What to expect
- Sleep Quality
Last 5 reviews
We have visited each island that houses a Sandal resort. This resort had the friendliest, hard-working team of any of the resorts we have been to. We felt at home while we were here for our ten night anniversary celebration. The team members greeted us by name and went out of their way to make sure everything was perfect. The service on the beach was top-notch: Chris, Sunella and Kisselle made sure we were well taken care of. Shennell at the front desk was always happy and helpful. In the restaurants the service was always great. Sheriff, Arielle, Samantha, Kathesha, Kim , Pheona And Ron took excellent care of us. Elizabeth, the hotel manager, is always visible, friendly and making sure everything is running smoothly. The grounds of this resort are well-manicured. The landscaping is beautiful. Thank you for an amazing anniversary get away.
Don't stay here they spray an unknown chemical pesticides twice a day out of a backpack blower. The fog covers every area, pool, rooms, etc about 5pm every day. It is hard to breathe and taste like chemical substance. Front desk says it keeps the bugs away and is not harmful, but the guy spraying is wearing a ventilator mask.
1 st time here Great place. Quieter than the other sandals but very enjoyable. Staff always does a great job at sandals and this one was no exception. Going off the resort was no problem, many activities and beautiful places to visit I would recommend this Sandals
Butches is one of the best resort restaurants at which I've ever dined. It's reservations only so book immediately after you check-in. Great grounds and pools but Butler Level service is a must to get 2 lounges with an Umbrella unless you like getting up at 6:30 AM on vacation. While the ocean is nice, the beach is short and there are not of on-site Ocean water activities. ONE BIG NEGATIVE.....Except for bottled wine and bottled beer, I believe they water down the alcohol. Nothing taste quite like you would expect
This was our 5th Sandals Resort (St Lucia Grande, Antigua, Negril & South Coast) and we also took our kids to Beaches Turks & Caicos. We typically splurge on one of top room categories when we travel and this trip was no exception staying in the Skypool Room. From arrival to departure the resort was spot on for customer service! Our butler team was large (4 over the week) due to some team transitions but every one of them went above and beyond to provide exceptional service. Marlon & Don were our primary team and they are truly exceptional. From insuring our coolers were filled, our lunch needs were met, to helping me one night when my husband was ill and insuring that I still got a great meal delivered to my room. These guys made our trip. We stayed at SSC in the OTW Bungalow on our last trip and there your butlers only have 2 couples. At normal resorts including this trip I know our butlers had between 7-9 couples each day but you would have never known it. These guys dialed into what we like, really need, and what we wouldn’t care about and showed up everyday exceeding expectations. Our experience wouldn’t have been the same without them. We ate at every restaurant except Kimonos (only because we have done it enough times we decided against it). The food was wonderful from the breakfast buffets, to room service, to dinner - all delicious! We enjoyed our complimentary 30 minute massage and then rebooked more treatments later in the week and the spa was awesome. Our only negative was the weather which was beautiful though quite windy and it was not normal for this time of year. The excursion we had planned to Tobago Cays couldn’t happen. We will be back! Thank you Peter Fraser and team for creating an exceptional Sandals experience and continuing to have raving fans in us!
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