Life at Kuoni

Hard work and dedication is key to ensure the customer continues to be at the heart of everything we do. Whether you are a Personal Travel Expert, Product Manager or Managing Director, everyone has their role to play in ensuring our customer experience is the very best it can be. We believe happy people make happy customers – so we also have a lot of fun, too.

In the Sunday Times Top 100 Companies to Work For 2018 survey:

  • 91% of staff agreed that their team is fun to work with
  • 91% of the work force said they are proud to work for Kuoni Travel Ltd.

Our current opportunities

See the opportunities

What we offer

  • Discounted travel opportunities and a dedicated Staff Travel team
  • The chance to win Kuoni holidays
  • Up to 27 days’ annual leave, plus additional extra days on milestone work anniversaries
  • Healthy bonus or uncapped commission depending on your position. Our sales staff have the opportunity to earn an average of £5000 on top of their basic salary
  • We have the best educational programme around and all of our sales staff will have the opportunity to travel as part of their job. Last year, we sent 346 employees to explore destinations around the world
  • Matching pension scheme
  • The best retail induction training in the industry, which includes training at our headquarters and regional training sessions if you are based in a Kuoni store
  • Yearly overseas conferences for our Retail Store Managers & Assistant Managers
  • Supportive and comprehensive ongoing coaching and development throughout your career
  • The top sales performers in our retail stores will be awarded a VIP trip and featured at our awards ceremony
  • You can have two days of paid leave per year to volunteer and give something back to the community
  • A friendly and professional environment working with like-minded people who love travel
  • The chance to socialise and learn about the holidays we offer, plus the opportunity to get involved by working as a Kuoni brand ambassador at events such as BBC Countryfile Live and the Great Yorkshire Show
  • Interest-free season ticket loan on public transport

"When you join Kuoni, you know that you’ve made the right choice! I have been in the industry for 3.5 years and came to Kuoni as a Personal Travel Expert. The level of investment the company makes in its staff and their work environment is re-assuring and this isn’t just at the beginning of your career. You are encouraged to progress and learn more, and my role now involves helping my colleagues create wonderful tailor-made adventures. I feel immensely proud to work for Kuoni and appreciate the opportunities to visit places I had only dreamed of. My passion is travel and Kuoni has encouraged that passion, recognising that this is one of the things that brings our clients back to us again and again. After working for Kuoni, you won’t want to go anywhere else." Harriet Gibbons,
Personal Travel Expert at Kuoni Cheltenham
"Working in travel has been a passion of mine since an early age and, after over 20 years in the industry, it has been the last eight years with Kuoni that have been the most enjoyable and rewarding.

Starting as a Personal Travel Expert in the Kuoni Cheltenham store, I quickly progressed to Assistant Manager and then Store Manager. I’m now an Area Sales Manager, covering the west of the UK. My career with Kuoni has been an exciting journey and I have loved every minute. To work for such a dynamic and supportive company makes my job a fulfilling one, but to work with such a great bunch of genuine people who want the best for our customers too, means even more!" Wenna Aldridge,
Kuoni's West Area Sales Manager
"I have worked for Kuoni for just over eight years and can honestly say each year has been an adventure. I have been lucky enough to travel to some incredible destinations, including relaxing in the Maldives, island hopping by helicopter in the Seychelles, skiing in the Canadian Rockies and enjoying a safari in South Africa. Travelling ensures we can share these experiences with our amazing customers. Working at Kuoni is also being part of a family of like-minded individuals that relish the passion of travel and delivering first-hand insider knowledge. I have been promoted to Assistant Manager at Kuoni Canterbury and, for the past five years, I have achieved top seller status, being rewarded with VIP trips and days out. I’ve recently become a retail ambassador for my colleagues and there is always something to get involved with, where you feel your input is appreciated." Anske Bax,
Assistant Manager at Kuoni Canterbury