What to expect
- Sleep Quality
Last 5 reviews
Perfect first impression!
We loved Cape Town and the Victoria & Alfred Waterfront and our first impressions of this was the Victoria & Alfred Hotel. It is perfectly situated with spectacular views of Table Mountain. We were a family of five and all our rooms were spacious, incredibly comfortable and were maintained perfectly by the housekeeping team. The hotel sat alongside boutiques, crafts, restaurants and bars. It was so convenient. Every member of staff were courteous, friendly, professional and exceptional at their individual roles. Everyday we were greeted personally and every effort was made to ensure our every need was met. Annie, at breakfast, knew exactly what we all wanted, each day and took time to find out about what we had planned for the day and what we’d been up to the day before. The whole food and beverage team were enthusiastic about their guests. Luci, the guest relations manager, was delightful. She set that standard from the very beginning. She was reliable and helpful: reassuring us and sourcing information for the day. We will certainly return to Cape Town and the Victoria & Alfred Hotel. We can’t recommend it highly enough. Our seven nights were very memorable.
Great place to stay in a fabulous location
Perfect location - a safe part of Cape Town with fabulous views from your window (get a mountain/harbour view room) and easy access to a lot of great restaurants - literally on your doorstep. The rooms and bathrooms are really spacious, the interior of the hotel is designed in keeping with the warehouse theme and the whole place feels comfortable and stylish. The staff were really helpful and pleasant and made us feel very welcome. Will definitely stay here again if I return to Cape Town
Great Start to Cape Town
We decided to stay at the V&A for our first 4 nights in Cape Town and were not disappointed! The hotel is smack bang in the middle of the hotspot and provides easy access to the major sights in Cape Town! There’s also two Uber spots to choose from so getting two and from the area was never a problem! Our room was comfortable and we chose a piazza facing view - which makes sense given you don’t have a balcony in any of the rooms and you see table mountain at breakfast! In a city like Cape Town you don’t want to spend time in your room! The on-site team was friendly and efficient, assisting us with airport pick up and heading to our next destination. Breakfast was delicious - with lots of options on offer; however if I had to make one comment it would be that it lacked personalization from the waiters/waitresses given the daily new team that would be serving your table at breakfast. In a hotel of this quality, it would be nice to have some familiarity at breakfast. Nonetheless this is a minor detail - In a heartbeat I would recommend this hotel to anyone visiting Cape Town - it’s a great starter to the city, secure and right in the Centre with magnificent views of Table Mountain! What more could you ask for?!
Perfect in every way.
This hotel was in the perfect location for our wanderings from Cape Town. Service was impeccable, everyone remembers your name. The views of the waterfront were stunning and you are walking distance from everything. Have your morning coffee watching seals play in the bay, there are so many choices for dinner and all of the transportation companies pick up from the waterfront making getting to Stellenbosch or Gansbaai very easy.
Good location, bad New Year’s Eve experience
So the good, hotel has a great location with a beautiful view of Table Mountain. Rooms are big a cozy, very well done and stylish. Concierge is great and very very helpful. We had a great time at the hotel itself. We decided to spend New Years at the hotel and join their party. It was ok, we stepped out to see the fireworks and came back to the party. Our host asked if I would like a bottle of champagne and agreed to it after he confirmed that the party would go on till 3.00am. The party closed down half an hour later!! I lid my bill but did complain about it the next day. I was promised that someone would get back to me, they never did. So bottom line, stay there don’t party there
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