What to expect
- Sleep Quality
Last 5 reviews
Best staycation experience in Muscat
很棒的體驗！喜歡飯店的食物，異國風情的料理很到位，飯店人員的服務態度親切有暖暖的笑容 還有飯店的親水設施，讓人可以好好放鬆 The hotel has beautiful views of sea and beach! And restaurant has delicious dinner and breakfast;) Especially the dessert the chocolate cake tasted like in the heaven! We really had a good time to stay in Shangari La！ Especially, I like the floating river and the sleeping chair next to the beach! We stayed next to the beach and relaxed! That is really vacation places for foreign to enjoy Oman !
Safe and fun experience amidst the pandemic
My family and I are regulars at this hotel and we can certify that it is a memorable experience every time we visit. The booking was a magic with the help of the "super-girl" Mary Parza. The check-in was comfortable and warm with the help of Ali and Marisol. We also appreciated the new-normal protocols that were set by the hotel for the safety of their guests and staff. We will never forget the surprised complimentary cake and drinks for our wedding anniversary. We enjoyed each experience that were systematically planned by the hotel from morning until evening. Thank you for making it special each time and will definitely come back!
Unforgettable Happy Birthday in Samba Restaurant
Salam Aleekum, Frist of all I would like to thank Samba Resturants’ team to sort out Unforgettable Happy Birthday 🎂 for my daughter. Especially to - Mrs Maureen K (for design a HBD logo for my daughter), - Mr Islam for his kind serving us with a big heart, - Chef Saju who made a wonderful and tasteful HBD cake - And the Chef who made a wonderful special grill for us. - And all the team members that I could not remember their names. The buffet is very tasty, delicious and very neat. It includes Arabian food, Indian food, sea food, salads and sweets. Really the food are making our modes to reach to unlimited sky. I will advise my friends, colleagues and family members to visit you. Beverages are very good. Sweets must br try it before leaving the restaurant. The outside tables with pool view are amazing. The restaurant really deserves every word I had written. Regards, Mohameed Al Hanashi
Nice hotel but doesn't deserve 5*
We visitited the hotel for one night and booked the family staycation plan, which includes a free room upgrade to next available level, but did not happen to us. Even when we asked for a high floor they responded that that room would take time to prepare, which seemed more like an excuse as the hotel was almost empty. Anyway the room was clean, nice and well equipped although could expect bigger size for a superior room. The staff was very polite and helpful and responded to every our request. The measures taken to prevent the spread of covid 19 were very good. The outdoors need a good renovation, especially the pools area, there were even some broken tiles in the pool where I had a scratch at my toe. Both buffet breakfast and dinner needed more variety but anyway the chef offered to bring french fries for our picky eating kids. The overall experience was good.
Everything is beautiful here and food so good and perfect staff they so friendly and . The best view rooms so nice. Restaurant staff also so friendly. All guest services are just an amazing and so good for sure definitely com back again.
© TripAdvisor 2020
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.