What to expect
- Sleep Quality
Last 5 reviews
A pleasant and safe stay
I really enjoyed the experience at Taj Bentota. This was my first vacation in a hotel after lockdown and the hotel had taken all necessary safety precautions. They do sanitize your luggage on arival and did have hand sanitizer at every common area including lift lobby which was good. They encourage social distance seating at restaurants and maintain safety precautious. All staff were wearing gloves and masks who dealt with our food which was convincing. The location and the ambiance of the room of course was absolutely marvellous. It was nice and pleasant to enjoy that amidst the pandemic situation.
We stayed at Taj Bentota for 2 nights and 3 days during June 2020. Hotel provided us an excellent full board offer and even upgraded us to a luxury suit. The service was par excellence and Taj hospitality was at its best. I would like to. specially mention about the executive chef Neeraj Chaudhary who took very very special care of our needs related to food. Specially cooked food was served to us for lunch and dinner even though there was a buffet for hotel guests. Kids love this friendly place with secured beache entry, monitored pool and many other activities. We missed the spa as it was closed due to government order. will be back again.
Its our honeymoon .... As I know we were one of the frist visitors to taj after this covid 19 situation in srilanka.. And we were one and only customer for those two days. But just for two of us there were a big hotel crew ..(more than 30) specialty 01)when we just travel near to beach. They just send a special life guardsmen for us 02)they filled up the swimming pool just for the use of us 03)the food was awesome.and specialy the chef was so nice. He called us after the meal by meal and get the feedback from us 04)the staff was so friendly and they ware so carefull about the protection from covid 19 05)arranged a special candle light dinner as a gift for us.. And a special cake.. Vine bottle and etc wow... Lot more to say..but its better to go and see...... When we consider the payment that we paid and the amount they spend on us.., it was more than 10 times.. Those two days were perfect..realy appreciated .... Thank you taj.. Eric
We visited Taj Bentota on Sunday and stayed one night on a half-board basis. The service was fantastic, the rooms were clean and comfortable. The staff did very well to make sure everything is clean and sanitized. We truly enjoyed our meals as the food was most excellent! I want to say a personal thanks to the entire team for the amazing service we got and we'd gladly visit again soon.
Sorry but we we were not impressed
The beach nearby is wonderful. Deserted and clean. The rooms were very nice, clean and smart. The bathrooms were very tired and very small. The shower was over the bath and there was no where to hang the towel near the bath so .... And when we arrived, the check in clerk a) said we had to pay for our rooms up front.... they had already been paid for months before . This took some time to sort out. Thank God for our guide !! And b) he only told us about the large restaurant (and we had to pay for the meals up front) and it was a noisy, messy, bun fight!!! The most unrelaxing evening we had spent the whole of the holiday!!!! Shouting children, the food was not great and considering the coronovirus threat, most of the food was uncovered !!! Then we found a restaurant on the ground floor and went there the second night, The food was divine!! And we really mean 'top notch'!!!! It was quiet, restful and the staff very attentive. 5 Star !!! How we WISH we had known about it on the first evening !!! It was the last days in Sri Lanka and all we can say is the beach walk made up for the ...... hotel !!
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