What to expect
- Sleep Quality
Last 5 reviews
Everything about this place is everything you could possibly want / need. The food is out of this world in all the restaurants, the villas are beautiful, the staff are the nicest people you will ever meet. They can’t do enough for you. Perfect honeymoon and we cannot wait to return to Finolhu. Thank you
They are only interested in your money and customer service is pathetic.
My fiancé and I booked our honeymoon with them 2 weeks ago through agoda. At the time of booking I sent a screenshot to the hotel making sure the price was correct and didn’t get a response until 2 days later when we had already made the booking. When I got a response I was told that there was a technical difficulty and that the price was wrong. We had already made the booking so we emailed them with the booking number to ask if everything was fine with the booking and if they could confirm it or not. They confirmed it. I received a confirmation email from their side and even called to make sure and they assured me that everything was fine with the booking. We were busy booking transfers and flights when my fiancé received an email saying they could not accommodate us because the price was wrong and they cancelled our booking. We were both really disappointed and when I emailed them to ask them why they cancelled our booking after confirming it I got a short response saying that the price was incorrect and that we should re-book if we still want to come. No apologies, no sorry for the inconvenience, nothing. I think it’s really unfair to cancel the booking after you have confirmed it and how is it our problem that there was a technical error with the price? That’s the price we booked with and they shouldn’t have confirmed the booking if they were planning on cancelling. They just want more money and don’t care about the customers and don’t even own up to their mistake with the wrong price when confronted. Seriously disappointed. Spend your money elsewhere where they will actually accommodate and take care of you.
Absolutely Stunning Place
Probably one of the best places we have ever been too, the Villas were absolutely stunning, you can swim right outside your room. The food available from the buffet was fantastic, it was not so great from the other 2 restaurants though, especially the meat dishes that came to the table cooking on bucket BBQ's, meat tasted of parafin/charcoal. Mantaray snorkeling was an absolute ripoff NZ$800 per couple, they took 30 people out there from our Fujitsu group for 1hr swimming round on a murky reef to look at One Mantaray, that's $12,000 and not interested in giving any partial refund.
What an amazing experience it was, to stay at Finohlu. The food, staff, location, activities, resort facilities and overall experience, I don't know where to began describing how wonderful this trip was. Special shout out to the staff for being super helpful and available at all times. They make you feel like home. Food was so good that its difficult to stop even when you are full! Our Ocean-pool villa was pristine with a beautiful sunset view. Couldn't have asked for more. Thanks Finolhu!
A MUST go to place! And that is from a very seasoned traveller
As a very seasoned traveller I have rarely felt the need to write a review for any of the destinations I have visited. But for Finolhu I had to make an exception. It is a truly amazing place! The food, the service, the rooms, the activities, without exception they are all fabulous. I wanted to single out Bob, the bar manager, who was an excellent host, so welcoming and so knowledgeable, but passionate about customer service. Likewise the chefs; my wife is very fussy and she was always catered for, even if she hadnt pre-booked. The buffet is smaller than other places I have been too, and that is a GREAT thing. It meant the food was fresh, and hot, rather than sat there stewing under hot lights for hours. We went "all inclusive" and I was pleasantly surprised by the drinks on offer; not just local stuff but a full range of International drinks. One aspect I could grumble at is the bar menu. The food is amazing but eye wateringly expensive and given we were all inclusive I wasnt sure why it was not part of the package. But you didn't need to eat it as the buffet was literally 10 metres from the bar! The senior management came around every day and talked to the guests. They seemed to remember everyone on the resort, which I found quite impressive. I could go on and on, but honestly, if Maldives is in your budget you MUST go to Finolhu. You will not be disappointed! I have yet to ever go back to the same place twice, Finolhu will be the exception.
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