What to expect
- Sleep Quality
Last 5 reviews
The hotel is beautiful and service was first class. I really enjoyed my 3 night stay at this hotel. The breakfast was sumptuous with very fresh fruits every morning. My best part was the beautiful and expansive lobby. All the workers were professional and served with a smile. However If I have to single one it will have to be Mr Fefe at front desk.
Absolute pleasant stay
I have to commend the staff and management for taking all the necessary covid precautions, whilst still allowing guests to enjoy their stay as they would pre Covid. The breakfast was delicious and despite some items being pre packaged or hot meals being served to us, we were able to enjoy the scrumptious food. The staff, in general went out of their way to make us feel welcomed and relaxed so that we could enjoy our stay as best as possible. The bar/restaurant staff accommodated our request for meal changes with a friendly and helpful approach. Zuko from the breakfast restaurant was a real gem and he ensured that we were well taken care of. He even tried to get pancakes added to the menu to cater for the kids, but unfortunately due to staff constraints this was not possible (and is understandable). There were small things that we could nitpick on, but chose not to, as we understand that the staff could have more responsibilities and are only human to forget small things. I highly recommend this beautiful hotel for your next stay in Cape Town.
Just what the doctor ordered
We needed a break-away after a not so nice few months and my husband passing. Me and the kids were welcomed as if we were royalty. Our rooms were clean Staff were friendly Breakfast and service was excellent
Thats my second time in Southern Sun Hotel and i´m deeply satisfied with the high quality service. The rooms are very comfortable and the hotel restaurant have a very good service. The Hotel its located near from Watter Front Mall and they have a shuttle for the guests. I will recommend the hotel to my friends and to everyone that travel to Cape Town.
Great hotel and superbly located
Stayed at the Sun in mid March as the shut down associated with Covid-19 intensified. Good four star room with good facilities and great in room toiletries. Staff were very friendly and helpful. Werner the concierge was fantastic and organised trips for us, a late checkout. He could not have been more helpful Excellent fresh brekky included with a good choice and in house dinner good value. Good pool and pool side lounges with bar service. Also had a very value massage. Very close to the many offerings of the V&A and waterfront and a convenient shuttle operated. Not far to walk to city centre Recommend to all for location, services and superb staff
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