What to expect
- Sleep Quality
Last 5 reviews
My best friend and I stayed here for 3 nights - our first experience of the beautiful island of Bali. We had an amazing time at the Alila. First of all, the food here is amazing. There's a different choice for breakfast every day, and the dinner we had on the last night was among the best we had anywhere on our 10-day trip. The young lady who served us during that meal was amazing (sorry I can't recall her name), a real credit to the hotel. It is easy and cheap to get a taxi to take you into Ubud for the evening, and I'd definitely recommend Spice restaurant. The pool area is absolutely gorgeous, and for us the wildlife (including the monkeys) was a treat to see. Our room was fab and even had an outside bath tub! Loved our stay, hope to come back one day. Thank you!
Natural and Tranquil Resort
This is my first time live and stay in Resort property located in around mountain area that surround with animals (monkeys, squirels and birds). I experience also laugh yoga in Balai Bengong that really interesting, i hope all yoga exercise is located in here, LOL. The food, i would say that i really love nasi goreng ayam which is the most tasty and authentic in Alila Ubud. The view on the breakfast facing the pool is magnificent, than to ibu Marianti to host us. Also we can see the inside of water bottling that they used, that time, Mr.JP who is the one who explain me and my friend. If you want to have more bonding with nature, stay in this one in Ubud, One suggestion is sometimes guest did not want the curtain to be opened after cleaning by HK, might be some privacy things inside.
This place is spectacular the setting and the surroundings is amazing the pool offers the most sureal views I ever witnessed swimming in the rain was an amazing and the monkeys coming out at 4pm is something else,my only flaw is you are isolated up there..I ate most nights in 'Balinese home cooking' they have a guy come collect you an take you to eat truly amazing Balinese food it's a must try if staying there...I look forward to coming back to alila thanks for an amazing stay
Disaster at check-in, but their GM saved them from a zero star review!
Me and my wife stayed at Alila Ubud last Summer around July. And just want to make sure nothing can go wrong, I went to their website to book directly from the hotel instead of any 3rd party agents. The room type that we booked was the Valley Villa, which they have 3-4 units of those on the resort. Me and my wife stay on the Lembongan Island for the first 2 days, then we head to Ubud on the 3rd day of our trip. Everything went smoothly including picking up from the pier returning from Lembongan Island, but the nightmare started when we checked-in our room. We went through the check-in procedure and a staff came to bring us to our room. At first, I didn't notice anything, but just feeling strange that the room looks kind of different from what I booked, and then my wife just point out that, the room is actually not the one that we booked! So we return to the front desk and try to figure out what went wrong, and their GM Mr. J.P. Alfonso came and try to sort it out for us. After waiting for a while, Mr. Alfonso told me that due to the fact that they recently switch to a new booking system, and somehow the Valley Villa are fully occupied. At that point, I almost snap and yell at them, but I understand they want no part of this to happened. Mr. Alfonso told us to wait and try to sort it out, but we were just disappointed that after we went all the trouble to book directly with the hotel, and they tried to snug us into another room type without even notify us! Me and my wife planned a while for this trip and we held a high expectation to this hotel. But after travelling in the morning and afternoon, we were exhausted and frustrated at the situation and start to look for the hotel that are close by for making a booking. So after a long wait, I'd say about 2 hours after we arrive at the site, Mr. Alfonso came and told us that he managed to ask one of their long stay guest to move to another room!!! At the point I couldn't believe my ears and literally went from hell to heaven. Waiting time was long, but problem solved! So we ended up staying in the Valley Villa, and happily stayed 2 nights there. Though the experience was unpleasant during check-in, but Mr. J.P. Alfonso worked his hardest to deal with all parties involved, and let us stay at the room that we desired. In the end, I'm super grateful for things to work out and had a pleasant stay at Alila Ubud, especially to their GM Mr. Juan Paolo Alfonso!! Word can't express my appreciation!
This hotel is set in an idyllic location, perfect for those wishing to get away from it all. We woke up every morning to the most beautiful view of the valley. There are monkeys, but whilst we were there they only visited in the early morning and evening and did not make a nuisance of themselves. The swimming pool is fabulous, don't miss out on an early morning dip. The staff could not have been more helpful, nothing was too much trouble. Please be aware that there are a lot of steep steps down to the pool and breakfast area. That aside would highly recommend.
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