Travel Safety | Useful Information

Middle East situation: we’re calling all customers with holidays booked up to 10th April in order of departure date. Latest update

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Your travel plans are in expert hands

When it comes to planning right now, you’re in safe hands. Our experts are constantly monitoring flight schedules and travel advice around the world. To provide you with total peace of mind, we offer three clear paths should UK Government travel advice impact your trip, so you can plan with confidence.

1. Guided Travel:

We're tracking flight schedules and FCDO advice constantly. Where travel remains permitted, safe and possible, we'll ensure your trip goes smoothly.

2. Seamless Re-scheduling:

If your flight or destination are restricted by FCDO advice, our experts will work with you to find the best alternative dates or an equally inspiring new destination.

3. Financial Security:

If we're unable to fulfill your trip due to the latest travel advice, or find a suitable alternative, we'll refund your package cost.

Click to view our full terms & conditions and see our latest customer support opening hours.

Kuoni holidays don't come off the shelf. Each holiday is tailor-made for you so tell us what you want from your time away and we'll listen.

Our experts, who have all travelled extensively, are ready to share their passion for adventure and create your bespoke holiday. In our Virtual Call Centre, we have dedicated teams who know their destinations inside out and can recommend the best resort, itinerary and experiences to suit you.

The Kuoni Difference

ATOL protection, ABTA membership and 24/7 support, we’ve got you covered – enjoy every moment knowing you’re in safe hands. And we’re a Which? Recommended Provider for Family & Tailor Made holidays.

See the Kuoni Difference

Total peace of mind isn't standard...
but neither are we

We’ve spent years perfecting the way we do travel, so you can relax knowing every detail is taken care of.

With trusted partners, round-the-clock support and full financial protection, we’re here to make sure your holiday runs smoothly from start to finish.

Additional holiday insurance

Although booking with Kuoni offers you valuable holiday security, we also recommend that you take out additional travel insurance.

Speak to your preferred insurance provider for advice on finding a policy fully suitable for your needs. A suitable policy should include, but not be limited to, cover in the following circumstances:

If you’re unable to travel because you or any member of your travelling party suffer any illness or injury
If you, or any member of your travelling party, require any medical treatment/assistance while you’re away

Travel advice & Support

Our travel experts are on hand to give personal advice when you need it the most. This includes offering support if the Foreign Office changes its advice on your holiday destination.

Health & vaccinations

Health facilities, hygiene and disease risk vary worldwide. You should take health advice about your specific needs as early as possible and ensure that vaccinations or preventative measures such as malaria tablets are taken early enough (which may be a month or more prior to departure) to be fully effective by the date of travel.

Sources of information include your General Practitioner, specialist clinic or the NHS’s Fit for travel website.

Foreign, Commonwealth & Development Office
Check the FCDO advice of your holiday destination prior to departure at gov.uk/travelaware.
FCDO Advice

Travel you can trust, every step of the way

We’re the original pioneers of holiday magic. We’ve been wowing travellers for over 100 years. Driven by our passion for unforgettable holidays, we've earned over 200 awards and are proud to be a Which? Recommended provider.

Which? Recommended Provider - Family Holidays

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