What to expect
- Sleep Quality
Last 5 reviews
We do love this hotel....
This was our fourth visit to Coyaba which in itself says a lot. There are so many things to praise but for us the friendly staff make an enormous difference. They are efficient and swift but at the same time ready for a chat and smile. How often do you travel and get hugged 'Goodbye' by your chambermaid? As before the rooms are cleaned to a high standard (and I rate myself as fussy.) Lovely gardens with space for everyone in sun or shade. The pool is immaculate but we only used it twice as the gorgeous beach and sea are the best. This year we did miss the morning melon slices delivered to our chairs as evidently there is a shortage but instead a drink service had been instituted so no-one seemed to mind! The evening entertainment is just enough and it stops at either 10pm or 10.30pm which suits the clientele as we are on the older side. I have always thought Coyaba would be a very suitable resort for ladies alone as it's so safe and Grenada is a very safe island. This year there were several solo travelers and they felt comfortable. As with most all-inclusives the food does get a bit repetitive after two weeks but choose wisely and there is always something tasty. See you next year! A further thought....we were advised by our tour operator that there was some ongoing construction slightly away from the main public areas. We didn't notice it for 3 days!
Reliving the relaxing getaway after two years away.
This hotel, gardens and position on the beach together with the staff have a magnetic draw on people as many other guests we spoke to were returnees so it must have something which i believe is the atmosphere. I am not saying it would suit those that want noise and wall to wall music but those of a mature outlook on life it ticks all the boxes. It certainly has live musical entertainment with steel bands and excellent groups that get a lot of people up onto the dance floor. The rooms are clean and i suggest the first floor (that is the highest) and try to get those nearest the sea but all have good views of the very well maintained gardens. When we returned we were remembered and the feeling is that you have never been away. This is pure pleasure still a relaxing getaway.
This place really grows on you. We came for two weeks in February and the weather was perfect. The location s excellent being right on the beautiful beach. Lovely to walk up and down each day. Plenty of loungers in the grounds. All the staff are pleasant and efficient, can’t fault them. The food is good, not haute cuisine but perfectly fine. Plenty of variety. The soups are always good. We always ate in the pool bar. There is entertainment four days a week. The steel pan band is great but the group Solid on Sunday were absolutely terrific. The whole place was dancing. Generally speaking though it is a quiet place and is very relaxing. The rooms are spacious and have all you need. It is god value for money, especially bearing in mind other hotels on the same beach are crazily expensive. So many guests return year after year and I can see why. It was our second visit.
Firstly I want to thank the Coyaba, it's the first time in twenty years of staying in all-inclusive resorts that I have actually lost weight! We booked a week at Coyaba and a couple of months ago we were told by our tour operator that there was some building work that should have been finished earlier still in progress. They said that the building work would be plastering and finishing as the basic structure was complete. I was a bit concerned but it didn't sound too bad. I was wrong! After breakfast every week day we were greeted by a large crew of builders, hammering, moving materials and generally making a fair amount of noise. It was impossilbe to have an afternoon nap. We just stayed out of the room until late afternoon. On arrival the check-in was pleasant, we were given a rum punch, got the plastic bracelet and we walked through the beautiful gardens to our room, then came the worse. Room 206 is at the far end of the block closest to reception on the first floor. We were more or less THREE metres away from the new block being built. Now you do not have to be an expert on construction to see that there was a long way to go for it to be finished. Parts of the roof were not even finished! No windows, just an unfinished shell! Our room was pleasant, we had asked for a king but we got a twin! There was a small balcony overlooking the pool and gardens, with two chairs and a small table. There was a large TV, safe, small fridge (empty), table, chairs, a good amount of wardrobe space and plenty of hangers. The wi-fi worked reasonably well in the whole resort. There was a kettle and instant coffee and tea bags. The bathroom was small but had everything. There was a window so plenty of light and ventilation. The toiletries were of an unknown brand. The towels and linen were all good quality. There was nowhere to hang wet swimwear. After unpacking we tried to use the safe, we followed the instructions in the folder on the table but finally gave up. It was a very old safe with a plastic compartment and four small batteries, it looked a bit dodgy. We mentioned it to the receptionist the next day and later on that day it appeared to have been reset but it still did not work. We had to lock all our valuables in a suitcase. The room was cleaned daily and towels were changed. However we had problems in getting clean beach towels, we were lead to believe that they were changed during the turn-down service in the evening. In the case of our room the service was so late that we were usually in bed, we even got awakened on two nights, before we discovered the do not disturb label. For our room it was so late that it should be called "tuck-in service"! To get towels we had to ambush a cleaner in the corridor or take the towels off a parked trolley. Dinner on the first night was pleasant, the restaurant is nice, and the tables are not too close together. There is however too much burocracy, at the restaurant you are asked your room number, then you sit down and order and you are asked yet again..Sadly the food seemed to be very similar every single day, we both love fish and usually we had to ask what kind of fish it was. The first day we had marlin and I think we ate marlin at least anothet six times in one week. One night the starter was calamari, there were THREE tiny pieces in a thick batter. My husband left it. On another night the starter was seafood wontons and the following night seafood spring rolls (the filling was identical). The house wine appears in a glass so you have to ask what it actually is! It would be nice to have the bottles on show. Lunch was equally as monotonous. The pork, fish, chicken trio were ever present. Just different sauces. The soup was OK but it was virtually a cup size portion. There was also a weird situation with the bread at lunch, you had to ask for a roll, and you got ONE. Also the rice was often parboiled and tasteless. On the first evening we didn't have dessert so on the second day, at lunch I was pleased when they said there was a dessert buffet. When I had a look it was just three cakes and nothing else. I have a dairy allergy so I asked about alternatives, in fact I asked at least once a day. My request was either ignored, there was a shrug, or one waiter even suggested a cheese plate?! I mean there are so many dairy free desserts, jellies, sorbets, coconut rice pudding, meringues....I did have the fruit plate one night but it was identical to the breakfast fruit, three types of melon! My husband noted that the desserts were repetive too. One night there was apple strudel (cylindrical shaped apple pie) and the next night apple pie! We did have lunch one day in the informal restaurant, the food seemed even worse there. Breakfast was OK, at least there were nice omelettes, fried plantain and local jams. The fruit was the stantard three types of melon apart from one day when there were tinned peaches (surprisingly that evening there was a peach trifle). The only sort of tropical fruit available were bananas. The coffee was good but you were never asked if you needed more than the one pot ration! We are not huge drinkers but the cocktails were nice and the Carib beer good. In general all complaints or comments were just ignored however, Rachel, Kiriana, Garfield and the left handed bar waiter (I can't remember his name) were fabulous members of staff. The gardeners also did a great job, as did security on the beach and pool cleaners. It is a pity as this could be a great hotel. They need to listen to the guests and resolve issues (there are even some cables hanging down under the right end of the reception desk). The fact that they were using rooms so close to a construction area is absurd! Did they think we were not going to notice? The location of the hotel is perfect, right on the beach, close to a small shopping centre, you can even get a minibus to St George's just down the road. They need some serious staff training and need to take a look at what guests want and need. A simple phone call to our room to ask us if everything is alright would have been so nice. The day before we left we asked what time we had to leave our room on departure day we were told check-out was at 12. We were not offered anything from 12 til 4pm. We didn't even ask if we could have lunch in the hotel. I would not return to this hotel, poor food, unpleasant staff and too many problems not sorted. Sad, very sad.
Shame it was only a daypass - wished I could have stayed longer!
My Mum & I booked into the resort on a day pass to see whether the Coyaba was worth the extra money you pay from UK tour operators. I can honsently say its worth every penny. The day pass allowed you access to the hotel from 9:30am till 6pm to do as you pleased. The room: As part of the day pass experience you are given a day room to shower in after a day in the sun. The room we were given was clean and spacious, its ashame we could tell you about the room at night. The beds were extremely comfortable to sit on and wished they were our beds in the place we were staying at. The room over looked the pool area which was quiet. The food: We had breakfast and lunch as part of the day pass experince. Buffet style breakfast with a variety of different meal options to choice from. Plenty to eat even for the fussiet of eaters. Lunch was beautiful! The fish option was tasty again plenty of choice to go around to cater for all food types. The nutmeg ice cream was a personal favourite of my Mum's. The Beach: Located right onto Grenada's famous Grand Anse Beach, it was stunning and plenty of sun loungers to go around for all the guests staying at the resort. I wish I was there right now! I wished I had booked this hotel for my10 night holiday but at least I got to sample the delights of the resort. Once my bank account allows it I will for sure will be booking this resort for my next 2 week caribbean holiday!
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