What to expect
- Sleep Quality
Last 5 reviews
Our first stay and we will be back!
We have just returned from a 3 night break to Venice and are so glad we chose this Hotel, the staff are just amazing, they were so helpful and very friendly. We had a lovely room with an amazing view of the Basilica and St Marks Square. Breakfast was very tasty. The location of Hotel Concordia is hard to beat, just the perfect base. Thank you for helping us to make the right decision to come when the media is trying it's hardest to convince everyone that Venice is some kind of virus infested area, definitely not the case, we have loved every minute of our trip! We will be back!
They really delivered!
I have stayed at this hotel before and I can honestly say the location, staff and hotel is wonderful. With an upcoming trip to Venice in March there was no doubt this is where I wanted to stay. I travel a lot, and have certain hotels that are no brained for me in certain cities. This is my Venice hotel. However, with the current situation we were unable to travel. I had booked a non refundable trip. We were devastated by the news we would not be allowed to go and the thought of being out our money made it worse. However Maximiliano the general manager came through for us. He allowed us in these extenuated circumstances to be released. We will be returning to this hotel when we are able to go again. If considering this hotel book right away! You will love the location, condition of hotel and their staff! Yet are a true gem.
Great customer service in the face of a crisis
This hotel has a wonderful Location and a great staff they worked with us in the face of a devastating cancellation due to the current health problems. We will be staying here again when we rebook. They really worked with my sister and I to make what happened a little less devastating
Exceptional location at Piazza San Marco - and a good bar
Hotel Concordia is located next to St. Mark's square. We spent three days there and found the hotel to be very good value for money. Somewhat dated hotel and rooms - but good and efficient breakfast. We opted for a Junior Suite with a view of Piazza San Marco. The relatively little extra money we paid for that upgrade was VERY well spent, given how we could open our window and enjoy the million dollar view. The hotel has a small bar, managed professionally by Prince, whom we took great pleasure in talking to and enjoying his many drinks based on his own recipes (we can now say that we have had Purple Rain served personally by Prince).
Overpriced for Value
Upon checking into the hotel they didn’t have my reservation for two nights but still checked me in. I showed & email fwrd the desk my confirmation email. Issues leaving: - I needed to make a 7:05AM train, came down to the front desk with my bags to leave at 6:35AM. — I had a question so, I stopped at the front desk only to be charged again & basically be yelled at when I said, I already paid & needed to make a train & said the last sir took my CC down when I checkedin so to please charge so I could leave on time. —NOPE made me wait & took 20min to charge me - So I missed my train which resulted in me missing an expensive tour in Rome. —— I than froze at the train station for almost an hour since I missed the train by ten minutes. + I could have had breakfast at the hotel that I paid for in the room-rate at that point. - Elevator was out of service so I had to lug a heavy bag by myself down stairs Further more if the hotel didn’t have my Reservation, why was I charged my ‘confirmation rate’ instead of the cheaper rates available online for that day ? Regardless I will always pay, but again why make me wait instead of charging the CC on file ? Also couldn’t get a glass of wine the night before while getting ready since the bar tender was out & they wouldn’t have someone in till later that night. But the location was amazing & the dining room service was great ... the issues out paced.
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