What to expect
- Sleep Quality
Last 5 reviews
We have just got back from a 10 day break in Dubai. We stayed 8 nights at Jumeirah Zabeel Saray on the Palm & 2 night at Jumeirah Beach Hotel on half board at both hotels. Let’s start with Zabeel Saray The moment you step foot into ZS you feel royal. It’s a regal hotel with Ottoman inspired decor. It’s absolutely divine! Smells amazing too. The rooms are decent size with a comfy big bed. We asked for an extra bed for our 3 year old & was sorted straight away. Any issues we had were looked into by staff who were really friendly & helpful. We were on half board & had dinner at Amala the Indian restaurant in the hotel which is a must try. There is a Lebanese restaurant Al-Nafoorah which is lovely. Our 3 year old had complimentary meals which is a bonus. She loved the pizzas in the Plaj beach restaurant. The kids club was much used by our little one. She did not want to leave as she enjoyed all the activities & toys. The staff there were so amazing & welcomed my daughter so thank you to Nabila, Faith, Jocelyn, Su & Brenda-you ladies are the best! We went to the Talise ottoman spa for a massage which was worth every penny. It is one of the best spas I have been to in Dubai. Cannot wait to return to ZS.
Good, but not cheap with additional costs
5th star hotel with oriental furnishings that has a great view of Marina Bay if the room is on the side. The service was excellent. Also on the beach. If you are not a millionaire, you should keep an eye on the additional costs. half board is probably very useful. Once you can definitely afford the hotel for a few days.
Paid extra for sea view and didn’t get it
I booked and paid for sea view so when I checked in I didn’t get what I paid for so I went back to speak with the person that checked me in, his name was Wael he said that’s all we have, so I got upset and went back to my room and I will never stay with jumerah hotels anymore. The least he can do was refund me the extra money I paid for sea view.
Unbelievable Holiday Experience
What a welcome we had when we arrived , the entrance to this hotel is majestic and the welcome from every member of staff was superb . On meeting the guy at reception he swiftly gave me all the information i needed and my room was ready , we were not disappointed wow !! it was everything and more than we could have wanted. we ate at the the hotel and the food was fantastic , the buffet was one of the best ive ever visited even better than the Bellagio . every member of staff that i met could not do enough to make your stay magical. I personaly loved sitting in the sultans lounge with my family with superb cocktails nice wine and a game of cards with the kids, we cant wait to get back there in october .
Out stat at this beautiful resort was absolutely amazing! We were welcomed by extremely friendly and polite staff. The hotel is so beautiful every corner designed to a an absolute perfection. Definitely will be coming back
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