What to expect
- Sleep Quality
Last 5 reviews
great service, fantastic resort, beautiful location
we very much enjoyed our stay! Great service, friendly staff and a beautiful location. The rooms are clean and spacious (we stayed in the garden house which was a bit remote though). As an improvement area we would see the kids club which does not really offer a lot to children age 9/10 and is overpriced for what they offer.
Absolutely perfect holiday with small child
It was a first trip with our daughter ( 15 months years old) so we were worried a bit how to prepare her foods and baby chair, bed, protection etc but in this proprty prepared all what we needed. And we didnt need to mind when she cried out or made noise because the other kids were same! Kids friendly place!
Excellent Stay, Cannot wait for go back
Had an excellent stay @ the martinhal sagres. Beautiful well run resort that caters for families really well. Apartments were massive, pool was lovely and warm. I left my car boot cover in our apartment when leaving - martinhal very kindly returned it to the car hire company for me - excellent service Will definitely be back!
I spent 2 weeks with the family. I stayed during the last years in different 4 and 5 stars resorts and it was so far the best ever been ! Pools, beach and food on top levels. A special thanks to all the staff very customer oriented .
We have paid €824,00 to stay between 24th until 27th of September 2020. Bookings were made before Portugal were added again into the countries that required quarentine. I have attempted many times through booking.com to reschedule the days to a variety of options which we all denied by the Hotel. The Hotel says we have paid a cheaper rate under a non refundable option. Personally I booked a holiday for my family which due the new restrictions wont restrictions. €804 for 3 nights isnt necessary a bargain but Im gutted we are unable to go. By not allowing to use these credits into bookings next year (im prepared to paid high rates if necessary amd use my credits towards) the hotel is simply creating a extremely negatige reputation for itself just when the vast majority of the hotel industry are adapting its business model to take in consideration the volati l environment. Martinhal resorts should preserve its reputation by working with its clients rather than simple keep the entire fee without providing any alternative. The change of policy in the UK is no ones fault and by keeping out entire €824,00 is day light roberry and very negative business practice. If you planning to book at this hotel trade very carefully. Look elsewhere for better policies under these difficult times.
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