What to expect
- Sleep Quality
Last 5 reviews
Great resort, highly recommended
Spent a week here recently with my wife and two young kids. We opted for a two bed residence. Overall an excellent choice and thoroughly enjoyed it... Pros 1. Excellent customer service and attitude from the staff. Find it surprising there have been some adverse reviews posted here about that 2. A superb sports centre and spa 3. Although we didn’t use it, the kids club I understand was very useful 4. Well sized apartment 5. Amenities and facilities excellent. Nice pool Cons 1. Groceries were an issue in that had to get them when visiting Dubrovnik. Of course this is a short term issue whilst the onsite supermarket remains closed 2. Gets a tad expensive with the taxis back and forth to Dubrovnik which we did every day. However, on balance, worth it to enjoy this resort 3. Didn’t like the beach at all. However it is very much in line with all of the rocky beaches in this part of the world 4. Whilst very nice, the apartment perhaps isn’t quite as luxurious as ones we have encountered in Asia for example. Perhaps unfair to compare...given different economics etc. Overall highly recommended and borderline 4/5 - would be interesting whether at “normal” operating , whether the experience would be better (more restaurants, shops, pools) or worse (too busy)
Lovely trip , lovely hotel
Just returned from a week stay at Sun Gardens. Great hotel with fantastic amenities. Perhaps room specifications not in line with the price but still fantastic. Staff were extremely courteous and most helpful. Impact of covid was minimal. Some of the restaurants and on site shops closed however that was offset by the resort being less busy than usual. The city is commutable however slightly further away than is ideal. Having said that Uber is very accessible and efficient....
Wonderful resort, book it!
We are expats living in Switzerland and just returned from an 8 day holiday at Sun Gardens and it was nearly perfect! From the minute we stepped on the property it was easy and comfortable. We have a one and a half year old and were traveling with another family with young kids, so we chose this resort for the Kids Club and babysitting services. They were excellent and allowed us to have some relaxing adult time. The resort arranged a private babysitter for us for the week and she was great! We did half board and it was a really convenient option for us and the kids. I would not recommend staying in self cater because the market is closed and the only way to get goods is to do the resort’s grocery delivery. We found the service at the resort to be outstanding...we had eight in our party and when we would go to dinner at night, the staff had our favorite table reserved for us. We found the restaurant and buffet staff to be very kind to us and our kids. Right now, because of Corona, the resort is quieter. We personally liked the quiet and fewer crowds. It got busier as the week went on, probably because people were starting their August holidays. The spa was outstanding! We got several treatments and all were very excellent...I would recommend. I can’t comment on the excursions booked through the resort—we booked tours through companies that we knew and trusted before arriving at the resort. The Korkyra travel Service the resort partners with was also excellent. They had cars ready and waiting for us when we got into the airport and all week when we needed to go into Dubrovnik. All in all, we were very happy with the amenities and the service at Sun Gardens. They had great amenities for families without it feeling too “kiddy”. We can’t wait to come back!
Wonderful hotel. Wonderful city. Really enjoyed everything about this hotel. great location. friendly people. Lots to do and right by sea so can sunbathe and swim. Beautiful surroundings and only a few miles from Dubrovnik so can explore and use restaurants post Covid. First time in Croatia which we loved. People very friendly and all wanted to help. Will definitely be going back to explore more of the islands
The perfect hotel for teenagers
We have just returned from a week at the Sun Gardens. We booked it very last minute when the air corridor opened up and have no regrets at all. The hotel is a 20min Uber ride from Dubrovnik town. Whilst this is a bit of an inconvenience, we opted for this in order to have great pools and facilities, to keep our 3 teenage boys (16,16,14) happy. The other thing we loved was the ‘residences’ which allowed us to stay in a 2 bedroom apartment as a family of 5, with plenty of space. Here are a few points to now about the hotel if you are thinking about going there during the current pandemic: - Only 2 pools were open - that said they are both large. The hotel is only 30% occupied currently so we were able to get 5 beds together round the pool even at midday when my 3 teenagers finally got up. Pools were crucial to our holiday as we found the beach very average (rocky and hard to get in and out of - bring water shoes!). There is a decent bar food menu served round the pool for lunch. - Only 2 restaurants are open - this honestly was the biggest disappointment, as we really only liked one! (La Pasta). We tried the buffet breakfast but found it average and very expensive - so opted for pastries from a bakery across the road (the only shop you can walk to). - The sports centre and gym is really excellent. We have been to a lot of high quality hotels, but the gym here was by far the best we have found. There is also basketball court & football astros. - The staff were amazing - there are previous reviews on here about unfriendly staff - but that was not our experience at all. I think they have not hired a lot of ‘seasonal workers’ so have a core team who are all motivated to make sure you have the best time. All staff wear masks, so you don’t have to. - the onsite convenience store is not yet open - so if you want to self cater in the residences, you have to get a cab to a supermarket. - Some watersports are not readily available - you have to pre-book things like kayaks the day before. Apart from the food (but we enjoyed going out most evenings to Dubrovnik anyway), the only other thing to say is that we did book a few trips - but found high quality trips much cheaper from operators in Dubrovnik Old Town rather than the hotel travel agency.So despite the fact that they were very helpful in giving advice, we did not use the hotel travel agent for this reason. Overall we have no regrets at all about going there at this time and choosing the Sun Gardens - from what we hear we were lucky to enjoy Dubrovnik with only 10% of the usual tourists thanks to no cruise ships!
© TripAdvisor 2020
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.