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Last 5 reviews
The most amazing hotel and honeymoon
Wow, we're not sure where to start and this may be a very long review, we have just returned from a 6 night stay as part of our honeymoon and we had the most amazing stay at Kagi Island. The island itself is small, quiet and very calm, with stunning views overlooking the ocean and some islands in the distance. Before we even think about the hotel itself or facilities, we have to say that the stars of the show are absolutely the staff that work at Kagi. Every single staff member was so kind, helpful and amazing at their jobs. Nuha in the reservation team was very helpful, answering questions before we arrived and helping us add an extra night when we realised our flight left a day later than we thought! All the crew on the speedboat transfer were fab, friendly and very smooth ride to and from Velana, despite choppy seas on the way back. Our host Shaalee was very helpful, answering whatsapp messages with our queries, helping us book excursions, and also setting up beautiful room decorations to surprise my wife on the last night of our stay. The women in the spa were amazing, we had an incredible set of massages in a room overlooking the sea, one of the best massages we've had. We had lots of interaction and chats with the Executive Chef - Chaminda, who was very friendly, keen to talk to us about our food and always offering to make extra/things off menu if we wanted (which we didn't need as the actual menus were all amazing). We had the Love Story dinner on our final night, the weather meant we had this upstairs in the Nonna restaurant as it was closed to other guests that night, the set up was amazing and the food even more delicious. Chaminda sent up an extra amuse bouche, and came to explain courses himself. The team had set up beautiful lights and decorations around the whole restaurant and on our table, brought up a speaker for us to listen to music and even moved the entire table set up when they realised the wind had changed direction and was blowing in through the doors slightly more. All the staff servicing the grounds and our villa were fantastic, super clean and fresh, lovely turn down service. We had an amazing dive with Instructor Dustin, he was so knowledgable and made us feel relaxed and at ease, especially when my wife experienced difficulties equalizing in one ear and he essentially held her at the perfect level underwater so she could swim without discomfort! Yamin who also works in the dive centre/water sports was great, we had a brilliant snorkelling trip and saw so many nurse sharks, turtles, hundreds of fish. He knew exactly where to take us, we felt super safe with him in the water. The boat crews as previously mentioned were great, especially Shahneez who on the evening of our dolphin cruise helped us spot several dolphins, told us about the local life and took amazing videos of the dolphins for us so we could focus on watching them. Finally; the amazing waiters and bar staff! We have been lucky enough to travel a lot and see some wonderful hotels, however the staff at Kagi are unlike anywhere we've been before. Friendly without being intrusive, so helpful and kind, remembering us and learning our likes and dislikes super quickly. I know we've forgotten a few names however we were lucky to meet Sonam, Basil, Tony, Joe and Farah (Supervisor) to name but a few, all incredible people who are very good at what they do. Fantastic cocktails came quickly from the bar, which is very well stocked. Extremely good selection for All Inclusive. We have to make an extra special mention to Kani (Kanishka), who we met on our first night and saw him every day since. Kani's service was impeccable, he gave us so many useful tips from what to order on the menu, to trying different wines, to snorkelling at the island. It was lovely to make connections with staff, we had some amazing chats hearing about where they live and their families when we asked. It was also testament to the company that all were so positive about working at Kagi. For the actual resort; it is very quiet and relaxing, no motorised water sports or large organised activities, which is exactly what we were after. Beautiful water and beaches, incredible house reef, immaculate sand. The grounds are cared for with detail, we'd seen comments before about the staff buildings taking up most of the island and have to disagree. The staff area is painted in very neutral tones, matching the sand and the trees, and definitely doesn't take from the island at all. The watersports hut and dive centre are great, the spa is simply stunning, it feels as if you are in the middle of the ocean having your treatments. All the restaurants and bars are incredible, the choice of food at breakfast and on the menus is huge, plating is of a very high standard and everything we had was delicious. The over-water villa we had was fantastic, beautiful bathroom both inside and outside, very comfortable bed. We loved overlooking the ocean rather than the lagoon, hearing the waves and being right on the water was magical, and felt much more natural to us than facing the totally still lagoon. Also we were regularly visited by a baby shark which we thoroughly enjoyed! Even on the days there were rain showers (and the day where the island was engulfed in a massive storm) it didn't take anything away from the trip, if anything the service was stepped up another notch if at all possible. Overall, we had the most incredible stay, beyond even our expectations (which were high to begin with). We cannot wait to come back to Kagi Island, and are already planning when to visit again - probably with a trip to Sri Lanka first! Andrew and Nathalie
Incredible Island for couples
One of the best vacations we ever did. Lagoon villa over water is a must, food and service was excellent. White beaches with fish and turtles right next to the rooms. Would definitely come again here!
If you want to have a quality time I strongly recommend you go to kagi Spa island it's a place of peace everything is just excellent . we made a good choice and will never regret .kagi Spa island we will see you again soon .
quiet and friendly resort
The clean environment is memorable as a new resort. However, I was confused because there was a difference between the information on the app and the actual program operated. The team member's service is excellent, but Butler wasn't interested in us.
Best all inclusive hotel
Best all inclusive room, we enjoy our stay with very nice restaurants which make food fresh healthy with hight quality ingredients. I really recommend the spa with massage room overthe water with nice view.
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