What to expect
- Sleep Quality
Last 5 reviews
The location is the winner
Nai Harn is a wonderful beach. The hotel has great views of, and easy access to, the beach. The hotel cascades rooms down the hillside. There are a lot of steps and only one small lift. Keep fit! The room was comfortable and quite well equipped. Bath and shower. But nowhere to hang towels near either. I would recommend the hotel puts in towel rails and hooks. Breakfast buffet had a reasonable choice but curiously the self service food ( bacon, rice waffles pancakes etc) were not kept hot. The fruit selection was minimal. The Asian and egg stations were good. Coffee ok. Juices were not fresh but pleasant enough. Good pastries. The pool is quite small for a big hotel. I guess most people choose the beach. Good views over the sea. Some pool side service We ate at the Cosmo and Rock salt restaurants. Both looking out over the sea. Good food at both. Good wine selection. The Reflections sunset cocktails were good and the ambience excellent. Cool breeze no mosquitoes! Access to the hotel is quite restricted - up stairs. Parking limited. For a couple or a family the hotel was good value (almost) 4 star quality. It’s location is exceptional as Nai Harn is one of the best beaches in Phuket.
Average- not worth the price. The hotel is a bit run down and we were expecting more due to the price. Room smelled a bit damp but improved by the second night. The terrace has a lovely view with a nice sofa bed but unfortunetly no cover so not a good place to hang out if you dont want to get sun burned. Food was very expensive for Thailand. The Rock Salt restaurant had nice ambience and food. But again really expensive.
Incredible experience for our family
Amazing service, spectacular view, very spacious room! The pool is great, and the staff are extremely helpful and went the extra mile for us to make sure we are happy and have everything that we need. The breakfast buffet is very rich, with food for every taste, and they had a promotion at the spa with a very skilled therapist
A Wonderful Hotel
My fiancée and I enjoyed four nights at The Nai Harn during the "Phuket Sandbox". The facility is stunning and wonderfully situated as the only resort on beautiful Nai harn Bay. Our room was spacious, luxurious and so so comfortable. The view from our balcony was amazing at any time of day. The staff were kind, helpful and very professional beginning well before our arrival when we were arranging this stay. We loved the restaurants and bars but especially must compliment the amazing breakfast buffet! I am still craving the delicious individually brewed coffees that I enjoyed every morning plus the selection of food offerings was exceptional.
Think twice before coming
Nai Harn hotel was supposed to be one of the highlights of our tour over the southeast of Asia where we visited Malaysia, Indonesia and Singapur apart from Thailand and we were disappointed since we arrived. The hotel is years away from the times when it likely was at its best, and far from hotels we chose in the rest of the destinations following same principles, budget and expectations. It is part of the group of approximately 400 most iconic hotels in the world, called "leading hotels of the world", maybe 20 years ago, not today. The facilities are not well maintained, the service is average and the surroundings are simply abandoned. We presented our points(we prefer not to list them here) to the Hotel Manager which kindly offer to cancel our booking and give us rest of our money back, but it was too late to find something decent around. The prices of drinks and food is expensive, maybe taking advantage of the isolated location. (The cheapest bottle of wine costs 50 euro). The two restaurants are quite good, especially Rock Salt, perhaps the best aspect of the hotel, but again, very pricey. The service offered for the beach, which is not private, is also poor, they provide towels, inflable sunbeds and umbrella, but it is all "do it yourself". I cannot imagine elder people having a decent experience in this way. Breakfast was good. Swimingpool very small. Other services like shuttle to airport are also offered but again expensive, twice the price of any agency available in the area. Finally, the views to Nai Harn beach, yes, they are the best, no doubt, but it is not enough on the plus side of the balance to counter so many let downs. If you are looking for what Nai Harn offers in their web page and overall advertisement media, choose somewhere else. (Our actual dates visiting Nai Harn were August'19, for whatever the reason this opinion remained as draft in my TripAdvisor account).
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