What to expect
- Sleep Quality
Last 5 reviews
We had the most amazing two week holiday! The Covid protocols made us all feel safe. Our suites were amazing, everything you could have asked for - spacious, well maintained, excellent level of housekeeping. The service level from all levels of staff was second to none; a big shout out to Sheldon and his water sports team, they were great. Flavia, Shanta and Ophelia made sure that we were well looked after in the restaurants. We used the Spa a couple of times - a good selection of treatments were available.
Fantastic Resort - VIP service
We spent a couple of week here in a beach side suite, I have to say the resort staff made us feel like VIP's. Nothing was too much bother for them, everyone happy, polite and helpful. We had the all-inclusive option so sampled all the food, I count say a bad word about it. The Chef - Joel is a fantastic chef and even prepared a couple of 3 course evening meals for us , one consisted of fish we caught that day, another was a rack of lamb stuffed with shrimp..absolutely beautiful !. Also a big thank you to Anthony and Silva, 2 of the butlers who made us feel so welcome.
COVID safe beautiful hotel
We had a lovely time at The Landings this month! We stayed for a week on the property. The hotel is very strict about adhering to COVID safety protocols, so if you aren't vaccinated or don't want to wear a mask this probably isn't the place for you. We personally felt it made our trip better — the staff was incredibly careful about masks, sanitizer, etc. The suite was beautiful and LARGE. The staff is incredibly courteous and helpful... Che at the front desk was particularly thoughtful. The food is very good and well-cooked, seasoned, etc. though I do wish there were more menu/restaurant options (though I understand limitations during COVID). Highly recommend the inclusive meal plan for convenience. We would love to return to The Landings!
A Nightmare at Landing If you plan on staying at the Landings These are some things you NEED TO KNOW
Travel: This hotel is about 2 hrs away from UVF airport. Hotel provides transportation Cost approximately $200 round trip (we are a group of 3) Arrival Pros:Hotel is beautiful. View is beautiful Rooms are very spacious. The people are nice. Arrival Cons: The TVs don’t work and the ones that do are extremely staticky. Our hotel room had a plunge pool the lights didn’t work so it was pitch black outside. They did accommodate us by switching us to another room on the 3rd floor (the elevators didn’t work) tv was still messed up. These may seem like minor issues but when a hotel policy is to CONFINE GUEST TO ROOM for 1-3 days pending results. You’d care if things work!! There is also a 9pm curfew. Room service is expensive!! We racked up a bill of $700 just being in here. The food is halfway decent ( but maybe I was just hungry). They also charge delivery fees that is voided if you are a quarantined room. If you opt out for a cheaper option know that it is a 24hr period for you to receive your groceries. (You can not get them yourself if quarantine) Oh and if the hotel messes up your grocery list there is NO REFUND. There is so much that has gone wrong at this place I honestly feel like I was scammed!!! Unfortunately this is the only information I can provide since I am still confined to my room. WARNING ⚠️ If you are NOT VACCINATED or everyone in your travel group is not vaccinated PLEASE RECONSIDER your stay at this hotel! Especially if its a SHORT STAY!! Example: 4-5 days Please be advised Upon arrival you will have to take a PCR test that you will not get back in 24-48 hrs. Also when leaving you must take another covid test that cost $139. Side note rant (can skip): The arrival PCR makes no sense since you literally have 5 days to take PCT and upload to st Lucia website to be accepted if negativity results. So to have to come here and do it again is stupid. Then they provide both types of test... So you’d think for the guest with shorter stays they’d have us take the quicker test.. WRONG!!! Yea I was scammed bro. For me this is day 3. We arrived Thursday evening today is Saturday around noon time. We leave on Monday morning and still no results!!!! This is honestly my worst vacation experience. To know I worked so hard to have an enjoyable end of summer vacation to only end up spending it inside a room. If you choose to stay I here I hope you have a wonderful vacation but this was definitely not the hotel for me!! Please note: This is the ONLY hotel in ST Lucia that REQUIRES guest to take PCR test (it’s something I wish I’d known so I am passing this info along)
Not ideal for families traveling with children older than 5 during pandemic. Good service.
I will be back to update this review. The staff we have come in contact with have all Gone out of their way to accommodate us. They are extremely friendly and kind. However If you are traveling w kids older than 5 please be sure to know they will need to be tested upon arrival (regardless of you bringing a negative PCR test with you) and will be asked to stay in the room until results are back from the lab 24-48 hours. And per our experience thus far it is definitively not 24 hours. For kids that are already filled with anxiety due Covid it is not ideal. The hotel should alert families of this when they first book especially since at the time of booking you provide the age of the children. I have been calling the nurses station and the labs and was able to get a hold to the lab before the nurse. Today I was told I would have news before 8pm and that never happened. If you are coming for an extended stay the wait may be ok - But if like us you are coming for a few days spending two days in the room is probably not an ideal vacation or use of time.
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