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Is a Kuoni Plus offer guaranteed?

Any offers that we show in our brochure are guaranteed unless we state that an offer is subject to availability. When the offer of a room upgrade is mentioned in Kuoni Plus, it is not necessarily an upgrade to the next category featured in our brochure, but usually an upgrade to the next category of room available within the hotel.

Any room or meal plan upgrades offered will be given on arrival in resort. On the itinerary shown on your invoice the room or meal type shown will be the room or meal type that you have paid for.

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