What to expect
- Sleep Quality
Last 5 reviews
Fantastic thank you to all the staff mentioned
A big thank you to all the staff especially Michelle, Mya, Ryan, Maria, Gregory, Antonia, Rodney, Tricia, Junior, April, Damian, Khenya, Nick. It was my wifes first time in Barbados and my 4th time. The atmosphere, friendliness, helpfulness and old world charm exuded throughout the hotel. It would have been great to have some poolside to create some atmosphere during the day. Reeds beach was superb one of the best. The courtesy shuttle bus only took 15 minutes to reach the beach but an hourly service would have been really appreciated. In summary we had a very enjoyable, restful and relaxing holiday. We hope to return again very soon.
Never Again Will I Stay There
My fiance and I stayed at this hotel while in Barbados for my brother's funeral. I encountered an inconsiderate, unprofessional, mean and hateful bartender name Sharon [-]. The other employees who were there told her to leave me alone. My fiance also told her to leave me alone. It was so bad I left the bar area in tears and asked to make a complaint to the General Manager.The following day I was told to put my complaint in writing on January 15th by the General Manager Tracia [-] and she would handle it, which I did. After returning to the U.S.A on the 18th and having no communication from the Manager, I emailed the Owner of the hotel on 1/20/20. I received a response on 1/23/20 from the Owner who said he was eager to hear of what had taken place. He called me on 1/28/20. He promised he would look into the matter and give me a call back. I emailed him on 2/1/20 for a courtesy update and as of today's date 2/17 he has not responded or have I heard anything from anyone at Sugar Cane Club. This experience has left me very hurt and deeply saddened that at a time when I was mourning and paying my hard earned money to patronize this hotel, Sharon [-] the bartender could behave in such an unseemly manner and neither the Manager or the Owner were humane or professional enough to follow up with me to say how this employee was handled. If you ever go to Barbados stay to hell away from SHARON [-] or you would have an experience from hell. Shame on you Sugar Cane Club. I would never refer anyone else to your facility.
Splendid Sugar Cane
Another relaxing holiday at this gem in Barbados. Once again we were able to get straight into holiday mode as soon as we stepped into reception. The warm welcome after a long day travelling was great. Every aspect of this hotel was as good as ever so a huge thankyou to Tracia and her wonderful team for making our holiday special. Nothing is too much trouble for all staff at the Sugar Cane. The rooms, gardens, pool, dining and spa were all fantastic and the shuttle bus worked well for us too. Thankyou to the caring team, our Sugar Cane family, for a great holiday.
Nothing was too much trouble
Stayed for a week at this lovely hotel just 5 minutes drive outside Speightstown. Most noticeable feature was the desire the staff have to make sure you are enjoying yourself. We felt most welcome - almost as if we had been invited to be part of one large family ( but not in that annoying all thrown together for Christmas sort of way!). Plenty of space to escape to though with only 70 guests nowhere seemed busy. Live evening entertainment 3 nights of our 7 night stay. Good quality meals and two restaurants to choose from. Hotel has a beach house at Reeds Beach for use during the day with access to toilets , sunloungers showers etc. We had a great week and still enjoyed exploring the north and east coast of the island. Will definitely go back !
Our first time to this Hotel and to the beautiful island of Barbados. Hotel is a four star boutique hotel , it is very quiet secluded and relaxing which is what we came for. We travelled with Virgin Holidays who offer a complementary glass bottom boat trip which is well worth going on especially seeing the turtles and having the opportunity to swim with them. Also complementary is a massage also worth getting we enjoyed the massage so much we had two more and could feel all the aches and pains disappear. Rooms were kept spotless. Food was good ,especially enjoyed the lunch time menu. We were’t too keen on the buffet not much choice but heard they have a new head chef and things have improved. Wine was good quality as were the spirits. Entertainment was very low key , would have liked to dance once or twice a week. Staff were always helpful and polite. Gardner’s always happy to share their knowledge with the guests. Overall a lovely quiet hotel although not on the beach the shuttle ran every day so not a problem. We really enjoyed our ten day stay. Would we go back,( never say never) but the world is such a big place to explore!!!!
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