What to expect
- Sleep Quality
Last 5 reviews
We stayed for 2 nights at the splendido bay , the staff were all really friendly and helpful apart from the guy on reception on check out morning. The evening before we were informed by a note in the room that the water could not be drank from the tap from 21:00 to 06:00. We were not told that it would be brown at 09:00 when we tried to shower... the towels even had brown stains after a quick shower before we realised the state of the water !! My husband went to reception with the towels and the guy said there was nothing he could do and laughed as he walked away!! We realise the water is not the hotel fault but would have been nice to have been warned of the brown water that late in the day! We also had room service which was very poor. Menu limited forcing us to have a basic pasta from the children’s menu. A mixed salad which consisted of just leaves for 15€! And a sub standard pizza .. no bread, no olive oil or balsamic except for an old individual satchet. For this pleasure we were charged an additional €20!! The spa is beautiful, clean, and one of the best hotel spas I have been to. As we were in a quiet month it was very quiet which was perfect! The towels, robes etc all readily available and a lovely selection of complimentary teas which I was very impressed with. The breakfast was also amazing! Fruit very fresh and replenished well. The restaurant staff are all lovely. Overall it was a lovely stay, and would be nice to go back in the warmer months. I will add that on departure the room service bill was not charged and we were given a gift of wine and olive oil, which I see as a fair gesture to the issues and I would like to say thank you for that. Thank you! See you soon.
From the beginning to the end our stay at this hotel everything was excellent. Staff was great, room was spacious, breakfast was divine. Hotel itself looks amazing. Also the on-site restaurant offers delicious food and great atmosphere. Cannot recommend enough and am looking forward to coming back.
Splendido was totally Splendido!
_Had a wonderful time. We stayed for a four day period from 15/11/2019 - 18/11/2019. The restaurants, food & service was fantastic. Especially the extensive breakfast selection. All the staff were attentive, happy & helpful whether the concierge, reception, waiters or room service. Complimentary treats brought to the room was a nice touch too. We used the Jacuzzi in the luxurious & well equipped spa. The pool was just a few steps away from our room & the lake ,with its promenade & pier, was just a few steps further through an access security gate. Weather wasn't sunny but location still amazing with views across the lake to the mountains beyond..... magical!_
Splendid at Splendido!
Here for 2 nights with a group of friends. Beautiful setting, friendly staff and wonderful breatfast (order the eggs Benedict- it’s amazing). We loved the beach access and pool area. Happy there wasn’t a bunch of kids here. Laundry service was good. 👍🏻 Warm water in the shower in the afternoon/evening was NOT good, many in our group had lukewarm/cold showers 😞 The air con seemed also to be shut off shortly after we checked in, almost all in our group were talking about this. Maybe shut off for the season? 🤔 We had a small disagreement with one of the charges on our bill, but this was handled quickly and professionally. 😉 Overall we had a fantastic stay and would absolutely love to stay here again!!! 🤩
It IS what it is called
We spent a week here from the 11th September. we had a very spacious suite with a sitting area and an outdoor covered terrace with comfortable chairs. The attention to detail is second to none. The maids had made the room up by the time we got back from an amazing breakfast, topped up the coffee while we out for the day and placed biscuits on the bed while we were out for dinner. The whole place was quiet, spotlessly clean and everything one would expect of a 5* hotel. Transport is needed though. It can take 4 hours to get to Riva by ferry where you can only spend an hour before having catch the ferry back
© TripAdvisor 2020
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.