What to expect
- Sleep Quality
Last 5 reviews
Totally disappointment from day one
We stayed at the Hotel Village from 31.08.2019 - 10.09.2019 ( 2 rooms incl half board - price approx 7500 € for 10 days ) Food is a big disappointment, do not pay for breakfast or half board. loss of money. Rooms are very used and needs renovation - big time. Daily cleaning is very poor. We experienced broken toiletseat, broken key, filthy floor by our first entrance to the room. After trying the buffet restaurant 2 days we had enough… food was awful and unpolite service. we wanted to try the other restaurant at the resort but again we should upgrade for entering meaning pay 50€ per adult and 25€ per child. For us meaning € 200 additional + beverages !!!!. We asked the reception for nearby restaurants..... but they did not no anyone. However the we found an very nice italian restaurant only 150 metes away. Care´r Luna. Excellent food and wine for good money. 5 persons incl 3 course and wine and coffee 160-190 €. We were recommend to go to La Bottega "Pula" 10-15 min by Taxi. We asked reception for transport... Price 76€ each way + 20 € if we needed retur after 2130hrs.... I asked for a "normal" Taxi but reception could not help with calling normal Taxi agency, they did not know were to call. Super service - NOT. One good thing is the miniclub and teenclub and of course the nearby beaches. Pay a vist at the beach kiosk ( Eta - Mauro ) very helpfull and friendly persons. All in all they write 4 star Hotel but it is only 2 star...…
Holiday - Adventure group
I was at Chia Laguna Resort from 4 to 8 September. The resort is very large, in fact it contains a 3, 4, 4s and 5 star hotel! I'm a 19 year old girl and I could still participate in various activities with the adventure group. The padventure is a group of guys from 13/14 to 17 (for me they could make an exception). I took part in their activities for 3 days and I had a lot of fun! Lorenzo Peirone the group leader of the animators is a very competent and capable guy. I had a great time with the group and I also met new people! For all the boys and girls who have from 13/14 to 17 years I highly recommend it, you will not regret it (the animator speaks Italian and English!) I would like to thank in particular the availability of the resort staff and the animators who have always been helpful and kind to me!
I am 15 years old and spent my summer holiday in Chia laguna. For my age there is a group called Adventure group. We did lots of exciting things like beach Volleyball, swimming in the Pool and the beautiful Sea, we did spa together and rode banana boat. The group was managed by Lorenzo he and all the others are really nice and funny. The other kids are so nice and we have a great friendship
Nice hotel in great location
Even though not straight on the beach, the Hotels Chia Laguna and Village are really nice and surrounding a pleasant square where shopping, drinks and night event is really pleasant. Personnel is very kind, particularly at reception, where always try to satisfy clients needs. Lovely beach reachable by resort train.
The hotel was ok, room clean but the service was awful! The majority of the stuff mainly at the Pool area / restaurant were super rude! They don’t know what’s costumer service mean ! Too slow for the service, you hace to ask for everything even for mats and plates to put on the table because they can’t be bother ! You have to repeat twice of more for your order! It takes more than half an hour to receive even a drink! Awful selection for coeliacs! Like they don’t care . The chef was the most attentive but you need to ask him personally otherwise the waitress don’t have a clue what is gluten free of not! They were very rude when you ask them something! They talked over you when you try to ask something! They charge you for extra service when you seat and have a meal at the Pool restaurant after all the bad service you receive you have to pay extra ! buffet in the evenings was pretty much the same every night! Bad selection of food! There was only one bar that was nice and you get good service and was the terraza bar! The entrainment was boring! The Pool was always packed! the beach of the hotel was not very nice! Always crowded. They were other beaches not from the hotel that were absolutely stunning! Restaurants outside the hotel were much better really good! They majority of the stuff of this hotel were not very nice. Really disappointed. Won’t come back here again! it is a shame because they can do a better use of the hotel. They can make it nicer and improve the food. But mainly they need to improve their costumer service if they want more tourist to come.
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