What to expect
- Sleep Quality
Last 5 reviews
Clare and Mark Woodgett
We had another wonderful stay at Cape Panwa.The hotel is amazing. Set in such beautiful surroundings and it has many wonderful restaurants. However our particular favourite has to be the Top of the reef. Stop off at the Otter bar first for happy hour cocktails and then enjoy first class food and service from the staff there. It is like stepping back in time with Asaree the maitre d looking after your every need.Treating everyone with a true sense of respect. He is a wonderful character who epitomises the elegance and class of the restaurant.
We have just stayed for ten nights in a Cape Suite in the F block of rooms. The suite is large and bright with a view across the gardens and bay. Everything in the room worked well and was kept clean. The air conditioning is very efficient but does have a constant noise from the fan - bring ear plugs if any sort of background noise troubles your sleep. The gardens are lovely for relaxing in, with good areas of shade provided by the trees if you're not a sun worshipper. The reserving of sunbeds early in the morning is something of an issue but not peculiar to this resort, and we believe the hotel management is reviewing the matter. The top pool is lovely for an early swim and the tram between the upper and lower levels of the resort is a life saver in the heat of the day, as is the shuttle bus to the village. We found the breakfast dishes plentiful and varied, even for someone who can't eat gluten and doesn't eat meat. The staff quickly got to know that we need decaf coffee and like green tea, which was always brought promptly and with a smile - including refills. We bought vouchers for the buffet evenings (pay for 5 get 6): the seafood evening is very good, the Thai buffet at Panwa house even better, with a lovely setting on the beach. We also ate twice at Top of the Reef, choosing from their set menu, which varies nightly. The setting is refined, the quality of the food good, the meal including including an amuse bouche, palate cleanser, and petit fours. This is the sort of resort where you can carve out your own daily routine and just chill, which was what we were seeking from this trip. I am sure we will be back in the future. Thank you to everyone who made this an enjoyable stay, from Kasim at the pool, all the way up to the GM, who is always walking around seeking feedback from the guests.
Very enjoyable stay
At check in we were given a cold flannel and drink which was very welcome. We were asked for a hotel voucher which Tui hadn’t advised was needed. I then had to locate my booking email and email it to the hotel. This I did find a bit irritating and unnecessary as they clearly had a booking for me, had my passport so not sure what the point was! The suite is large and spacious and immaculately clean with a very large balcony and wonderful view of the sea. Food is also great. We were full board but you can use lunch and dinner vouchers against the al la cart menu if you don’t want the set menu which there are two, one western and one Thai. Be warned if you go for the Thai set menu as you get everything on it and it’s a vast quantity of food! Breakfast was really good to with a lot of choice. The pool is a nice size although you do need to get a sunbed fairly early in the day. The beach was nice, plenty of sun beds but the sea is quite rough so no good for swimming I don’t think. All in all I would recommend this lovely hotel which is approximately an hour away from the airport.
Birds of paradise
We had a holiday in Thailand for our anniversary, first stop Bangkok where we had a great time visiting palaces markets and so on fantastic venture there then when we moved on to our next stop Phuket at Cape Panwa Hotel we felt lost not what we expected what we saw in photos. The complex is ok the service was good staff efficient our room was with a ocean view fantastic we had a honeymoon welcome nice facilities all comforts available included a nice beach with bar and pool. In our opinion the downfall it was the restaurant area at breakfast we where put off by this birds scavenging food from every where we felt uncomfortable and very environmentally friendly and we think so many other people felt the same way restaurant widely open with no windows we understand been in a warm country!! but some upgrading is a must as well the main pool area is a bit dated and sad looking this really spoiled our stay there and there was no much to do other than take a ride to the down village with a couple of cafes and a few restaurants.
Lovely hotel but not 5 star
Stayed here bed and breakfast for a week with friends, We think we had the worst room in D block right by the restaurant so could here early morning all the plates and people while we were still in bed! Didn’t expect one of the suits or sea view rooms but on leaving were given a courtesy room a few room down from ours and it was fabulous really modern and very spacious while ours was dated decor and terrible bathroom with ants that came out at night in the sink though reception was informed. I wouldn’t say this was a 5 star which we thought it was when booking you can get nicer hotels for your money. The mosquitoes eat you alive here never had a problem in Thailand before so take lots of spray with you, beach looks lovely on paper but you Carn’t swim as loads of rocks as you go in there are times and dates in you room when you can lots of jellyfish washed up on the beach so it put me off to be honest. Restaurant staff in the morning very rude when you asked for a cappuccino or something different food ok at breakfast the fruit area was the best, mainly Europeans here who reserve sun beds at the crack of dawn not very authentic Thailand more like Spain! Good fun catching the bus into town every night and it runs every 20 mins, if our friends hadn’t been there we would have been a bit bored.
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