Kuoni – Covid-19 Travel Update

Kuoni – Covid-19 Travel Update

For customers with existing bookings

Travel restrictions alongside the third national lockdown are still in place which will impact on travel plans for some of our customers. For anyone due to travel over the coming weeks and months, rest assured our team will be calling anyone who has a booking with us so we can discuss your options.
We are working our way through bookings in date order and will continue to contact customers departing over the next three weeks, which we’ll do on a rolling basis until further guidance from the government about travel beyond 17 May 2021.

If you have a booking due to travel between 1 April and 17 May 2021 which you’d like to amend rather than cancel then please email support@kuoni.co.uk or call 0800 056 0517
A report on when and how international travel might resume is due to be presented to the Government on April 12, which we hope will give clarity on which destinations will re-open and any on-going travel restrictions which may apply. 

Information on entry and return requirements, country by country, can be found at our Covid Travel Advice hub https://covidtraveladvice.kuoni.co.uk/

Information for travel from Wales can be found here https://gov.wales/coronavirus-travel

Information for travel from Scotland can be found here https://www.gov.scot/publications/coronavirus-covid-19-public-health-checks-at-borders/pages/exemptions/

Information for travel from Northern Ireland can be found here https://www.nidirect.gov.uk/articles/coronavirus-covid-19-countries-and-territories-exemptions

The situation is being closely monitored by our team, so wherever you live in the UK we can advise you of your travel options. 

FCDO travel advice can be found here: https://www.gov.uk/foreign-travel-advice


For customers making new bookings and enquiries

Covid Travel Advice Hub  

Whilst it’s not possible to travel overseas on holiday within the current lockdown, it is possible to book your holiday for travel later this year and give yourself something to look forward to.

To guide you through the Covid-19 travel maze, we’ve created a one-stop Covid Travel Advice Hub making it easy to search for what restrictions are in place where. The hub provides a country-by-country guide to whether destinations are welcoming UK visitors, their testing requirements and what local regulations are in place. It also provides guidance on the Covid safety policies of a number of major international airlines.

To find out more, visit https://covidtraveladvice.kuoni.co.uk/


Kuoni Flex

Customers can also benefit from Kuoni Flex, which offers unprecedented flexibility on all holidays we sell, whether that’s moving your travel dates or even choosing a different destination. You can find our more here https://www.kuoni.co.uk/kuoni-flexibility#flex-orig