What to expect
- Sleep Quality
Last 5 reviews
Peace, Comfort and service
The first thing that struck me was how warm and friendly the staff is. Not just professional but genuinely happy to see you. The property is gorgeous in a quaint way. Impeccably clean. Anywhere you stroll on the property there is an air of calm. Private beach, beautiful (saltwater) pool and the Wellness Center. And all of that isn't even the best part. The staff, the food and (again) the Wellness Center. These are what bring the quaint beauty to life. The restaurant staff including Ms. Hang, Ms. Q (spelling?), Ms. Ngan and all the staff are warm and caring. And fun! I enjoyed talking and laughing with the restaurant staff as much as I enjoyed the food. The food at La Veranda is excellent. Mr. Vinh runs the Wellness Center and you will not find a friendlier, more knowledgeable guy when it comes to "reading" your body and knowing specifically what his staff can do to help you feel more relaxed. Mr. Vinh teaches the morning yoga and Tai Chi with his "so lovely" assistant Ms. Thu. I had 2 massage sessions with Ms. Thu and I've never experienced a massage that was more like a peaceful journey than a massage. Thank you to the staff at La Veranda for making my time there a “experience to remember".
Don't stay anywhere else but here in PQ
This is the second time I review this hotel simply because I love it so much. They know how to do everything so well. The service is impeccable from the pick up at the airport and throughout your stay. If you wish to splurge a little, the villas are very nice and offers great comfort. Not many hotels can pay attention to all of the little details the way they do here. They make you feel at home and this is why I have stayed there 5 times already. The bar offers great cocktails. Try their homemade rhums - the coffee one is amazing. The location makes this hotel the best value as well. It is close to the airport and everything else in town. The beach is well kept and very nice to stay at. They even have free shuttles to Sao Beach. Must try. Don't look further. Stay here.
Resort surrounded by trees so always cool and comfortable. 2 times room service/ day, offer 4 Lavie bottles a day, fruit, postcard and mini cake in the evening. Pick up at the airport LV give you cool towel and a bottle of water, welcome drink is wine Sim, and mini cake. Upgrade room if available. Friendly staff. They have free van to Sao beach. 4km near night market. Breakfast delicious with detox drink and juice. The price in menu and spa are quite high, so we go to Virgin restaurant near the hotel for lunch and night market for dinner. Good price and delicious food. Highly Recommended. Ocsen beach bar next to resort is nice to. 17h30 they have live music, sunset, and fire dancing at 21h40. There are shisha, baloon, alcohol, food,..must try We have a wonderful vacation in Phu Quoc.
Amazing guest experience
Stayed for 3 nights in the resort with 12 year old children.Resort itself is beautiful and very well managed.Mr.Enzo Lepolard i would say provided the best overall guest experience service from all of the hotels that we visited in Vietnam in last 15 years. His approach is very professional and problem solving, a true hospitality way. Big thank you to him. Staff on the reception is also top notch and Ms.Crislyn is another top performing individual on this property.Yoga instructor is also amazing,friendly and very knowledgeable, would suggest to try morning yoga, Rooms need some refurbishment or upgrade,Audio system is out of date, Tv was only in green color , no shaving kits ,no machine for coffee etc. Housekeeping also needs some more training to do.They react too slow and usually takes them 15 min to bring anything to the room. Breakfast also needs upgrade (not sure if its limited edition due to COVID slowdown) as choice is on the level of 3 star property. Putting all the smaller things aside hotel is worth returning to and we definitely will.
Staying at la Veranda was a delight. A great place for a short beach getaway or a long leisurely stay. Perfect for couples as well as families. We were spoiled by the attentive and discreet service and the management who is very knowledgeable and helpful. I highly recommend it and would stay here again. Merci, La Veranda!
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