What to expect
- Sleep Quality
Last 5 reviews
Beautiful Tubkaak beach
Love this resort and plan to visit this place. Resort is located on Tubkaak beach which is very nice and clean. Beside nice room and service minded staff, Thai food here is amazing 🤩 So delicious. Very authentic Thai southern menus created by Michelin chef!
Don't take me wrong, The Tubkaak is a fine place with clean and inviting rooms, the usual friendly thai staff and a stunning beach/view on Phang Nga Bay. But several design quirks (a pool with no ocean view, a reception desk on an isolated second floor that guests have to wake up to, a tiny parking lot, locking a room with a padlock (see pic) and I could go on), uneven service (a note here that the staff is not to blame), a weird wine list, very ordinary food, far flung location with few Instagram moments, The Tubkaak certainly does not qualify as "boutique". It lacks design coherence and, well, skilled managment. It's perhaps ok between 3 and 4 stars, but certainly not at that price point.
The hotel is little far from city but great quiet and relaxe, the beach is access from our room and we can eat same place, employee very convenient and friendly. I like the thai menu we can eat a lot specialities from thailand
Wonderful stay, surely come back for long stay☺️
This is my second visit at this hotel after 16 years ago. I was surprised and appreciated with all staffs at The Tubkaak. Accommodation and all areas are well maintained!! I'm so happy that all staffs did recognize me and my friends. I felt like coming back to my sweethome. Definitely come back:-))
Will never come back
During COVID19 hotels in thailand discount signficantly but not for this hotel i think we paid like 7-10,000 per night as there were 8 of us and we couldnt all get the same rooms which btw all had NO OCEAN views (where our friends stayed at a sofitel for 3,500 per night - also no view). We stayed here because a friend told us the hotel had great service. This is what happened. We arrived late at night and it was raining. One person came to us and put us at a dark library room. They proceeded to do the check in for us in that room and took approx 50 minutes. I got several mosquito bites bc it was so dark i had to go around the room and find the aircon and so i opened it. I also had to find the light switch and opened the lights for us and closed the doors so that were protected from the mosquitos. Then finally when the guy came back with the keys. He said he will take one person at a time to our room as it was raining and the walk which is exposed to the rain is about 100-200 meters. I asked him where is the reception lobby and cant u get more ppl to help take us to our room without waiting to go one at a time? Can we have towels to clean off the rain? Why is there only 1 person checking in? Isnt there more ppl at your reception to help? The guy then made a very annoyed face at me and walk up to the reception to get help. Then after about 10 mins another 1 person came down. And she said she was on the phone and thats why she didnt come down. I guess her call lasted 50 minutes!!!!! I was so angry and tired i asked to speak to the GM. The guy made another very annoyed face and proceeded to make a call. He was talking to someone but refused me to talk to that person. I said pls let me talk to the GM. The guy then told me he couldnt contact the GM bc the phone was off or no answer....whatever i knew he was lying bc he was on the phone with someone who obviously told him to not let me talk to them. The next morning during breakfast someone came to our table to apologize and said that they knew we had dinner at another hotel and didnt know when we would be checking in. Which was a complete lie because the their hotel van picked us up!!! The staff in this hotel are trained to lie to explain whatever they needed to explain to the visitor. Btw the breakfast was so horrible we didnt even bother having breakfast the 2 morning. Unbelievable and never had experienced such bad service. And they had the audacity to call themselves a 5 star hotel. Shame on them. We will never come back or go even close to this hotel again.
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