What to expect
- Sleep Quality
Last 5 reviews
Respite from glamping
This oasis in the middle of the Ngororngoro Highlands is a wonderful place to spend a few days to recoup after a dusty safari that featured glamping and wildlife galore. The cottage is spacious and decorated with old English style fabrics and furniture. Indoor and outdoor showers, a super deep bathtub, plenty of electric plugs and a USB hub at the desk. Morning wake up with coffee or tea delivery to the room then a wonderful breakfast in the dining room. All the food was delicious and I had special requests that were met without question. Plentiful staff to meet your every need. Many tours of the farm and surrounding area are offered daily. Want to milk a cow or gather the chicken eggs? Take a swim in the infinity pool? Watch how the farm’s coffee beans are hand roasted? These and so many more opportunities await your visit.
Beautiful property - not the ideal experience
Beautiful property. Clear divisions and Palpable tension of an odd level system within the staff and non Tanzanian management. Perhaps it was that the mgmt doesn’t respect their staff but it almost felt like stepping back in time to a level of superiority. Even the hats in the rooms ... those should go. It’s hard to put this into words but in general you very much saw the divide between the core management team and the staff. In fact the core managers were sitting having wine during lunch. And it’s hard to write this but I think it should be noted - I saw it most over an outside lunch where the female ladies were grilling and being scolded in public by the head chef. Was a label on the sauce perfect, did they put something on the grill as so, and on. He was also arms crossed standing a few steps above them watching and then shaking his head. Nothing was wrong with their service. A BBQ that was perfectly done. Personally I’d have spoken back but you knew that was not an option. How he treated those woman in front of a dining room said a lot about how the staff are treated. I asked another younger solo traveler if he noticed it and the answer was yes. This isn’t the Africa I wanted to witness in 2020 or from a well noted hotel. That meal, wonderful. I wish there were more like that. The menu is one that is overly pretentious and almost feels a bit old school. The food has many options to be incredible but falls short. It resorts to trying multiple ethnic flavors but often not embracing the plentiful ness of the garden. There could be many health forward wellness options. Or bright bold flavors. But instead the menu offers Asian styles like congee , italian pastas, or heavy dinners like braised short rib. I’d love to see the local food here as a focal point of creativity. And a modern approach to menus with that amazing garden. Sides of grilled vegetables could almost always be permanent. I sent ahead my dietary and was consistently offered a meal menu I couldn’t dine from. And when asked for other options or lighter the chef himself would come out and speak to me in an stern tone without options. I could remove meat or sauces but then I’d just be eating asparagus plain... no solutions with that amazing garden. One time touching my shoulder and leaning in to ask me questions which my dining companion had to gesture to him to push back from - during Covid. I’d mention allergies and he clearly did not know about them. With just a few guests and all here eating each meal I’d think this was a priority. As a note, at an Asilia stay the chef met with me to discuss my needs and consistently made sure I was ok and well fed. It was a night and day experience here that made me feel always uncomfortable. I booked through my chase travel and then got a what’s app to call as my reservation wasn’t confirmed. Chase sorted. Then when I checked out they charged me again in full. But less per night than the chase amount which was confusing. Everyone then called me a knightsbridge guest - i had no idea what that meant but If it’s internal software, as a customer I don’t need to understand that’s Fixing this meant me almost missing my connecting flight. Months after all this there I received a message saying I hadn’t paid and needed to settle up. I don’t blame the team for this but I do think the management should set rules for how payment works from the various booking providers The rooms and property are lovely. What’s unfortunate is that the rooms have no connectivity in any way. Someone tried to open my room from the patio late at night and I had no way to contact anyone. No phone, walkie talkie, internet or cell service. The idea of no wifi leaves people feeling unsafe and stressed vs old school “we only have it in the main area” - again other hotels offered walkie talkies. Easy fix. The staff here is what makes it feel Lovely and they go out of their way to deliver. I could have hugged them goodbye - especially Peter. But it doesn’t feel like family and teamwork from the managing team - which again you did feel at other luxury spots in the country. So coming here to end the trip was disappointing.
We stayed here 3 nights just after landing in Killimanjaro form Paris. We were looking for a hotel to stay where we could meet with locals, walk and also enjoy a safari in the crater before going to a migrational camp in Serengeti. This was the perfect place ! We love authentic places like this with so much history and all the food coming from there own garden. The managers were so nice and did everything so we could enjoy at maximum. We had amazing food, breads and deserts , congratulations to the amazing chefs. Also had a surprised dinner at a table by the fire outside ( it was our honeymoon). We had a lovely walk to garden and the water falls with Pascal who taught us about plants and vegetations around the lodge. The view is breathtaking from anywhere you are having a drink, lunch, diner or by the pool. Our room STAR, up from the garden was so lovely, we loved the decoration and peacefulness, and of course the amazing fire at nighttime was so romantic ! I had amazing massages and body scrub from the kind Juliana, she is the best :) you should definitely try it ! Thank you for everything !
Peaceful place to stay a few days
Booked through TrueAfrica during a Tanzanian safari tour. They insisted on including Gibbs to our itinerary and they were 100% right! Beautiful rooms, comfortable beds, impeccable service, good food. The setting of Gibbs farm is beautiful set in coffee fields. The farm is very interesting to visit. All food is produced locally. Great spa, great massage. Not perfectly located for a Ngorongoro Crater game drive, but definitely worth staying for a few nights!
Service 10/10 Food 15/10 (yes that great!) Rooms 8/10 (maybe could use some fresh paint, and some more light) Facilities (10/10) Essentially this is a boutique hotel, where you feel at home, staying with extended family. The staff go out of their way, always. We had a small issue with laundry, but the general manager Nick quickly came, apologised, no fuss and explained the situation as is. The main chef makes amazing food, his pasta is unbelievable! Only thing missing, I think would be to create an actual spa at the hotel for relaxing after safari, although the pool was fantastic !
© TripAdvisor 2021
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.