What to expect
- Sleep Quality
Last 5 reviews
Stunning sunset, Long Beach and wonderful scenic small islands’ view
The location is superb for beach walk, paddle board, sunset chill out & Thai dinner. The resort offers several price ranges from garden or pool zone to pool Villa or beach front villa. Wed-Thu, Italian restaurant will be closed so you will have only one all day dining restaurant. There is spa and excursion provided with charge from hotel.
Zero trust to this resort
Horrible check-in experience! They had no idea that we were going to check in at the resort on the check-in day, their system did not log my booking, I almost had a heart attack when they told me that they were not expecting us for the stay. I booked for the premier pool villa (a private standard long pool at a 130 sq room) but due to the check-in incident that happened, they had no idea that we were going to be there on that day, instead, they fooled us and allocated us to a 100 sq room with a bathtub size pool( yes, I am talking about the pool and not the bathtub that they also provide). I was extremely shocked when I entered the room, I would not pay for the room if I knew that the pool that they provided us was only the size of a bathtub. I would not have chosen to stay at this resort if I knew that their information about the room is inaccurate. It's scary to know how they run their business in such an inauthentic way. The photos that they put on their official website show that the pool is a standard size, they hid the fact that there are rooms with a bathtub size pool. They paid a lot of attention and made a lot of effort to make sure online bloggers had their best experience ever (jajatanti checked in the same day as us) instead of making things right for us who paid for the room. It was never mentioned anywhere, including on their websites and Instagram to say that they have a room with a much smaller pool. Felt like we'd been scammed during the stay, given that they promoted something that they can not offer to their customers.
The best resort in Krabi :)
This resort exceeded our already very high expectations for the last stop in our honeymoon. The hotel staff was very attentive and cared for every detail, always ready to change our towels, answer our questions and needs, and they even offered courtesy rooms for waiting when we arrived too early for check in or left after checkout time. The Superior Room was superb, very comfortable and beautiful, and we enjoyed very much the terrace towards the pool, which was super nice and well maintained. We also found complementary water and soft drinks in our room. The hotel also helped us booking a tour to Hong islands in a luxury longboat with a very friendly driver who offered us water and pineapple along the excursion (3000bat + 300bat/per to be paid in the natural park). The best of the hotel was without a doubt the beach and the stunning sunsets, enjoying the happy hour of the bar and live music by an amazing saxo player. Music extends all dinner long. I was worried by some comments about breakfast but it was very well prepared and varied, offering different and high quality and flavoured Thay specialties every day, together with amazing fresh juices, yogurt and fruits and, great variety of pastries and desserts and as many freshly made drinks (coffees, teas, iced teas...) as you wanted. Personally, we really appreciated the architecture of the resort, quite different to any other typical resort, and how the hotel makes an effort to integrate (in) nature and to reinvent traditional architecture, caring not only about the client but the environment.
Almost 5 Stars But Not Quite There Yet
Check In: Smooth check in, no issues. The staff also escorted us to our rooms while explaining the facilities of the resort. Room: We booked the villa from private pool. Nice room. nice TV with Chromecast, great outdoor private pool with large bathtub outside. However the bathroom was not great. The water pressure was very weird. The pressure would be strong for 5 seconds and then suddenly lose pressure for 5 seconds and then become strong again. There was also no hot water 1 night and the shower door did not close well enough which caused water to leak to outside from the bottom. The outdoor bathtub water pressure was also not strong and because the bathtub was so big, it took ages for it to be filled up. F&B: Breakfast was very limited for me. For a 5 star hotel I was expecting a much larger variety of food available. This was also the 1st 5 star hotel in Thailand I stayed in that they did not have Thai noodle soup available at breakfast. However I must say that the food quality was very good. For lunch and dinner, it was pretty good as well. The dinner set that we had included was very tasty. Spa: Spa was great and the masseuse had great technique. Excellent spa experience here. Location: The resort is located at Tubkaak Beach and there really is nothing else nearby the resort. There are 1 or 2 small local restaurants a walking distance to the resort and thats about it. The beach itself was great. And you can also arrange to take a longtail boat to Koh Hong right from the hotel beach. Overall: Overall me and my girlfriend had a pretty good stay here. It was relaxing for sure. If they could fix the bathroom issues and also offered a larger variety during breakfast, I would have given a 5 star review for sure. Would I still recommend this hotel? Yes for sure.
Beautiful resort on a lovely beach. The style of the resort is authentically Thai and the food served is to a high standard. The day trip to Ko Hong is a great experience and well worth doing. Rooms aren’t massive, so don’t expect much space inside. It’s also worth bringing some eye shades and ear plugs as the rooms let in a fair amount for light and sound at night.
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