What to expect
- Sleep Quality
Last 5 reviews
Would have been 5 stars but ……
The resort was beautiful but our visit was somewhat spoiled by the ridiculous check in procedure. It should not take 30 minutes to check in especially after a tiring journey. To make matters worse logging on to the Wi-fi was unnecessarily complicated. We needed 6 devices to be connected to the Wi-fi and had to fill in the same form 6 times. What has our date of birth and sex got to do with it. It’s obviously a marketing ploy.
Fantastic much needed holiday
Punta prima resort is a fantastic and clean resort. Our apartment was two bedroom for 6 of us and was really spacious, cleaned daily and clean towels every day. The animation team were so friendly and talented, some of the shows at night were performed by the animation team and were excellent. My 10yr old grandson had his first holiday crush on Magdelina beautiful and talented girl. The food was excellent very varied and tasty, desserts to die for 😁 the staff work very hard to keep the tables cleared and food stocked up. Really enjoyed our holiday here and the lovely daff and families we met. There are two things I will mention that concerned me from a health and safety point of view: In the bar/entertainment area was that there was a balcony high up above the seating area, the rail around the area is a handrail with taught wires underneath spaced about 8" apart. If a younger child went up there (as my 3yr old granddaughter did following her 10yr old brother) it would be so easy for them to climb up the wires and over the rail or to climb through the wires. Very dangerous in my opinion. In the swimming pool and surrounding area there were uneven tiles and flags, many of the children had blistered and cut toes. I found the one shop on the site poorly stocked and very expensive. All being said I would highly recommend and hope to go back next year.
Check in was great really fast thank you Kevin I'm in a wheelchair and was told this hotel was wheelchair accessible and that I had a accessible room, hotel is full of steep hills. No accessible rooms at all, to get to our room was impossible for me ad it was grass and stepping stones with help of other holiday makers got in my room, nice room but not accessible Hotel sent me a seat for the shower but it was too big to fit into the shower. Had to hire a scooter just so I could get out off the room €150 we did not expect spend. The food was nice but after a while there is only so many nights you could eat chops empty plates were collected very quickly and all staff worn a mask felt covid safe. , found it easy to book speciality restaurants but to get to the Italian it was right at the top of the resort, had trouble getting up there even with the scooter, swimming pool was another issue the hand rail had been taken out and again it was only because of the other lovely holiday makers I got into the pool and I was not the only person having trouble getting in and out of the pool. Drinks were good, in all I do not recommend this hotel to anyone who has walking issues or in a wheelchair and just to end the holiday the welfare bus sent to pick me up nearly run me over if it was not the quick reaction of Dan the tui rep I would hate to think what would have happened. I have never cried so much on a holiday and could not wait to leave
We loved our stay here!
We stayed here in mid September and couldn’t have found a better spot for our first holiday with our 6 month old baby! The highlight was the staff in the restaurant especially Raul who welcomed us and our baby so nicely every breakfast and dinner!
Countryside Hostel with Attitude
Starting at the staffs attitude at Check-in to the quality of the room we had the overall impression of the Hotel for us was mostly miserable. The location is beautiful, everything else has the level of a countryside hostel. However the breakfast was ok and the room was clean even it had the charm of the 1960‘s and most likely hasn’t been renovated since then.
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