도로에 불빛이 없어서 운전하기 힘들어요 하루에 한번 스파&마사지 가능한점이 이 리조트의 가장 큰 장점인거같고 , 조식이 맛있고 직원들이 정말정말 친절합니다. 여태까지 가본 여느 숙소에 비해 가장 친절했고 즐거워보여서 저까지 행복했습니다. 메인풀도 너무 잘되어있고 잘 정돈 되어있었어요. 버기도 금방금방 왔고 전체적으로 정말 만족스러웠던 숙소입니다!
Fusion ... a fantastic place to relax and enjoy!
This was the second visit to Fusion, Phu Quoc and this was just as enjoyable second time around. Comfortable and luxurious pool villa, rejuvenating spa treatments, tasty and plentiful buffet breakfast at Secret Garden, delicious food at Pecza restaurant by the pool and a scenic and relaxing beach to watch the sun go down with a cocktail or two ... what is not to like!
Exceptional front desk friendly attitude
The exceptional service attitude of front desk staff are what made me rate this resort 5 star. Fusion resort is located 1 hour north of main phu quoc airport. 15min away from Safari. The resort villa have all the necessary things that are villa need. The room are spacious, have private swimming pool, and a nice touch of wooden bath. The resort itself have its own beach, gym, spa center, kids playground, and yoga fitness center. The resort also done a fantastic job on its landscape layout and atmosphere. Another major bonuses I have to mention is that the hotel guest is given a free massage for each night of hotel you are staying. And on the day of check out hotel also prepare you with breakfast in advance if you are having early flight. While the service attitude of staff are excellent. There are something that Needs to be improved. One is the room have bugs and while the resort does provide mosquito repellent I think it should just be given instead of asking staff for it. Second is the road at night is not that well illuminated. Which I think can pose some safety issue when taking a walk at night because the road are not smoothly paved. Third is I feel the resort should list out the list of activities they have even if the activities need to be book in advance. The resort have a lot of equipments and land area. But the list of activities in the introduction sheet only shows spa, gym, and kayak/paddle boat. I am sure the resort have more activities. But the resort should either list them all or have the staff provide more detail introduction from check in. Overall it’s a good place to check in if you want to avoid the crowd staying at Vin Pearl. Best regards David.
The rate -10 for me. Here is the answer - the management is horrible We did questionarie before leaving. Very long one. Even they called us many time but never reflected our answer. The different staff say different responses. - the staff is incredible inexperienced We tried to book a special dinner for labor menu. And called to the reception two times but we never got final confirmation then the duty manager told me “I am responsible for your booking” when we went to the restaurant for the dinner no body knows our booking. -the room is horrible When you turn off the light, there is a flush that was coming every 5seconds was so annoying me. This one also we notice to the stuff, but never fixed. The water pressure is so low in the bath tub you have to wait a hour for fill up. -Children’s noise If you are couple or traveling alone then you should avoid. So many big family here. Every time you will get the noise. -Restaurant has horrible food and pricy This such a remote area, you just can have restaurants in the resort which is disgusting and so expensive. We ordered fried calamari and sea bass, no fresh at all. - cleaning is not enough You can see the photos Now I wake up two o’clock in the morning because of the flush light. Here never get relaxed and coming the problem every time. I really regret to choose the resort never ever come back here again. スタッフの能力が安宿以下、レストランは不味い上に高い。ビーチの雰囲気は良くないのに、街から遠すぎる。何もいいことはないので、インターコンチネンタルのほうが100倍マシです。後悔ないフーコック島滞在を。
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