What to expect
- Sleep Quality
Last 5 reviews
Nice island, be prepared to spend for a good experience
Nice island and beaches compared to the others in Maldives. Quite dated and undergoing refurbishments on the water villa. Only the deluxe beach villa seems to be refurbished so you can consider coming after next year. Heard from other guests who have been here before that there has been a lot of discernible cost cutting on the guest experience front. Worthwhile to use HHonors to book 5 nights for the price of 4, which comes up to about $400 USD each night with flexible cancellation policy. We had breakfast included which helped save a lot of money. Cocktails from 4.30 to 5.30 (take it as drinks only). No other noteworthy benefits for diamond members. Seaplane ticket costs $590 return per person. Factor in time for seaplane journey as the timings can be very unpredictable. Just be mentally prepared to spend a lot when you’re here. Maldives in general is not a pocket friendly destination, and the Conrad is on the more expensive end of the spectrum. There are lots of hotels that are more value-for-money, but probably slightly less luxurious. Only thing here is that even at full occupancy, you can’t tell that the hotel is crowded.
We spent 5 nights at conrad maldives and it is a tough call to rate our stay objectively because there were so many highs and lows during the stay. The highs were mainly that rangali island is of unparalleled beauty and you just can’t help feeling like you are in paradise when you are here. One of our favorite experience was trying to spot manta rays on the lit main bridge at night. We had a great spa experience at the overwater spa as well and would highly recommend it. We were also happy with the assistance provided by our hostess, Jaime, and on the last night, we were very fortunate to be upgraded to the sunset water villa, which was nothing short of spectacular with its own (sizeable) infinity pool, hydro tub, marble laid floors and toilets, Toto washlet and a revolving bed for you to wake up to truly spectacular views, although one could only wish that the basic water villa wasn’t as pared down in its fittings as compared to the sunset water villa. Our basic water villa room 318, while suitably comfortable, felt dated and did not feel very luxurious. The deck was uneven, the outdoor spaces too dimly lit to be enjoyed in the evening and the plunge pool had unsightly stains at the bottom that looked like either rust or blood stains. The sofa had a crevice which trapped food scraps that was not properly cleaned and we were mostly too disgusted to sit on it and we even saw a cockroach in our room. In terms of dining, we really enjoyed our dinner at vilu and our breakfasts at atoll market (with special mentions to the lady at the juice counter and the Sri lankan chef at the Asian counter). The great thing about atoll market is that you not only have access to a greater variety of food, you can also order special cook to order items that vilu offers, such as crepe, eggs Benedict and freshly squeezed mixed fruit juice and all were excellently cooked. We found the food and service at vilu to be lacking on all other occasions except during dinner - our breakfast coffee and tea were never ever done properly and my half boiled eggs came hard boiled, which seemed strange given how well-cooked our dinner at vilu was where I had one of the most well-cooked chicken breast I’ve ever eaten. Lastly, we were quite disappointed by the lack of diamond recognition at this hotel. It was in my very recent email correspondences with the hotel that afternoon tea was stated as one of the diamond benefits but when I arrived at the hotel, I was told there was no longer such benefit, which did not seem right in principle for them to not honor something that was already stated in black and white. Evening cocktail was okay, though the canapés were very tiny and only served much later than the drinks and on one evening, was even served after the cocktail hour had ended at 530pm. Another diamond benefit that I received was a so called special promotion of free 15mins if I book a 60mins treatment, but I had already gotten an even better offer of free 30mins by booking my spa at the sea plane lounge. We were celebrating our honeymoon so we were grateful to be able to enjoy some other perks, such as a free afternoon tea or shisha and a free dinner. While dinner was excellent, we were quite disappointed by the afternoon tea at rangali bar, which came in a plate of measly proportions (2 small sandwiches and a cake for each person) while a third of the plate was occupied by jam and clotted cream but no scones were given. It was also bewildering how we were not allowed to order coffee during the afternoon tea. For couples enjoying the honeymoon benefits, I would recommend the shisha over the afternoon tea. We also had lunch at ithaa, which would have been a highly recommended experience if we haven’t felt so neglected during the entire meal. There was only one other couple during the lunch seating but the waiter devoted all his attention on them and went at lengths explaining all the fishes around, while we were never asked whether we wanted still or sparkling water, whether we wanted to order any wine before our wine glasses were removed, whether we wanted more bread refills or whether we wanted tea or coffee after our meal. He also seemed mildly irritated at us from the start when we asked whether we could enter the restaurant since it was already the time of our reservation. It was only when we were about to leave that we saw the other table enjoying their tea and coffee and realized that tea and coffee and truffles were supposed to be included in our meal. We questioned why we were not asked and received a reply that we were supposed to be the ones making the requests, which just didn’t seem acceptable for a restaurant charging over 500+usd for two for a 4 course lunch. Desserts at ithaa was also disappointing, as it tasted like it was pre-prepared and the pastry was already soggy, and we actually did saw plates of food pre-prepared and wrapped with cling wrap in the kitchen. For the price that they are charging, I don’t think it would be too much to ask for food to be made to order instead of pre-prepared. Overall, we had a great experience because of the amazing beauty of the island and the upgrade to the jaw-dropping sunset water villa but we just wished there weren’t so many easily-avoidable negativities that threatened to sour our experience at the conrad.
2nd trip not what we were expecting.
2nd visit here. We were here in 2013 the service was amazing. We are diamond members and we travel the world and always stay at conrads. We arrived here 5days ago and the service has gone immensely. From the time we arrived we have been so disappointed. I can't even begin. Its been the worst experience of my life snd we travel half way acoss the world to get here. I have never had anything like this. From extremely slow service, to pretty much every order wrong. We had our concierge guy take care of our booking but he messed them all up. When we would show up for dinners ttwy didn't have us reserved. He booked us on wrong days fir reservations. Then we woukd show up and they couldn't accommodate us. We are paying top dollar and flying across the world and its been miserable experience. We our 5days into our 10day stay and we want to leave. The service has gone down hill tremendously since we were here in 2013. We were so excited and looking forward to coming back but its been one disappointing after another since weve been here. Not coming back.
3rd Time, Still A Fantastic Place But...
Back for our third visit, same as before we split our time first in a delux beach villa then a delux water villa for the second half of the stay. As usual the service was excellent, the staff are very attentive if you want them to be, not over attentive. The renovated delux beach villa was again amazing, great facilities and lots of space. As a Hilton Diamond member complimentary chocolates, fruit and sparkling wine was provided on the first day. Happy hour in Vilu bar was also complimentary. Last year there used to be afternoon tea and cakes but this seems to have been stopped, shame. For the third time we attended the Lobster and Champagne evening on the Saturday. Unfortunately the format of this has changed to a buffet arrangement where you queue up and fetch your food. For the cost of this event I preferred last years arrangement where it was table service. To be fair the weather was not as good and the event was inside a marquee, not as nice as being under the stars but at least the event was not cancelled. The second half of the holiday was in a delux water villa, great sunset view, hot tub etc. again faultless accommodation and house keeping did a great job. The only annoying service was from a young lady (not Maldivian) who attended the breakfasts at the Vilu restaurant trying to do the soft sell for trips and dinner reservations, think she needs a bit more training on how to interact with guests without being condescending. Overall this was a fantastic holiday but some of the little touches were missing eg. Maria offering to clean sunglasses at the main pool, the managers reception event, afternoon tea at Rangali Bar. Come on Conrad, keep up with the service and experience and we will keep coming back.
We recently spent a week at the Conrad Maldives. Our photos don’t capture how beautiful the room and island are in person. Our Room: Deluxe beach villa – this room was fabulous. It’s divided into 3 areas: Zen garden, bedroom, and outdoor patio with a plunge pool. The seating/pool area is made private with tall garden walls and heavy vegetation. However, while you can’t see your neighbors you can hear them if they talk loudly. The white sand beach and our “designated” lounge chairs were just a few steps away from the room down a curved (for privacy) path. We stayed in room 231 and loved the location – it faces east, which provides a little afternoon shade on the beach plus easy access to the house reef. Also, the beach on this side of the island is wider than the beach that faces west. The sand was a mix of soft powder and broken shells, comfortable enough to walk barefoot. Food: Good, but expensive. We tried Atoll Market, Sunset Grill, the Japanese restaurant, and Rangali bar - which is the cheapest place to eat (cheap means $37 quesadilla). Entrees at most restaurants we tried were high $40’s/ low $50’s, apps around $25. A bottle of white wine was $85 and up. On top of the food/wine tab, add an extra 22% for taxes and group service charge plus an additional tip for your individual server, if you wish. One complaint (other than the price of meals) - there is no food market on the island where you can buy snacks (chips, candy, etc.). The mini bar in our room only had pistachio nuts and Pringles (we were craving chocolate). Excursions: Whale shark tour – unforgettable. Swam up close with mantas and a whale shark; Local island tour – not much to see so some might say it’s not worth the trip but it was good to see how the locals live and try to support local businesses (trinkets, t-shirts, snacks!). Gym: Small, but adequate. House Reef: We snorkeled almost every day using equipment from the Dive Center. The water was crystal clear and there was a large variety of colorful fish. It looked like there’d been some coral bleaching so the reef might not be up to everyone’s standards, but we were more than satisfied. Attire: Beach casual during the day (bathing suit with cover-up). At night most women wore summer dresses and most men wore shorts with polo shirts. Bring a hat, and flipflops. Everything is sand – walkways, reception, most of the restaurants, so we wore flip flops most of the time (sometimes sneakers or boat shoes). I tried nicer sandals but sand would get stuck under the straps making them painful to walk in. Tip: There’s no ATM on the island so bring cash if you want to leave cash tips for housekeeping, porter, etc. No need to convert to local currency because they take US dollars. You can also get USD from the front desk, for a fee.
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