What to expect
- Sleep Quality
Last 5 reviews
finished a four day garden route trip with chill out last 4 nights of holiday here. great location with good beach directly across the road. nice pool area with poolside bar serving drinks and snacks to your sunbed!! Great staff with a special mention of Precious who really knows what customer service is all about.Good breakfast offering. Strange time there as all was closing down with virus but although only 20%occupied staff were all in good humour and gave excellent service as lockdown loomed.Hop on Hop off bus stop across the road and whotel within easy reach of Capetown .Use Uber which is 1/3 the price of taxi.
We can highly recommend The Bay! The view on the ocean and the sunset is breathtaking and the quality of the room and the bed was very good! Very good service also and a delicious breakfast. We enjoyed every minute!
The Bay hotel is located in the centre of Camps Bay half hr drive to central Cape Town. It has spacious accommodation and lovely terrace area's with swimming pools. Breakfast is included in the rate with fabulous choice, the breakfast supervisor Roberta is fantastic and works very hard to look after your requirements. Pool bar service can be slow and our pre request for gluten free options did not get a reply despite emailing twice. Sad for such a highly rated hotel. Very clean and comfortable accommodation with very comfy bed,the bathroom had seen better days with chips on a lot of the tiles and no cover on the 2 light fittings.
Brill stay, great hotel, but cannot get room deposit refunded
Lovely place with a great atmosphere especially in the bar at sunset with great music. Just wish we could get our room deposit back onto credit card - note they don’t take a “hold” on your card like most hotels - they charge it and then I have been waiting and chasing up a refund that’s not forthcoming. An annoying issue after a brilliant stay at this hotel.
Best Location in Camps Bay
You will love the sunsets if you can get a ocean view room! The service was a little slow but the location, pool and views are spectacular. It would be really nice if they could heat the pools as they were pretty cold.
© TripAdvisor 2020
These reviews are the subjective opinions of individual travellers and not of TripAdvisor LLC nor of its partners.