What to expect
- Sleep Quality
Last 5 reviews
Great Splash Pass (Pool-Beach Day Pass)
Went on a Sunday and got lucky that beach wasn't full yet so was able to get the Splash Pass on the spot (200AED fully redeemable on F&B) - would advise to book in advance. What I love about Zabeel Sarray is that the sea isn't busy with boat traffic which means you can swim in peace and you can swim quite far out. Also, because the properties nearby are a good distance away the beach is not so crowded. We ordered food from the Plaj. The service was fast: not long after we placed our order the drinks came. The food also came pretty quickly. I loved the way the food was served: they have these lovely bento boxes which are quite sturdy so it's good easy to eat on the sunlounger. The food was delicious and the pizza was divine. There's also Happy Hour!!! For sunset we chose to move a few steps from our sunloungers and sat on the sofas to enjoy a shisha! As it got quite windy and chilly in the evening, we asked if we could get some towels to warm up - alas they gave us towels that were heated - omg - that was the best, cosiest thing we could have had. To enjoy the beach until dark wrapped up in warm towels was simply enjoyable. Overall this is now one of our favourite spots for Day Pass because the price is fully redeemable on F&B, the sea is great to swim in, the beach is not too crowded, the property is stunning, the service is great and fast, the food by the beach is delicious and we get to enjoy shisha by the beach for sunset!!!! We will be back for sure :)
Best place for a relaxing staycation in Dubai
Jumeirah Zabeel Saray is a wonderful property that is inspired by the Ottoman Empire. It is an excellent place to sit back and take a break from the outside world. Everything there is just so perfect. We stayed in the Imperial Suite and....wow.....what an experience. It was a big room and so lavish. The bathroom had a humongous tub for a bubble bath and the bedroom was so spacious! It was a wonderful room to chill out in. April is my dad's birthday month so when we told Kamilia and Jameela (receptionists) that, we had a wonderful surprise in our room! A 'Happy Birthday' cloth was on our bed with flowers all around it (please refer to the pictures)! We also received a card from them too! Furthermore, we are vegetarians so we told Jameela that and she told all the staff in the hotel so that we wouldn't have to keep repeating ourselves when we dine. My family and I would like to thank Rabindra from the pool/beachside for giving us awesome and quick service. He also reserved us a sunbed every time we went to the pool. We didn't have to get up once from our relaxation. Additionally, the whole team in the club lounge (including Naleem, Alex, Anna, & Harsha) for being extremely caring and giving us great service every time we entered the lounge. Since it is COVID times right now, the hotel has taken safety measures and has kept a hand sanitizer spray as well as wet wipes on all the tables. The housekeeping team was also just fabulous! Every time we called housekeeping, they were quick and they really kept our room so neat and clean. It was amazing and it gave us a nice feeling when we entered our room. Moving on to the food and restaurants, we dined at the Plaj restaurant one of the days for lunch and they had lovely, delicious Italian food. The salad was so fresh and the pizza, as well as the pasta, was cooked to perfection. The juices were fresh too! Another day, we dined at the Amala restaurant for dinner. The Indian food that they served was just perfect. The dal makhani was absolutely delicious as well as the butter & garlic naan. The service was outstanding. I can't go any further with the food it was fantastic! Rahul and Ravi from Amala were extremely friendly to us and they kept us as well as other guests happy. They were always there for you if you need anything and they served us well. Furthermore, they were just perfect, excellent! I haven't been to the Talise spa but my mom was saying that Aicha was very courteous and gave my mom a convenient time to visit the spa. Finally, our stay was just perfect for spring break. This place should be next on your list for a fantastic staycation/vacation in Dubai! Fun fact: Mission Impossible 4 - Ghost Protocol was filmed there!
Superb hotel/staff - highly recommend
Booked with Club Lounge access and couldn't have wished for anything better. Staff there were brilliant, led by the amazing Harsha. Excellent value for money, with extensive breakfast, afternoon tea and canapés/drinks in the evening. Hugely enjoyable 3-day stay, and would also highly recommend the Amala Indian restaurant. Hotel has lovely stretch of beach, too. Will certainly be back.
Thank you Zabeel Saray
First time in this luxury hotel,very friendly staff,tasty food and impeccable service. Thank you,Babu for your attention and services provided at the beach! We ll come again for sure Choices for different food and tastes! Children are very happy and welcome in this Palace
Thank You Affan from our Family
We’ve have been the 3rd time at Jumeirah Zabeel Saray and one person who always stands out is Affan he exceeds our expectations everytime. He is a very reliable person and is always there if we need any help :) Thank You Affan because of you we recommend everyone of our friends to stay at Jumeirah Zabeel Saray and I Hope to see you next time again :) Affan we wish you all the best may God Grand you all your wishes , you are the best :) Best Regards Family Konopatzki
© TripAdvisor 2021
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.