What to expect
- Sleep Quality
Last 5 reviews
100% covid restrictions were fantastic
It was a amazing place,me and my family went and there is somthing for everyone.my brothers and sisters would like to say many thanks to the kids club staff and the entertainment.they had so much to offer
We arrived here during the COVID pandemic in September 2020 but, the attention to hygiene was fantastic and even though the staff all wore masks they still smiled. It was the lovely staff that made a good holiday into a fantastic holiday for us.
Amazing place, our 7th year returning. Great staff and the new Lake House Villas are awesome. COVID Safe 100%
We are just back from 15 nights at this great resort. It was lovely to see so many familiar faces amongst the staff members as well as fellow guests who clearly appreciate this wonderful resort. The hotels approach to COVID-19 was amazing. All staff wore masks, gloves etc all the time, downside some guests did not but the Hotel did their best to enforce this. Great service from the hotels Doctor when I had some back issues which was treated promptly in our room and followed up with guest services. A Huge shout out to all the staff from lifeguards, pancake ladies, pool bars at Lake House. Spa . Citrus, Vento, Beach & Piano bar, Reception, Guest services, Conciege & Garden staff. We have already booked for next year and look forward to seeing these wonderful folk again. Tulin, Abarham, Eraygun, Ozgur, Aziz, Ahmet, Kaan, Fahet, Zeynep ( Spa ) and of course the famous JJ ( Water Sports )
Quite simply.... Perfect
We had a truly incredible holiday at the Hilton Dalaman Surigerme. We visited during COVID restrictions as a celebration of our 40th birthdays. And we are so glad we went, and it was definitely worth the 14-day quarantined on return to the UK. The hotel is beautifully situated and the grounds have been landscaped very well. Just walking the grounds was a sheer delight. We highly recommend the sunset bar, the Italian restaurant and the Teppanyaki table. All the food was good, but those stand out. We loved spending afternoons at the Lake House drinking white wine and tucking into the amazing Buddha bowls from the cafe there. Special mention must go to the hotel staff which made this such a wonderful holiday. Indeed I'm scared to book for any other hotel as I know the staff won't be a patch on those at the Hilton Dalaman!!! Their kindness truly made the holiday. Special mention to Ali & Burak at Vento bar and Bercan at the sunset bar. I'm looking forward to returning in 2021. (one note of caution, cocktails could be hit & miss).
We have been home for 1 week now and I cannot believe how much I miss this place. I visited with my wife and 3 kids aged 16,5 and 1. There is honestly something for everyone. Every single aspect of the holiday was amazing so if you are reading this review and you are thinking how was the food/ weather/ hotel / staff/ rooms ETC, the answer is they were all amazing. I must mention how organised the hotel is. When they say they will do something, they do it. I must also pass special thanks to a few people who made our holiday and in some cases made our holiday happen as we ended up booking direct with the hotel when Jet2 (who were excellent with my refund and customer service etc) had to cancel our holiday 2 days before we flew because of the UK governement change of advice. A huge heart felt thank you to Gulay and Selman (sorry if spelt wrong) in reservations at the front desk for making our holiday happen in the first place. Without these 2 ladies we would have not even got to the hotel. Massive thank you to Ismail and Erin the most crazy, friendly and likeable young guys and lifeguards at the slides you will ever meet. I remember them singing happy birthday to me from about 40 feet in the air when they saw me walk past. They were absoloute stars and amazing with kids. Thank you to Nursen in the entertainment team who was always friendly and chatty at any time of the day. Thank you to the Chinese restaurant staff mainly Eray Gun and Fevzi who were so professional and friendly. And one last thank you to the young lady who worked in the cafe at the Lake Houses. I am sorry I cannot remember your name but she worked so so hard and was always friendly and helpful. Would I return? I was pricing up the cost for 2021 from my sunbed 2 days before we went home. See you in Sept/ October 2021.
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