What to expect
- Sleep Quality
Last 5 reviews
Rudest manager ever.
Patrick the front of house manager was the most abrupt and rudest manager I have ever met. Will be taking this further. He should not be in hospitality let alone management. Whilst the receptionist was writing details of the hotel managers name and the number down Patrick came over and snatched the piece of paper out of my hand and scrunched it up. If Patrick has nothing to hide then not sure why he would do this. Literally sitting there having a drink when he came over telling me not to fall asleep. I was not sleeping and tried to explain this but he would not listen. He then took my wine and it took head of security to get this back. I have now emailed the hotel directly and await your response. Anybody who stays there please make sure you don’t speak to Patrick as it will ruin your stay.
Sanctuary Spa V&A Amazing Experience
I booked in to have a massage just be an upcoming flight and Boy, was i treated like a queen! The whole experience, from reception on the phone, to actual visit, to meet Noxi and then the Sunday morning Travel package by PELMA was just out of this world. The ambiance is so calming and Serene. Noxi helped me choose my package and im so glad i went this recommendation. I am a highly stressed person, Pelma will confirm this but within minutes, she got me so relaxed, i fell asleep ( and even snored, oh gosh). Pelma, will you come to GH please? I am definitely going back soon and i will go be there everyday for the 7 days that im in CT. Thanks Pelma, your are the 'awesomest' And Noxi as well. You girls are an asset to Sanctuary Spa. See you real soon. Muah! Lydia
Sanctuary Spa 5 Star Treatment
I booked a last minute treatment in Sanctuary Spa. I was met by Noxi who gave me a very warm welcome & guided my around the spa. She made me feel very welcome. I booked the Sanctuary Touch and it was amazing. Esther was my therapist & she was fantastic. Very professional and gave me great advice about my skin. I loved my treatment. I had a great experience in Sanctuary Spa and would recommend everyone visiting Cape Town to book a treatment here. The therapists working here make the Spa very special. Thanks to Esther & Noxi.
Always changing along with the times at the Waterfront, always the same great service and a delight to stay here.
I have visited this hotel many times over the years. Even though I am a South African and reside in the Western Cape, if I want to spoil myself, I stay at the Victoria Alfred Hotel. From the moment you park your car, their staff are ready to welcome you and assist. On this occasion I had one of the rooms facing the Harbour with terrific views of Table Mountain. The double glazed windows ensure that it is nice and quiet when closed, allowing in all the great sounds, atmosphere and vibes of the Waterfront when open. Well done to your staff and management. Very kind and considerate people.
Come for the breakfast buffet even if you don't stay at the hotel!
We stayed at this hotel last year so knew how wonderful their breakfasts are. We were delighted to learn that we could still eat there even though we lodged elsewhere this time. The food is delicious and the array is amazing -- three tables of cold foods available for one price and then you can add a hot food choice for an additional price.
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